The Foldie  Reviews 1,916

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and value of the products, highlighting their practicality and thoughtful design, including useful compartments and safety features. Many consumers appreciate the outstanding customer service, noting prompt and helpful responses. People are also very satisfied with the products' ability to hold a significant amount of items while remaining lightweight and comfortable. However, some customers experienced issues with delivery times, finding them longer than expected, and a few mentioned receiving faulty products with broken zippers or unstitched straps. Some reviewers also expressed dissatisfaction with the lack of internal organization in certain bags and occasional difficulties with order tracking or confirmation.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, durability, and... See more

Quality

Customers had positive experiences with quality, praising products as well-made, durable, and designed with... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy ordering process, fast... See more

Delivery service

Consumers find delivery service to be ambiguous. Many report quick delivery, with some receiving orders... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers describe the service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wasn't sure about ordering from Foldie as I'd only seen them on Facebook but I risked it. Delivery took a little longer than normal but my bags arrived about half an hour before I left for my holida... See more

Rated 5 out of 5 stars

I purchased 2 of the FOLDIE BAGS under there "buy one get one free" offer after seeing it online. I am about to embark on one of many cruises ,and it will be just perfect as a crossbody bag. It holds... See more

Rated 5 out of 5 stars

Had a good experience ordering the Foldie, especially as it was on offer BOGO Free. They arrived safely. Have used one of them already. Its so expansive. The "wet" pocket is so useful. Having... See more

Rated 5 out of 5 stars

I ordered the B1G1 travel Foldie and the B1G1 Crossbody Foldie. The ordering process was easy and delivery quick. I have been able to pack a week's worth clothing in the travel bag. I feel like it wil... See more


Company details

  1. #13 of 33 best companies in Bags and Luggage Store

Written by the company

The Foldie is a foldable travel bag that comes as a tiny square pouch. It expands into a large travel tote that has plenty of room for any kind of trip. The Foldie is perfect for traveling by airplane, on long road trips, visiting family on weekends, cruise vacations, working out at the gym, and so much more. One bag to fit all your needs! All orders get shipped from our five U.S.-based warehouses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

I have left a neutral rating meantime…

I have left a neutral rating meantime as my order still in transit … from China!!! Despite website stating despatch is within 24 hours, this was not the case as it wasn’t despatched until the 3rd day (48-72 hours). Also the delivery time advertised seems very unrealistic since the goods are still in China, 2 days after informed of despatch with no apparent movement in over 24 hours according to their tracker!

To ask for a review this early after placing an order and knowing that the goods would not have arrived is a bit cheeky of them!

Unfortunately the goods will definitely not arrive in time for my holiday despite their website timetables suggesting it would, albeit tight at the latter end of the “window”.

I have also left the repopulated “date of experience” as 29th April, however, order was placed on 27th and this review request on 1st May! This will assist in understanding a timeline…

April 29, 2026
Rated 5 out of 5 stars

Foldie holdall and crossbody bag

I have a Foldie holdall and a cross body bag. I bought them when I was planning a holiday to Australia and New Zealand, but used both of the bags since for shorter journeys on tran, coach and car.

The holdall is really roomy, holding everything I need for a long weekend. Perfect when travelling on a train or as cabin bag on a plane. I like the way it cleverly expands to carry even more.

The smaller crossbody bag is perfect when I'm sightseeing. My valuables are safe and secure, but easily accessible when I need to use them. This bag looks small, but it holds such a lot; money, passport, phone, documents, suncream, make up and hairbrush.

The perfect travel items.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely products.

Easy to use. Order came as expected and product was so good I ordered some more. No problems encountered with ordering, delivery or quality of gooods so would happily use again

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great little bags that know their job.

The great little bags have to be used to be believed and honestly, once tried you can't do without. It's amazing what you can pack in to them and there are great security features too! My first one soon changed from my holiday bag to my everyday bag until it retired simply because it started to look grubby. Can't wait for my new one to arrive.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

The FOLDIE crossbody and its Tardis properties!

Absolutely brilliant little piece of kit. The cross body bag. Had it in Tenerife this week. Went on a day trip to La Gomera. In my bag I had money, passport, phone, lip balm, spf, pack of tissues, pack of wipes, bottle of water (the reusable metal 500ml kind), and a tube of Mento mints. Another day I went for a walk and had all the above, plus my book! Yes it was full but my god i couldn't believe i got it all in there. So glad I got them. Love them. I always felt safe knowing that nobody could get in to it or cut through the strap.
Thankyou Foldie ❤️

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my foldie bags!

I absolutely love my foldie bags! I live in a small place and love that when they are not in use, they pack up neatly for storage. I use them on day trips, overnight trips, weekends away & longer trips. Even if I am packing a check-in bag, my foldie is my carry on when I use it expanded or my personal item when I don't. I love that it slips onto my luggage handle when needed. The strap is great when my bag is a little heavier, I crossbody it or use the regular handles when it's a lighter load. I ordered mine in brown and they are beautiful! I have had no issues with my bags and have had them for over a year with lots of use! Very happy with my purchase!

April 18, 2026
Unprompted review
Rated 4 out of 5 stars

The delay in delivery of the final part…

The delay in delivery of the final part of my order, really hoping you can sort it before I lose faith

April 7, 2026
The Foldie  logo

Reply from The Foldie

Hi,

Thank you for your message, and I’m really sorry for the delay and the experience you’ve had.

There was an issue with the courier, which caused the delay in delivering the final part of your order. The good news is that this has now been resolved, and I’m happy to confirm that Royal Mail will be delivering your order tomorrow.

I completely understand your frustration, and I truly appreciate your patience while we got this sorted.

Best regards,
Junaid

Rated 5 out of 5 stars

Fantastic product and great value

Fantastic product and great value. I used mine extensively throughout my 3 month trip to Asia . I found it to be extremely useful and versatile with various compartments with dips to keep items safeand separate .
In hindsight i would have picked a lighter colour as i chose black and sometimes it was difficult to see items inside being a dark background such as my phone. I quick fumble soon revealed what i was looking far . Loved the foldie and would recommend for travelling .

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect size, tactile little sling bags

I researched lots of different sling bags before settling on my Foldie sling. Both colours I chose are vibrant and lovely (green and orange) and I can imagine they all are. They are lightweight and durable, and the strap can be adjusted to whatever length you like. It has the perfect number of pockets and the security features are a good idea for travel. I bought it for a holiday and have ended up using it every single day thereafter.
The only two things I would say (and these are only my preference and don’t at all alter the way I love my new bags) is that the inside zipped pocket is mesh and occasionally things get stuck in the net, and I would have preferred a faster delivery period.
All in all, absolutely love them. Go on, you know you want one too!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Well worth buying

We have one each of the small multi pocketed bags they are excellent for keeping your travel documents wallets phones and keys safely across your body when travelling. On a recent trip to Rome we were on a very crowded metro and an attempt by a thief to open my partners bag as we approached a stop was foiled by the fact that the zip locks. A fellow passenger and my partner managed to grab the thief and hand him to the police when the train stopped and although didn't have a large amount of cash with us we did have phones and travel cards so thanks Foldie.
I would highly recommend these bags

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Sling Bag saved our trip

I purchased the Sling Bag, I got 2 for the price of one my daughter is using one and I have the other. We are currently in London (from Perth Australia) and yesterday while in a crowd someone tried to cut the strap of my bag, thank goodness for the wire as this saved my bag, had they managed to get my bag I would be stuck with no money and no passport as they were both in the bag at that time. I would recommend this bag but don't be complacent as they will still try.

April 22, 2026
Unprompted review
Rated 5 out of 5 stars

THE FOLDIE

The Foldie is really a super bag plenty of room in it.
I bought it as I am a frequent traveller so will come in very handy.I bought a Navy and Purple one.
One is for my daughter.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, good quality and it sits well on top of my wheelie suitcase.
I got them whilst on offer so buy one get one free.
I got the turquoise and purple.

September 11, 2025
Unprompted review

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