TGC Home Improvements Reviews 7

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home & Garden

Information provided by various external sources

TGC provide all customers with a friendly, informative and hassle-free quotation experience. Our average quotation last 30 minutes, and we never use any pressure sales technique.We are a family-run business based in Benfleet, Essex and have been trading for over 20 years. We are proud to have built up a strong reputation locally for providing great customer service, installing high-quality products and employing experienced fitting teams, who have in excess of 60 years industry experience. All of our installations come with a 10 year workmanship guarantee as well as a product/manufacturers' guarantee.TGC offer a wide range of maintenance free home improvements products and service including: - uPVC Windows & Doors - Aluminium Bifold Doors - Composite Doors - uPVC Fascias & Soffits - uPVC Guttering - Fibre Cement Weatherboard & Cladding - EPDM Rubber Roofing - Conservatories & Orangeries - PorchesWe are proud members of CERTASS - a leading double glazing regulation body and competent person scheme. All of our glazing installations comply with Building Regulations, and come with a Building Regulations Compliance Certificate.If you would like more information about any of our products or services, please do not hesitate to contact our office. We are available for quotations 6 days per week, with daytime, evening and weekend appointments. All of our work (up to £10,000) is carried out on a NO DEPOSIT basis.


Contact info

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding workmanship and a very…

Outstanding workmanship and a very professional service. They provided a new roof with facials and soffits. They arrived on time, clearing any mess created as well as being polite to the neighbors. I have recommended them to my daughter and feel they provided value for money.

April 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well connected and reliable!

Well connected with communication and reliable arrival times. Liam W and Shaun were able to advise me on a number of options particularly with regard to making access for my disabled wife so much easier than it had been as well as being frank about discounts and the installation. Thanks chaps, greatly appreciated all round.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with TGC

Great experience with TGC. from the first visit to the last day. The team were punctual polite and worked hard despite the weather being against them. TGC replaced my conservatory roof , some new windows and cladding. There were a couple of issues . but they handled it as how I would expect them to being a reputable company. I will use them again.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Shoddy workmanship, pointless guarantee

This company replaced our roof 8 years ago which we were assured came with a 20 year guarantee. We have had some leaks but trying to get them to come back to survey has been impossible. They did not return my calls to request a visit to survey the damage. The guarantee is effectively pointless.
We now have to pay someone else to replace the roof, after wasting our money paying for shoddy workmanship by this company.

July 26, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic company…

This is I am led to believe a family business, from start to finish I could not be more pleased.
From the lady on the phone to the chaps who did a survey and then came and fitted my door.
They were polite, clean, tidy, fast, professional in every sense and very helpful, they even adjusted my front door which was slightly out for free.
I cannot recommend this company highly enough.

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

what a wonderful company

what a wonderful company, couldn’t fault anything, extremely courteous team, efficient, tidy, and punctual. Keiron was very helpful from our initial meeting to the conclusion of the project, would totally recommend this company.

October 14, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look