I had my lease co-signed by my father four years ago due to my credit rating, I have been responsible for all payments myself on a timely basis. My father signed the lease for the coming year before h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The building is good but there are people smoking in the apartment building which ruin everything. The hallways often stink of tobacco or marijuana smoke. The staff never responded fast enough which d... See more
My family and I moved into the Fairfax building several months ago and there is a Serious RODENT ISSUE. we have had 4 mice thus far and the building seems to want to blame Amazon packages. This is lau... See more
TFC was great in the beginning, but once you sign your lease and live there, they treat you like second class citizens. The buildings are outdated, mismanaged and the owners and money-hungry croo... See more
Company details
Written by the company
TFC is a full-service business focusing on acquisition, development, and property management across retail spaces, office spaces, and luxury no fee apartment rentals.
Contact info
387 Park Avenue South, 10016, New York, United States
- 212-672-1000
- tfc.media@tfcornerstone.com
- tfc.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall, pretty good with some minor gripes
Just moved in about a month ago, so far no problems with management. The doormen are very friendly, the rooms are nice (especially with the floor to ceiling windows), and there's a great view from the balcony. Elevators are fast, and there's enough of them to not have to wait long to get on. Gym is good, clean, and has more than just treadmills (actually has a squat rack and bench press, etc).
Doing laundry is expensive though ($2.25 per load, each for washing machine and dryer), and the outdoor terrace on the first and second floors aren't that nice, could be better maintained. No pool or hot tub in this building.
The service was extremely good till
The service was good till lease was to be signed. After that they became pretty much non responsive. They do not even tell you clearly where and whom to contact in case of an issue. The after leasing service needs tremendous improvement.
I LOVE IT!!
4615 Center is located across the street from the East River with jaw dropping views of NYC. The apartments are larger than most with triple the closet space I previously had at another newly constructed building in LIC. The entire staff is just incredible. Everyone at the concierge (Vin, John, Clive, etc) go out of their way to wish you a good day when leaving and welcome every tenant home at night. From opening doors to bringing my packages in, the staff is always there to help. The property is simply immaculate, Day in and day out. The apartments are constructed well and therefore extremely quiet.
After a few weeks, I called the building manager with some very small issues before leaving for the weekend only to find everything done when I returned. Amazing.
I could go on and on, but rest assured that if your looking for a place to call home in the middle of all NYC has to offer, this is the place to live. I love it!!
Amazing staff
TFC is just great.
Took me to 5 different menus
Took me to 5 different menus, left a voicemail explaining the issue I’m going thru and yet didn’t receive a call back
New tenant
It has been great moving in. The process for approval was quick and everyone was very nice. The building staff is wonderful and very helpful. The amenities are well maintained and makes for a great environment. The apartment is spacious with great fixtures and a nice view of the Hudson River and is close to Hudson yards and easy to access public transportation. Couldn’t be happier.
Everything but the leasing process
Everything's been excellent, except the leasing office is pretty unfriendly and rather aggressive with their tactics. If they act like everything is really hard, it means that prospective residents will try really hard to impress them and fight less over money, but this also means we come out of the first experience with a really bad taste in our mouths. I feel I lost money and time (primarily relating to a completely unnecessary guarantor) to this, and unfriendly/aggressive leasing practices I think is something TFC should be aware of.
I love the building
I love the building, the staff and the community. I get such a great feeling when I come home from a long day at work.
Millie
TFC creates beautiful living spaces BUT management is TERRIBLE…
TFC creates beautiful living environments and the staff onsite is so friendly and professional. HOWEVER, the TFC management team has been absolutely terrible to work with. TERRIBLE. They lack any semblance of customer forward thinking or responsiveness and are a complete disaster when it comes to conflict resolution. I would not recommend trying to raise any concerns if you decide to live in any of their units. They will do nothing to aid in support of your inquiry.
I had a very pleasant experience…
I had a very pleasant experience throughout the leasing procedure. I would recommend the management and their properties.
I have been a resident for 3 months now…
I have been a resident for 3 months now and I have found the TFC staff to be nothing short of excellent. My small issues were addressed immediately and the front desk staff are outstanding. It has been a pleasure to be a resident in the building.
I love living here so far
I love living here so far. All of the doormen are so accommodating and friendly. Great service!
Moving into this building is hardest…
Moving into this building is hardest Part. There is no parking or standing can be done during weekdays. In weekend you need to park far on sidewalks and move stuff. The back door cant be stay open even you have extra person standing there.
There was lack of communication and stupidity at Front desk in weekend even though you booked the freight elevator for moving. New Person at front desk didnot care that my movers need to leave, they are on hourly rate. Needed freight elevator which i booked months ago and confirmed with Day time front desk.
Gym equipment are good. Feeling of OLD BUILDING is everywhere.
Every week we are asked "where you going" by new front desk person !! really your front desk need to notify all the team members. Its been 4 months now.
Excellent staff and facilities
Building worker came into our room…
Building worker came into our room without a permission when we are not at home in order to fix a/c. My room didn't have any problem, but he came in and put dirt on my mat.
Excellent management company
Excellent management company. Have been very proactive and responsive to my concerns. Management is always willing to work with you on solutions.
Highly recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








