Fantastic Service The service Daniel has shown my father and myself has been outstanding . I would highly recommended Daniel , a true professional.
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See what reviewers are saying
Daniel Sarah was great. Explained everything very well, gave me the options, including re cost, and then was very efficient indeed in follow through. Very impressive
Company replied
Having had my ears cleared of wax, then given a hearing test which resulted in me being fitted with new hearing-aids, I am so thankful that I was treated by a very professional and caring audiolog... See more
Company replied
I have had tinnitus for 10 years +( work related), and I know that there is no known definitive cure. However, after attending my appointment I now know and realize that there are methods of living wi... See more
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
58a High Street, BN26 6AD, Polegate, East Sussex, United Kingdom
- 01323 885 609
4.1
Great
5 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic Service
Fantastic Service
The service Daniel has shown my father and myself has been outstanding .
I would highly recommended Daniel , a true professional.
January 27, 2026
Unprompted review
Reply from The Hearing Care Partnership - Polegate
We're thrilled to hear you had such a positive experience with Daniel! It's wonderful to hear that he provided outstanding service to both your father and yourself. Thanks so much for recommending him - we're grateful for your kind words!
Excellent service
Daniel Sarah was great. Explained everything very well, gave me the options, including re cost, and then was very efficient indeed in follow through. Very impressive
July 2, 2025
Unprompted review
Reply from The Hearing Care Partnership - Polegate
We're thrilled to hear about your positive experience with Daniel. It's great to know he explained everything clearly and efficiently. If you have any more questions or need further assistance, just let us know!
Very Impressed
Having had my ears cleared of wax, then given a hearing test which resulted in me being fitted with new
hearing-aids, I am so thankful that I was treated by a
very professional and caring audiologist Celeste De Freitas who explained how to use them and made sure
they fitted comfortably. I have worn hearing aids before but not of this excellence
November 16, 2021
Unprompted review
Reply from The Hearing Care Partnership - Polegate
Thank you for sharing your recent experience with us, we really appreciate it! We are so pleased to hear how you're finding your new hearing aids.
A very happy experience with a kind and…
A very happy experience with a kind and understanding audiologist, Celeste when I saw her at the Polegate branch. She was patient and very thorough with explaining how hearing aids can improve the quality of life.
I am delighted with my hearing aids and enjoy hearing long forgotten sounds.
October 3, 2021
Unprompted review
Reply from The Hearing Care Partnership - Polegate
Thank you for sharing your experience with us, we're so pleased to hear how well you're getting on with your new hearing aids.
I have had tinnitus for 10 years +(…
I have had tinnitus for 10 years +( work related), and I know that there is no known definitive cure. However, after attending my appointment I now know and realize that there are methods of living with the condition. The audiologist who conducted my appointment ( Celeste de Freitas) was excellent in the way that she explained the various methods available in understanding tinnitus.
July 27, 2021
Unprompted review
Reply from The Hearing Care Partnership - Polegate
Thank you for leaving us such a great review! We are so pleased to hear that you now have the knowledge to begin managing your Tinnitus, Celeste will be so thrilled to read this.
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