Visited the Padstow branch today to ask for a hearing aid repair (to a hearing aid supplied by the NHS, not The Hearing Care Partnership). Rachel there was really helpful, and sorted the repair straig... See more
Company replied
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Shelley was fantastic. So knowledgeable, she explained everything very clearly and gave me plenty of opportunities to ask any questions I might have. She put me at total ease and I came away being abl... See more
I recently had a hearing assessment with Shellie Forster. She was absolutely amazing. She was extremely knowledgeable and took her time to make sure I understood everything and nothing was too much tr... See more
Company replied
A very thorough and detailed examination. Shellie made the whole process easy, and carefully explained every step as we went through the tests No pushy sale pitch either. Thoroughly recommend.
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
24 Duke Street, PL28 8AB, Padstow, United Kingdom
- 01841 531188
4.1
Great
5 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service 😀
Visited the Padstow branch today to ask for a hearing aid repair (to a hearing aid supplied by the NHS, not The Hearing Care Partnership). Rachel there was really helpful, and sorted the repair straight away - and was kind enough not to charge me. Am very grateful.
April 21, 2026
Unprompted review
Reply from The Hearing Care Partnership - Padstow
We're thrilled to hear about your positive experience at our Padstow branch! Rachel and the team will be delighted to hear your feedback. Thank you for sharing your kind words - we're always here to help with your hearing aid needs.
Hearing assessment
I recently had a hearing assessment with Shellie Forster. She was absolutely amazing. She was extremely knowledgeable and took her time to make sure I understood everything and nothing was too much trouble. I would highly recommend her.
July 15, 2025
Unprompted review
Reply from The Hearing Care Partnership - Padstow
Thank you for sharing your positive experience after having a hearing assessment with Shellie Forster. We're thrilled to hear that Shellie was extremely knowledgeable and took the time to ensure you understood everything. Shellie and the team will be delighted to hear your feedback and recommendation. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Shelley was fantastic!
Shelley was fantastic. So knowledgeable, she explained everything very clearly and gave me plenty of opportunities to ask any questions I might have. She put me at total ease and I came away being able to hear, plus full of information going forward on ear care. Thank you Shelley!
December 5, 2023
Unprompted review
A very thorough and easy
A very thorough and detailed examination. Shellie made the whole process easy, and carefully explained every step as we went through the tests
No pushy sale pitch either.
Thoroughly recommend.
September 12, 2023
Unprompted review
Reply from The Hearing Care Partnership - Padstow
Thank you very much for your kind review and recommendation. Shellie will be so pleased to read this!
Shellie was very professional in…
Shellie was very professional in examining my ears and discussing my hearing problems.I am looking forward to meeting her for my full hearing assessment.
September 12, 2023
Unprompted review
Reply from The Hearing Care Partnership - Padstow
Thank you very much for your kind review. Shellie will be so delighted to read this!
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