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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the website, citing numerous unverified profiles and a lack of effective moderation. Customers frequently encountered users attempting to redirect conversations to other platforms for various purposes. The subscription and pricing were also a major point of contention, with many finding the service expensive and not worth the money due to the prevalence of unverified accounts. Some people were dissatisfied with the payment process, experiencing billing discrepancies and difficulty resolving them. Reviewers also noted issues with social media, as many unverified profiles used images from other platforms.

What people talk about most

Website

Reviewers mention negative feedback about the website, with many expressing strong dissatisfaction. Customers... See more

Social media

People report negative experiences with social media, primarily due to an overwhelming number of fake... See more

Subscription

Users describe negative interactions with subscription. Many customers report issues with premium... See more

Price

Clients share negative opinions on price, consistently finding it too high. Many reviewers report being... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report being charged without... See more

Based on these reviews

Rated 2 out of 5 stars

This site has more fake profiles in 2025 then 50% from the new registered profiles, names they never heared in their Countrys they should come from, or Girls with men names....a lot of "American" prof... See more

Rated 2 out of 5 stars

Every single woman I have met here wants to immediately move to WhatsApp to communicate and then ends up running some sort of scam - and several of them are using photos of other women who are models…... See more

Rated 1 out of 5 stars

Joke site. Bitcoin, visas, condos, "massage", "guide", freelance, call out, timewasters, bored 40 year olds, English practice, 'Hi' every 3 days, a stunning 22 year old model from California wh... See more


Company details

  1. Dating Service

Information provided by various external sources

Since 2002, ThaiCupid has connected thousands of Thai singles with their matches from around the world, making us one of the most trusted Thai dating sites. With a remarkable member base of over 1.5 million (and growing), our Thai dating site connects thousands of single men and women internationally.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total Scam

Total Scam. So why does this site and some others rate so highly here on Trustpilot ? Sadly the reason has to be they spend a lot of time trying to con the people doing due diligence in checking reviews. I noticed this with some other scam sites that also rate well. Unfortunately that means Trustpilot can't be trusted as well. There are other review sites that aren't so compromised. I won't mention any others, as I'm not promoting anyone. I think Trustpilot should try and do better if they want to be " trusted " And I wish all the scam dating sites could be held accountable for their crimes. As it just seems not be the case. sigh

September 22, 2022
Unprompted review
Rated 1 out of 5 stars

Only fake profiles

Wanted to try because of the reviews. The only girls who have approached me invited me to join trulythai, a scammy and fishy site. Those girl always have an excuse, can’t have insta, can’t have line, can’t have WhatsApp, yet they take selfies with the latest iPhone

I have contacted CS for a refund and they explained they can’t do anything about it. I’m on this website to meet women, not to act as a moderator. At least pay me a salary and I’ll do it.

Their refund policy applies if you don’t use the site. What’s the point then? You can’t even send a message if you wanna be refunded? It’s like saying they don’t refund at all.

Waste of money!

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

Just new on the app but I like it…

Just new on the app but I like it because most people here are respectful though I didn’t know the condition on how to use the app but now I understand everything hopefully will get my future partner

September 3, 2022
Unprompted review
Rated 3 out of 5 stars

Good Site But Seems to Be a Secondary Site for Thai Women

Good site but a lot of women request that you move to another dating site like TrulyThai or WhatsApp because of limitations on their messaging and video chat (they typically do not have to pay to use those or they are using a site that is more popular - Tinder, for one). Most women seemed to be checking ThaiCupid simply to ensure they didn’t miss guys who only use ThaiCupid. Site designers should review the competitors and see why so many women find it obvious to want men to move to other sites to continue chatting.

Also, the downloaded app does not update well compared to the website version. I often had to find new messages in my email to know anyone had sent something before it would show in the app. The website version simply needed refreshing at times.

Search was good and could limit to specific areas, demographics and physical traits.

May 19, 2022
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thank you for your review! We're always working hard to improve the app. Thanks for your download and feedback.

Rated 5 out of 5 stars

I like the variety of women but your…

I like the variety of women but your prices are way too expensive for me I'm retired and have a fixed income but I would love to be able to talk to them

April 11, 2022
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
ThaiCupid.com offers free membership and paid membership. We have 1, 3 and 12-month plans to suit various budgets. For more information, contact us at www.thaicupid.com/en/help/helpdesk

Rated 5 out of 5 stars

I love the site

I love the site . It's like a big shopping centre but instead merchandise, I look at very beautiful girls. Heaven on earth. So keep good job and don't let people without photos off them to create a account.

March 16, 2022
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thank you for the positive rating! We hope you continue to enjoy using our app in your search.

Rated 1 out of 5 stars

I paid £65 for 3 months premium…

I paid £65 for 3 months premium membership and still could not access messages !!! I contacted the customer services only to be told there was nobody available to speak. Complete rip off don’t bother and save your money.

March 11, 2022
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
We sincerely apologize for the unwelcoming experience. Please contact www.thaicupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

Rated 5 out of 5 stars

Excellent All Round 💞

Following the death of my wife over 2 years ago and then enduring Covid lockdown on my own; I made a decision to try and find a new lady in my life - primarily one who would love and care for me and look after me. My joking son said no lady would have me anyway because of my age mainly - he even said I couldn't even get a Thai Bride! Now there was a challenge I had to accept!
That gave me the idea of trying Thaicupid. I found them very professional so signed up for 3 months after posting my profile and a picture. The response I got was truly overwhelming. 8 or 9 a day came rolling in and it was difficult to sort out the wood from the trees. Most ladies were from the Bangkok area but one of the good things about Thaicupid is they always give the location of all applicants which with some research I found very useful. The lady I found was from the far East side of Thailand - a mainly rural area. I wanted a rural girl- not one from the big city. I struck up a WhatsApp conversation with her and we got talking 2/3 times a day getting to know each other. After 3 months we had both made each other's mind up that we could take it to the next level. Thaicupid were very good in reimbursing the next 3 months money from my account when I told them I had found my girl and no longer needed to be advertising with them. They emailed me and wished us both the very best; which I thought very nice of them. Moving on another 12 months has indeed finally found me in Thailand and everything has worked out so good between us. We had a lovely Thai Isaan Wedding 💞 last month and we are returning to the UK very shortly when her Visa comes through. We have both been asked many times exactly where we met and we always say
" Online with Thaicupid.com !" I even shouted the Thaicupid name over the microphone at our lovely wedding!. We are both so glad we did sign up - excellent all round ! Thank you Thaicupid 💞🙏

February 7, 2022
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thank you for choosing ThaiCupid. We’re so happy to hear you’ve met someone. All the best!

Rated 5 out of 5 stars

I find the beauty in a woman is not…

I find the beauty in a woman is not necessarily her outer appearance is her inner inside beauty that brings out her outer side beautiful appearance

February 4, 2022
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thank you for the positive rating! We hope you continue to enjoy using our app in your search.

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