The audiologist,Qais, took endless time and care over several clinic attendances and a home visit to provide an excellent service. My husband, who has early dementia, finally had hearing aids he find... See more
Company replied
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I have had the in ear hearing aids for about 7 months and I still am struggling with them. Firstly I didn’t find they helped with my hearing and so they were increased and now there’s an awful back... See more
Company replied
Following my review of THCP I have been offered a full refund for my hearing aids. The partnership has now been very helpful and I am grateful for their refund.
Company replied
Really professional thanks for the service on my ear removing in a brilliant way my wax by Khadija Tariq.
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
33 Bishopthorpe Road, YO23 1NA, York, Yorkshire, United Kingdom
- 01904 891 121
4.0
Great
4 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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The audiologist,Qais
The audiologist,Qais, took endless time and care over several clinic attendances and a home visit to provide an excellent service. My husband, who has early dementia, finally had hearing aids he finds efficient and clear. We cannot speak highly enough of the service.
December 15, 2025
Unprompted review
Reply from The Hearing Care Partnership - York
We're thrilled to hear that Qais provided such excellent care and attention to you and your husband during the clinic attendances and home visit. It's wonderful to know that your husband now has hearing aids that are efficient and clear. Thank you for sharing your positive experience with us!
Really professional thanks for the…
Really professional thanks for the service on my ear removing in a brilliant way my wax by Khadija Tariq.
August 5, 2024
Unprompted review
Reply from The Hearing Care Partnership - York
We're thrilled to hear about your positive experience with Khadija! Thanks for sharing your feedback. If you ever need our help again, just reach out!
Following my review of THCP I have been…
Following my review of THCP I have been offered a full refund for my hearing aids. The partnership has now been very helpful and I am grateful for their refund.
July 17, 2023
Unprompted review
Reply from The Hearing Care Partnership - York
Thank you for your review, we are pleased to hear that your issue has now been resolved.
Unsatisfactory support
I have had the in ear hearing aids for about 7 months and I still am struggling with them. Firstly I didn’t find they helped with my hearing and so they were increased and now there’s an awful background noise so I don’t wear them.
Getting an appointment to see someone about the issues takes weeks which is why it’s taking such a long time to get the issues resolved.
I’m now wishing I’d gone to one of the high street companies who have a specialist there every day.
Very disappointed with the whole experience.
November 7, 2022
Unprompted review
Reply from The Hearing Care Partnership - York
Hi Barbara, thank you for taking the time to share your experience with us. We take all our patient feedback very seriously and would like the opportunity to investigate this matter further. A member of our Clinical Services team will contact you shortly to discuss your experience and get you the support you need to enjoy your hearing aids to the full.
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