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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the website, citing numerous unverified profiles and a lack of effective moderation. Customers frequently encountered users attempting to redirect conversations to other platforms for various purposes. The subscription and pricing were also a major point of contention, with many finding the service expensive and not worth the money due to the prevalence of unverified accounts. Some people were dissatisfied with the payment process, experiencing billing discrepancies and difficulty resolving them. Reviewers also noted issues with social media, as many unverified profiles used images from other platforms.

What people talk about most

Website

Reviewers mention negative feedback about the website, with many expressing strong dissatisfaction. Customers... See more

Social media

People report negative experiences with social media, primarily due to an overwhelming number of fake... See more

Subscription

Users describe negative interactions with subscription. Many customers report issues with premium... See more

Price

Clients share negative opinions on price, consistently finding it too high. Many reviewers report being... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report being charged without... See more

Based on these reviews

Rated 2 out of 5 stars

This site has more fake profiles in 2025 then 50% from the new registered profiles, names they never heared in their Countrys they should come from, or Girls with men names....a lot of "American" prof... See more

Rated 2 out of 5 stars

Every single woman I have met here wants to immediately move to WhatsApp to communicate and then ends up running some sort of scam - and several of them are using photos of other women who are models…... See more

Rated 1 out of 5 stars

Joke site. Bitcoin, visas, condos, "massage", "guide", freelance, call out, timewasters, bored 40 year olds, English practice, 'Hi' every 3 days, a stunning 22 year old model from California wh... See more


Company details

  1. Dating Service

Information provided by various external sources

Since 2002, ThaiCupid has connected thousands of Thai singles with their matches from around the world, making us one of the most trusted Thai dating sites. With a remarkable member base of over 1.5 million (and growing), our Thai dating site connects thousands of single men and women internationally.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

It’s great but non present apps.

March 28, 2021
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Please let us know what exactly did you not like about our app. This will help our team to improve our app and serve you better. Looking forward to your response. Please contact us at www.thaicupid.com/en/help/helpdesk

Rated 1 out of 5 stars

THAICUPID.COM IS FAKE

you will start getting strange phonecalls, people who wil try to cheat money out of your pocket.
it is being controlled by thaicupid.com
claiming they know nothing is a joke.
I have contacted google app store, so they can kick theese thiefes out.
disgusting, how low people in Thailand will go for a dollar ha ha...STAY AWAY FROM THEM!

February 24, 2021
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello Michael,
We are sorry that you have encountered non-genuine members on our app, we have zero tolerance toward these members. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

Rated 5 out of 5 stars

Great

Great and very helpful

February 22, 2021
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello Charles,
We are really glad that you like our app. Your support and voice are very important to us.

Rated 5 out of 5 stars

Easy to use

Easy to use, many lovely ladies, and your values are honest.

February 15, 2021
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello Anthony,
Thank you for the positive rating. If you have any suggestions or if you are facing any problems, please contact us at https://www.thaicupid.com/en/help/helpdesk. We will try our best to help you out.

Rated 4 out of 5 stars

I can find everybody

Honest sincere nice people straight

February 8, 2021
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello Pimmy,
Thank you for the positive rating! We wish you the very best in your search for love. Please contact us at www.thaicupid.com/en/help/helpdesk if you have any concerns.

Rated 5 out of 5 stars

My dating experience

It's actually possible to meet up with the ones you like 😊

January 14, 2021
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thank you for the positive review! We wish you the very best in your search for love.

Rated 5 out of 5 stars

A real site with real people. No games just real dating.

This site is an actual site where you can meet real people. It is not congested with people and there is very little competition. You can interact with real people. People are very nice and friendly. I think cupid media has to be the top dating sites out there.

December 24, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)

Rated 5 out of 5 stars

This is a very nice site.you have…

This is a very nice site.you have helpful hints in the comments.the women are beautiful.
The cost is reasonable.

November 8, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
We are really glad that you like our app. Your support and voice are very important to us.

Rated 5 out of 5 stars

Real beautiful ladies inside and out…

Only been on it for 10 days and I love it. Video chatted with lots of real ladies. Totally worth the membership fee. Next year I hope to meet some of these ladies and find my true soulmate for love.

November 1, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Thank you so much for taking the time to leave us this amazing review.

Rated 3 out of 5 stars

My review

I like the site except for one thing . The translation from Thai to English is rather poor.

October 27, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at https://www.thaicupid.com/en/help/helpdesk! Have a wonderful day!

Rated 4 out of 5 stars

I enjoy messaging on this site to…

I enjoy messaging on this site to people i have access to. I just felt sorry can't afford subscribing.
Thanks!

October 24, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
Only one member has to be a paid member to communicate, not both. As a paid member, you enjoy unlimited conversations with as many standard and paid members as you would like during your membership period for one flat low fee. Please contact www.thaicupid.com/en/help/helpdesk if you have any further concerns.

Rated 4 out of 5 stars

Just way too many faker/scammers

Just way too many faker/scammers, etc. Need more or better screen to allow members, both ways to feel safer. I know the website do what they can do. Perhaps, to think out the box new ideas for members, free or paid. I realize that you wanna make money, increase your resources. However, it's just way too many scammers! If, as in people seeking Thailand females. I should not have females from other countries. I just 3 days I have come me across more then 15 very supspect & way more I know, with over 95-99% certainty, they were scammers/fakers! I just get at a higher level. My two-cents. Thank you!

October 11, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hello,
We do not allow fake profiles on our site. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.thaicupid.com/en/help/helpdesk

Rated 5 out of 5 stars

I met some pretty good people so far

I met some pretty good people so far , a bit socially weird to me but maybe because different cultures. Other than that everything is smooth sailing for me

September 27, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hi Sammy,
Thank you for the positive review! We wish you the very best in your search for love.

Rated 5 out of 5 stars

itvis very good and ejoing

i think its most valuable dating site in thailand and like it

September 7, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hi Abdul,
Thank you for the positive rating! We hope you continue to enjoy using our app in your search.

Rated 4 out of 5 stars

So far so good.

So far so good. As an American I'm getting much more interest in my profile than American based dating sites.

September 4, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hi David,
We appreciate the feedback! Please let us know how we can earn your 5-star rating! If you have any concerns, please contact us at www.thaicupid.com/en/help/helpdesk

Rated 5 out of 5 stars

Thank you so much 🙏🏻

Very very good app. Thank you so much 🙏🏻

July 23, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hi Miss Smile,
Thank you for the positive rating! We wish you the very best in your search for love.

Rated 4 out of 5 stars

Thumbs up

Good site, worth it

July 22, 2020
Unprompted review
ThaiCupid logo

Reply from ThaiCupid

Hi Mohd,
Thanks for your feedback. If you have any suggestions or if you are facing any problems, please contact us at https://www.thaicupid.com/en/help/helpdesk. We will try our best to help you out.

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