The Hearing Care Partnership - Ledbury Reviews 26

Many thanks to Tom Lewis at THCP. His great patience made the process of understanding my hearing loss and selecting the right hearing aids simple and straight-forward. He never pressured me along any particular path but clearly explained the benefits of each option. My aids are now in and working excellently, giving not only my hearing a boost but also my self-confidence!

Tom Lewis in the Ledbury shop provided an outstanding service, not just as an audiologist but as a sales person too. His professionalism and manner were very reassuring and he explained everything carefully and thoroughly. Thankyou Tom.

Tom Lewis provided excellent customer service at the Ledbury facility. He has adjusted my hearing aids so that they are now even better than before and added some additional programs which will help me immensely.

So, very good on-going care.

Met with Tom Lewis in Ledbury for the first time and was really impressed with his professionality and the level of care he provided. Would happily recommend him to my friends and family.

Had a hearing test with Tom in Ledbury. The test was thorough and each aspect was explained in language I could understand. He took time to explain the process and planned a follow-up at mutual convenience. A good service!

Tom Lewis performed the most effective hearing test for my wife in Ledbury. He adjusted her aids with excellent improvements. He bent over backwards to help us later with returning the aids to the company for repair. He goes above and beyond.

Very thorough and a good experience.

Faisal conducted my six month review of my hearing aids and an annual hearing check. He was very thorough, helpful and informative. He explained changes being made very concisely. This was a thoroughly pleasant and useful experience and I cannot recommend this chap highly enough.

Faisal was fantastic, extremely knowledgeable and easily gave my existing hearing aids a service and a quick wax removal without any fuss. Great service. Thank you so much.

Made to feel welcome and pleasantly surprised how more advanced the techniques Faisal used to check my hearing, it all made sense to me.

Perfect appointment, everything explained in detail in layman’s terms so I could understand. An absolute pleasure will be definitely recommending to family and friends and returning again for my next check up in twelve months time to see Faisal superb.

I attended today for the annual review of my hearing aids and, as previously experienced, I was treated in a very friendly and courteous manner.
Faisal explained the checks he was carrying out so I felt I had been fully informed of the procedures. He also explained and adjusted my mobile phone in order to improve reception.
All in all I had exceptional service.

The audiologist was polite and made me feel at ease. He explained the procedure to me in detail. I was very happy with the results. My hearing has now come back to normal which I am extremely grateful for. I give him 10 out of 10.

Warm and caring approach.
Clear and helpful explanation.
Professional and effective treatment

Friendly informative and thorough hearing test

Quick efficient service, pleasant friendly audiologist

Very friendly, efficient, informative and helpful.
Full suite of tests, so very happy with the process, and the results.

Great team and a friendly, efficient service. Very professional and my hearing is much better following my appointment. Would happily recommend

This was my first hearing test after much prompting from my children. Faisal in Ledbury was professional but put me at ease. He clearly explained the process and the results. Despite no loss of hearing, Faisal gave me some tips for long-term management for which I am very grateful. I will definitely go back in a couple of years.

Personable, informative service.

Very helpful.