thesaleroom.com Reviews 

Helped in every way they could ,i am💯per cent happy with there costomer service.

Customer communication

Very good service resolved my problem within few minutes.

Stuck on needing to withdraw a bid I finally rang Kenneth. He couldn’t have been more helpful and talked me through the process. Very good service.

I was struggling to sign in and reported this to the sales room.com. I was pleasantly surprised to receive an email back so quickly and also what I needed to do to get myself back on line and on track. This was important to me as I’d recently made a bid on some items and was anxious to know everything was in order.
Great communication and problem solved. Thank you

I Had a. Issue with an auction house ( 1st one ever in 20 years ) and they failed to respond . James from the saleroom kindly intervened on my behalf .

Helpful information, great sevice

I am new to bidding at an auction and had a question regarding my registration. The help I received by the online chat answered my question and I successfully bid for the first time.
I didn’t win the bid but I will be back! Thank you.

They blocked me to bid just because Ramsay Cornish complained of unpaid item. I have sent twice Ramsay Cornish to disclose the gold content of the item but I was ignored, I sought help from salesroom but did not help at all. Totally one sided and treating bidders unfairly

the agent Kenneth got the issue straightaway and sorted it promptly with no fuss. And as I loathe computers , Ai,and all the other modern nonsense where you can't deal face to face with a human being, he made what was a trying experience actually useful and pleasant

I received a very quick and informative response, a rarity in this day and age !!!

I got a very quick response with easy to follow instructions to solve my problem

I thoroughly recommend the Saleroom. Their customer service is brilliant.

Far too slow to register to bid - final clearance came 90 mins after registration and so unable to bid on the lots I was interested in. I appreciate sale days are busy, but surely after decades you’d have this aspect down to a tee ?

I had used The Saleroom.com to bid before this time, when living in the Uk. Now that I live in Australia I was able to bid at an online auction from here with the support of The Saleroom people team. Very helpful.

This was my first contact with the Salesroom customer service and it was great.
I was having password problems, and on a deadline, as I was wanting to bid on an item the next day.
I got very speedy service from them, and with the info they send me I was able to solve the password problem. And I even won the item that I wanted to bid on.
Thanks to the young lady that I spoke with.

I was bidding online for one lot at an auction house that uses Saleroom as their remote bidders platform.

Bids are time critical, so my bid before the gave fell(on a lot that I wanted) and before next lot (the I did not want) was presented, was registered to the next lot.
If auction rooms are going to use your system, then the application needs to be more time-critically accurate.

This is not the first time that a bid was wrongly entered when Saleroom was involved.

I have lost trust in saleroom!

Excellent support. Fast and efficient.

Lovely helpful staff. Easy to collect items.