Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... See more
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Really easy to use difficulty being able to use information from results as all online so unless you have a computer or pad it’s difficult to use information
I am so glad that I did this test. I’ve been suffering really bad with IBS for years and also more recently with reflux too. I discovered from doing this test that I am 100% intolerance to barley and... See more
I can never lose any weight I always have a bloated stomach. I always have no energy and I always feel ill now I know but this could be the reason why I would never have known if I didn’t use test you... See more
Company details
About Test Your Intolerance
Written by the company
Who are we?
The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.
Our values and our mission
We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.
We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.
Why us?
Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.
- Support 9,000+ people per month
- Quality in-house laboratories
- Endorsed by practitioners
- Largest global network of testing
Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.
We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!
Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health TestsContact info
1a Bonington Complex, DE74 2PY, Derby, United Kingdom
- 01332812851
- info@testyourintolerance.com
- testyourintolerance.com
4.0
Great
1K reviews
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Hasn’t replied to negative reviews
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This has SCAM written all over it
Kit arrived after 8 days. Poor delivery time.
Kit was sent back. NO RESULTS received.
Advised that they had never received back however they send a stamped addressed envelope so they are providing the return postage. If this goes missing so does technically my DNA sample which is now floating about somewhere in the UK.
Company eventually ask if I'd want another kit sent out which I don't as I don't want another sample going missing they then send form for a refund which I have never received.
This has SCAM written all over it. Poor delivery, poor communications and don't expect any refund when it goes missing. Had I sent this myself and paid for postage I'd take full responsibility however as this is provided surely this is the company's fault not mine. Not the case good luck you'll need it
August 1, 2025
Unprompted review
Reply from Test Your Intolerance
Hello Paul,
We’re truly sorry to hear about your experience and the frustration caused by both the delivery delays and the issues with your sample return. We completely understand your concerns regarding security, communication, and the refund process. This is not the experience we want our customers to have. Please note that a member of the team will be in touch to have the situation resolved
Customer Service Team,
Test Your Intolerance.
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Reply from Test Your Intolerance
Hi John,
Thank you for your feedback. We’re delighted to hear that you found the process so easy to do. Your kind words mean a lot to us.
Customer Service Team,
Test Your Intolerance.
Reply from Test Your Intolerance
Hello,
Thank you for your feedback. We’re pleased to hear that you found the test specific and that your results were delivered quickly. Your kind words are much appreciated.
Customer Service Team,
Test Your Intolerance.
I received my test quickly & had a…
I received my test quickly & had a slight problem with the activation code so contacted the live chat. I spoke with Shawn & he was very helpful & sorted it in just a few minutes. I’m looking forward to receiving the results for my son.
September 5, 2025
Unprompted review
Reply from Test Your Intolerance
Hi Adele,
Thank you for sharing your experience. We’re pleased to hear that your test kit arrived quickly and that Shawn was able to resolve the activation code issue for you in just a few minutes. We’ll be sure to pass along your kind words to him, and we hope you find your son’s results helpful once received.
Customer Service Team,
Test Your Intolerance.
Customer service sadly lacking
Test was informative, but repeated attempts by me to try to obtain clarification on a couple of anomalies within the report were completely ignored despite numerous requests via email, twitter and Facebook
June 30, 2025
Reply from Test Your Intolerance
Hi Mr David,
We’re very sorry to hear about your experience and that your attempts to seek clarification went unanswered. This is certainly not the level of service we aim to provide, and we understand how frustrating this must have been for you. Please contact our 24/7 live chat team, and we will prioritise your request to ensure you receive the clarification you need. Your feedback is important to us, and we are committed to making this right.
Customer Service Team,
Test Your Intolerance.
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Such an interesting purchase myself and…
Such an interesting purchase myself and my mother made.
The results were quite shocking and I've used the results to change what I eat
May 2, 2025
Reply from Test Your Intolerance
Hi Jennifer,
Thank you for sharing your experience. We’re delighted to hear that both you and your mother found the purchase worthwhile and that the results have helped guide positive changes to your diet. It’s wonderful to know the test has been so impactful for you.
Customer Service Team,
Test Your Intolerance.
I had a question that was resolved very quickly
I had a question that I couldn’t find the answer to, so I used the instant chat feature on their website and Shawn was able to help me very quickly, he was kind and courteous and helped me resolve my enquiry quickly.
September 4, 2025
Unprompted review
Reply from Test Your Intolerance
Hi Kim,
Thank you for sharing your experience. We’re so pleased to hear that Shawn was able to assist you quickly through our instant chat, providing kind and courteous support to resolve your enquiry. We’ll be sure to share your appreciation with him.
Customer Service Team,
Test Your Intolerance.
Contacted customer support and had…
Contacted customer support and had assistance from Cameron to resolve an email issue as wasn't receiving updates about my test. Turns out my son had entered the wrong email.
September 4, 2025
Unprompted review
Reply from Test Your Intolerance
Hi Teresa,
Thank you for your feedback. We’re glad to hear that Cameron was able to quickly identify the issue with your email and resolve it so you could receive your updates. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Test Your Intolerance.
Spoke with Cameron regarding my sample…
Spoke with Cameron regarding my sample results, very helpful and prompt with response. I feel confident that I will get my results in time after speaking with him. Many thanks Cameron.
September 3, 2025
Unprompted review
Reply from Test Your Intolerance
Hi Pip,
Thank you for sharing your experience. We’re delighted to hear that Cameron was able to provide helpful and prompt support regarding your sample results. It’s wonderful to know he was able to reassure you and give you confidence about receiving your results on time.
Customer Service Team,
Sensitivity Check
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I have just been online to enquire…
I have just been online to enquire about my results as I haven’t heard anything I spook to Cameron she was very helpful
September 3, 2025
Unprompted review
Reply from Test Your Intolerance
Hello,
Thank you for your feedback. We’re sorry to hear you hadn’t received your results yet, but we’re pleased that Cameron was able to assist you and provide the help you needed. We’ll be sure to share your kind words with her.
Customer Service Team,
Sensitivity Check
Issues with delivery
Initially delivery did not arrive
When I spoke to someone they quickly arranged to send another set out
However, it was a couples set I booked and when they resent it they only sent for one person.
They did then send another pack for my partner
Although the delivery was not great the errors were dealt with quickly and professionally
June 20, 2025
Reply from Test Your Intolerance
Hi Nicole,
Thank you for sharing your experience. We’re pleased to hear that your test kit arrived quickly and that Shawn was able to resolve the activation code issue for you in just a few minutes. We’ll be sure to pass along your kind words to him, and we hope you find your son’s results helpful once received.
Customer Service Team,
Test Your Intolerance.
Great price & a fully detailed report.
July 2, 2025
Reply from Test Your Intolerance
Hi Rosealeen,
Thank you for your feedback. We’re delighted to hear that you were happy with the price and found the report fully detailed. Your kind words are much appreciated.
Customer Service Team,
Sensitivity Check
Easy to complete
Easy to complete, very comprehensive list of my intolerances.
It did take over 2 weeks to come back to me, maybe I should have paid the extra and got results back in a couple of days.
July 1, 2025
Reply from Test Your Intolerance
Hi Gill,
Thank you for sharing your experience. We’re glad to hear you found the process easy and that the results provided a comprehensive overview of your intolerances. We’re sorry to hear the turnaround time felt longer than expected — we do offer an express option for faster results, and we appreciate your feedback as it helps us improve our service.
Customer Service Team,
Sensitivity Check
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This test was sent back to them over a…
This test was sent back to them over a month ago and heard nothing back even after numerous e mails not good
June 30, 2025
Reply from Test Your Intolerance
Hello Shirley,
Very sorry for the lack of communication, any delays caused.
We can see that the results were already sent out to you on the 19th of Aug. A member of the team will resend the results for you, if there is any further issues please let them know and we will do our best to resolve this for you.
Customer Service Team,
Test Your Intolerance.
Reply from Test Your Intolerance
Hi Shukhrat,
Thank you for your feedback. We’re so pleased to hear that you found the process easy and convenient. Your kind words are much appreciated.
Customer Service Team,
Sensitivity Check
A very satisfactory experience.
Clear instructions, easy to take sample, results were returned promptly. Results were very comprehensive. Overall a very satisfactory experience.
June 23, 2025
Reply from Test Your Intolerance
Hi Miss Christine,
Thank you for your detailed feedback. We’re delighted to hear that you found the instructions clear, the sample process easy, and that your results were returned promptly. It’s great to know that you found the results comprehensive and that your overall experience was so positive.
Customer Service Team,
Sensitivity Check
Very pleased with the kit
I knew I had a gluten/wheat intolerance, and was struggling with other food stuffs. This test has confirmed those, and given me insight to other foods which I hadn’t realised could/do react for me
June 30, 2025
Reply from Test Your Intolerance
Hi Edwina,
Thank you for sharing your experience. We’re so pleased to hear that the test confirmed your known intolerances and provided you with new insights into other foods that may be affecting you. It’s wonderful to know the results have given you greater clarity and understanding.
Customer Service Team,
Sensitivity Check
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Reply from Test Your Intolerance
Hello,
Thank you for your feedback. We’re so pleased to hear that your results gave you clarity and helped you better understand your intolerances. It’s wonderful to know the information made sense and has been useful for you.
Customer Service Team,
Sensitivity Check.
Have yet to get the results
Have yet to get the results, seems to have been a very long drawn out process, I thought I was maybe being impatient but the fact you are asking me for a review suggests you think I have something to review!
August 29, 2025
Reply from Test Your Intolerance
Hi Debbie,
Our system shows that your results were released on the 1st of September. Please note that there is time taken for the sample to make it to our labs and also time for us to process them. The review is for the service you would have received at the point you contacted us.
Thank You,
Customer Service Team,
Test Your Intolerance.
Reply from Test Your Intolerance
Thank you for your feedback. We’re glad to hear you found our service great and appreciate your support.
Kind regards,
Customer service team
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