Thames Organic Reviews 722

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the organic products, noting their freshness and excellent taste. Many appreciate the wide selection of items available, finding them perfect for various uses like baking or healthy eating. The efficient and prompt delivery service is frequently highlighted, with orders arriving quickly and well-packaged, often in eco-friendly materials. Reviewers also commend the company's customer service, describing it as reliable, friendly, and helpful. However, some customers have occasionally experienced issues with their orders, such as an excessive amount of raisins in muesli or products with a shorter than expected "best before" date. A few people also mentioned that their parcels were left without a doorbell ring.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and outstanding... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and quick... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers praise the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding quality organic almonds! I use them for making my own almond butter. I love knowing the country origin (Spain), and the constant updates about my delivery. The whole process is easy and ma... See more

Rated 5 out of 5 stars

thames organic has done nothing but left me pleased with my order , I ordered dates and oats and I can’t tell you how good they both were. arrived in amazing packaging , very well organised and most i... See more

Rated 5 out of 5 stars

The speed of delivery was amazing (announced 3-5 days, delivered in less than 48 Hours), the quality of the packaging and the product was second to none, the customer orientation and friendliness were... See more

Rated 5 out of 5 stars

After doing a search for barley flakes I found Thames organic. I tried the barley flakes instead of oats in a morning (lower carbs) and found them excellent at lowering blood sugar. Thames Organic del... See more


Company details

  1. Organic Food Store

Written by the company

Thames Organic brings you certified organic food products made using natural and sustainable farming methods. We are dedicated to providing consumers with healthy, high-quality food options that are free from synthetic chemicals, additives and pesticides. We choose certified organic food suppliers that prioritize environmentally-friendly and socially-responsible practices in their production processes. We also support local farmers and contribute to the development of organic agriculture in their communities. As Thames Organic, we aim to offer an alternative to conventional food production methods and provide consumers with healthier, more natural food options. We are UK based and use BPA-free, resealable packaging to keep your products fresh. All of our products are vegan and vegetarian. Thames Organic is regulated and periodically audited by Soil Association (License number: DA30314)


Contact info

4.9

Excellent

TrustScore 5 out of 5

722 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, good qualiy products, some of the products I can't find in other places. And also offer products I have not thought of before, so good to try new foods.

January 17, 2026
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Rated 5 out of 5 stars

Real quality products..quick delivery

Real quality products delivered superquick. Error in ordered products (first time ever something not quite right) corrected immediately with no fuss. Very professional company all round and Im now buying more and more from them

January 7, 2026
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Rated 5 out of 5 stars

great service and products

thames organic has done nothing but left me pleased with my order , I ordered dates and oats and I can’t tell you how good they both were. arrived in amazing packaging , very well organised and most importantly tasted great. I will definitely order again.

January 11, 2026
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Rated 5 out of 5 stars

These are top quality products

These are top quality products! It’s important to me to use only the best, and my Thames Organic psyllium husk is fantastic. The products arrived quickly (as quickly as if I’d ordered through Amazon), and were well packaged. I will continue to order through them.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

2 kg of millets were sent with less…

2 kg of millets were sent with less than 4 months best before date printed on, which I haven’t expected at all as they don’t taste the same as new harvest. As a new client ordering from them the first time, it indicates their stock may not go as fast as you thought they would. Wasted my money as I threw them away and bought from another supplier.

December 5, 2025

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