Complete mess
We had an appointment at 17:45, the line was so big that we had to wait on the street for more than 45 minutes. The “test centre” was an old shop with no lights, it was cramped, chaotic and disorganised.
Our test result was late (received 12 hours after we were supposed to travel), and we had to cancel our trip.
Two days later, we received an email that they had a data leak which included our personal data.
Nice that it was free, but in the end we came out worse than when we started. Paying for a test would have been less than the money we lost from our cancelled trip. What a useless service!
July 18, 2021
Unprompted review