The Atelier Reviews 

287
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning artwork, noting that the detailed designs, excellent quality, and vibrant colors truly exceed their expectations. Buyers also highlight the smooth and engaging ordering process alongside the remarkably fast, careful, and secure delivery service. Many people also mention feeling emotionally touched by how accurately their personalities and spirit animals were captured. Some reviewers were not happy with the product format, mentioning that the items resembled basic photographs or printouts rather than painted artworks. Conversely, a small portion of people felt frustrated by packaging issues or delivery choices that left parcels exposed or warped.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the stunning... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the artwork and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and securely... See more

Order

Customers consistently note positive experiences with order processes that are described as seamless and... See more

User experience

Users describe positive interactions with user experience, highlighting an easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am delighted with the results of my print (totem). I was curious but didn't have high expectations when I answered The Atelier's simple questions online. Which elements & colors do I identify with?... See more

Company replied

Rated 5 out of 5 stars

The portrait of my self and my spirit bear arrived much quicker than expected and just blew me out of the water. It is thoughtful, moving, meaningful, very beautiful and for me a remarkable evocation... See more

Company replied

Rated 5 out of 5 stars

I was amazed at the picture generated from a headshot. The person in the photo captures how I view myself, confident, accomplished, assertive. However, apparently the questions did not capture the e... See more

Company replied

Rated 5 out of 5 stars

This was fascinating. Frankly, I expected a cheesy, broad sweep of characteristics common to us all. This reading was more personal & specific. I enjoyed the process & will study the information movin... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(287)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spirit Animal Paintings.

Communication was great.every step of the way and my paintings (I oredered two) were delivered quickly! I'm very satisfied with the service.

October 9, 2026
Unprompted review
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Reply from The Atelier

Thank you for this 5-star review :)

The Atelier Team

Rated 5 out of 5 stars

Incredible

I was pleasantly surprised that the example displayed portrait on the website was true to the actual rendition I received. It was stunning in detail and color accuracy,and I am not one who generally enjoys photos of myself--in any light. My wife and friends are enamored with its genuine clarity.
It was great customer service to have regular emailed updates on the status of my purchase.
If you are debating on whether or not to purchase, I'd say to you, "Do it!"

October 8, 2026
Unprompted review
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Reply from The Atelier

We are so happy to read your review. It truly touches us, and we're delighted that you love your portrait so much :)

Thank you for trusting us.

The Atelier Team

Rated 5 out of 5 stars

Highest recommendation!

It is the most beautiful piece of artwork I’ve received in a long time. It really lifted my spirits and my hope. I thought it captured me beautifully. I’m so excited to have it framed. I think it’s a wonderful product. Highest recommendation.

October 8, 2026
Unprompted review
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Reply from The Atelier

Thank you for trusting us and for taking the time to leave us a review :)

The Atelier Team

Rated 5 out of 5 stars

I absolutely love this painting

I absolutely love this painting. Wish it had come work a frame. But that's okay because I'm looking for one that will enhance the beauty of the art.

October 7, 2026
Unprompted review
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Reply from The Atelier

We're very touched that you like your portrait :)
Thank you for leaving us your review!

The Atelier Team

Rated 5 out of 5 stars

Easy to pick out and get a preview

Easy to pick out and get a preview, easy to order. Looks so good on my wall now!!! I love it!!!

October 7, 2026
Unprompted review
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Reply from The Atelier

So glad your experience at The Atelier was such a positive one :)
Thank you!

The Atelier Team

Rated 5 out of 5 stars

A beautiful pictures looks like I posed in person.

Since this my first time ordering from this company, and I'm very happy with my purchase. The quality is great. Colors bright , looks like i hiposed for itI

September 30, 2026
Unprompted review
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Reply from The Atelier

Thank you for your feedback :)

The Atelier Team

Rated 5 out of 5 stars

An unexpected Revelation

The portrait of my self and my spirit bear arrived much quicker than expected and just blew me out of the water. It is thoughtful, moving, meaningful, very beautiful and for me a remarkable evocation of things past and present which I did not reveal to the Atelier quoting process. Honestly, contemplating it seriously for more than a few seconds makes me weep. I'll have to learn to live with that - the poignancy is a fraction overpowering. Highly recommended.

October 7, 2026
Unprompted review
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Reply from The Atelier

Thank you so much for taking the time to leave us your review here! We're delighted that we managed to make your portrait live up to your expectations.

The Atelier Team

Rated 5 out of 5 stars

Good quality

Good quality. Good delivery service

October 5, 2026
Unprompted review
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Reply from The Atelier

Thank you for this 5-star review :)

The Atelier Team

Rated 5 out of 5 stars

Great service

My original was damaged by the framing company. I requested a replacement from Atelier and received it quickly. I love my canvas print.

September 23, 2026
Unprompted review
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Reply from The Atelier

Thank you for your feedback. We're delighted we were able to find a solution for your damaged frame and very happy that the delivery went smoothly :)

Thank you for your trust.

The Atelier Team

Rated 5 out of 5 stars

Thoroughly real and meaningful

Well, I can honestly say that the artwork is top quality. So much to see and to feel when I opened my mind to absorb it. I haven’t finished soaking it all in yet. The past lives part hit home for me and I could feel some connections through the centuries. I was better able to understand why and how i am now as well my emotions and feelings. I felt very much in tune with my animal totems, too. I would recommend this experience to anyone who feels the pull to understand more of why we are as we are…both in the past and now. Thankyou. I will also add that postage was good. My parcel was well wrapped with no damage. I did contact a a member for some help and the response was clear and kind.

September 27, 2026
Unprompted review
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Reply from The Atelier

Thank you so much for taking the time to share your experience with us here! We're delighted it was positive and constructive, both in terms of the readings and how you felt about your portrait :)

Thank you for your trust.

The Atelier Team

Rated 5 out of 5 stars

Outstanding product

My portrait arrived safely and is beautiful! I ordered the print on canvas and it looks like an actual oil painting. I highly recommend this company and would absolutely order from them again.

October 5, 2026
Unprompted review
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Reply from The Atelier

Thank you for your positive review! We're really happy that you trusted us :)

The Atelier Team

Rated 5 out of 5 stars

The art print I received is beautiful

The art print I received is beautiful. Even though it's a print on canvas, it truly looks like a master painting. Well packaged and carefully handled delivery made for an all around great experience.

October 2, 2026
Unprompted review
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Reply from The Atelier

Thank you for these lovely compliments :)
We're delighted that you trusted us with this portrait of you!

The Atelier Team

Rated 5 out of 5 stars

I love the readings I received…

I love the readings I received regarding my spirit animal. They were very complete and uplifting. I also received personal readings that were excellent. And best of all, the picture of me with the bear is so enchanting. I had a painting made and it makes me smile each time I look at it!

September 20, 2026
Unprompted review
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Reply from The Atelier

Thank you for this lovely feedback. We are truly touched that your readings pleased you and that your portrait lived up to your expectations :)

The Atelier Team

Rated 5 out of 5 stars

I love the picture

I love the picture! Thank you for that interesting interpretation! I like the panther too! The print was well packaged and arrived in perfect condition. Thank you so very much!

October 2, 2026
Unprompted review
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Reply from The Atelier

Thank you for this feedback, Carol :)
It warms our hearts to read you!

The Atelier Team

Rated 5 out of 5 stars

Something different and fun!

This was something new and I wasn’t sure what to expect - a bit of fun to see the outcome. It’s a lovely picture and good quality paper. The colours are clear and strong and I was pleasantly surprised. A good and speedy service, all as promised.

October 2, 2026
Unprompted review
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Reply from The Atelier

Thank you for this 5-star feedback on your experience at The Atelier!
And thank you for trusting us :)

The Atelier Team

Rated 5 out of 5 stars

Me and the Raven

Really enjoyed the experience and the follow up. Received my painting and absolutely loved it. I’m thinking of gifting it to my granddaughter. It was done really well. Captured my spirit, and the Raven is beautiful. Recommend to all.
Linda

October 2, 2026
Unprompted review
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Reply from The Atelier

Thank you so much for your positive review here. We are very happy to read it :)

The Atelier Team

Rated 1 out of 5 stars

I thought I was getting a real painting…

I thought I was getting a real painting about 16x24 ang got a 12x16 PHOTOGRAPH. Not at all pleased.

October 1, 2026
Unprompted review
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Reply from The Atelier

Hello,

We are sorry for the confusion and disappointment, your satisfaction is our priority.
Our dimensions are displayed from the start, before purchase. It appears you selected the poster version in 12x16 format.
Please don't hesitate to contact our customer service if this was not the order you intended. They will be happy to help you.

Have a great day,
The Atelier Team

Rated 5 out of 5 stars

Great Product and Fun Experience

Checked out this site before ordering. Reported as legitimate. Went ahead then.
Pic on line very lovely. And me, but subtly flattering.
Pricey but when arrived, very good quality. Communication excellent throughout entire process.

September 12, 2026
Unprompted review
The Atelier logo

Reply from The Atelier

Thank you for trusting us! We're delighted that you like your portrait and that your customer experience was positive :)

The Atelier Team

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