Teyou 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered some clothes from Teyou. They came up almost 2 sizes smaller and really poor quality. Tried to return and they say on their website you need to contact them for the return address. I did this... See more

Rated 3 out of 5 stars

JUST GORGEOUS and wonderful quality, It fit exactly as it should... I couldnt be happier... I strongly urge people to make their own judgements and if you see something you like, ORDER IT.

Rated 1 out of 5 stars

Impossible to return unwanted goods. I tried a dozen times to reach them via their returns protocol without success. Klarna also heard nothing from them so I am stuck with unwanted goods and no refun... See more

Rated 5 out of 5 stars

Was very sceptical about buying a dress from here as there were lots of bad reviews, I'm so glad I bought my dress. Arrived fast and is beautiful! Bought in a cream colour and custom fit, and will be... See more

All reviews

(66)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

No delivery

Placed order in early Jan. Chased 3 times for an update and they provided a tracking number that is not showing any movement even though their response (in 2nd chase up) said it was “on it’s way”. Have cancelled and will try to get refund via PayPal.

February 7, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

I won't be ordering again from this company

The item took over three weeks to arrive, however it did eventually arrive. When I tried to fit the pop up plug to my bath, it would not fit. I wrote to them and they informed me I would have to pay for returns (to China. I won't be doing that, it would probably cost the same as I paid for the item. I think its wrong that companies can advertise in this country and not inform you that they are in China, I do have to admit I did not read their return policy and where they are sending from, if I had I wouldn't have ordered. I have to get better at checking companies out.

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

Have waited 3 weeks

Have waited 3 weeks, says order on its way, with a tracking number which says its invalid when clicking on the order number. I have emailed several times but not hard any reply. I will never use this site again.

November 5, 2022
Unprompted review
Rated 4 out of 5 stars

If I could give them a minus rating I…

If I could give them a minus rating I would, they've taken my money and that's it their tracking system is atrocious and their answer to my query was if you don't like the product it's pointless posting it back as it will cost ME more than the product itself and you'll only get 50% back as that's their policy so it's a win win for them so don't be a mug like me don't buy of them.

##UPDATE##
I have now up graded to a 4 star rating I was a likkle knaffed off with the company due to lack of communication and their tracking system but today landed the 4 items I ordered and they are very very good quality indeed so I take back the comment of don't buy from this company it appears the product I ordered is so popular that's what the delay was they'd have received 5 star should communication have been much better 👍

November 1, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Dissatisfied with my order

Dissatisfied with my order! So wish, like a lot of people looked at reviews before I ordered! I need to return & get a refund! But realise it would be better to write it off as a bad experience! Avoid this company like the plague!! 😩

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

Scam company. Avoid

Scam company. Avoid.
Bought the mobile phone stand. Nothing like the item advertised. Literally a 2p piece of plastic that doesn’t work and falls apart.

September 1, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Do not order from here!!

Do not order from here! Would have given 0 stars if possible... Ordered an item from here which took a while to arrive, I had to email them to find out where it was. When it arrived it was not as advertised and not fit for purpose. So I emailed to ask for a refund. My first few emails were ignored. When they finally got back to me (several weeks later) they said they can only offer refunds if the item was returned to them but they couldn't accept returns at the moment due to COVID! All they could do was offer a 50% refund. I managed to get a 70% refund from them (we will wait and see if it actually goes into the bank).

August 30, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam

I ordered over 3 weeks ago. The orders are dispatched from China. It's been marked as delivered bit I haven't received the order. I have emailed requesting an update/ refund and have been ignored. I wish I had read the reviews before purchasing - it looks like most of us have been scammed so save yourselves!

August 6, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Will never get anything from this company again. ordered on the 12th July 2022 have not received anything from them, I have sent them 2 emails to which I have not had any reply back off them. Absolutely appalling company they are quick to take payments off you

July 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look