The 58 Sound Reviews 363

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often finding them to be even better than described and offered at very fair and competitive prices. Many people highlight the staff's professionalism, honesty, and helpfulness, making the buying and selling process a pleasure. The delivery service is frequently noted for its speed, efficiency, and careful packaging, with items arriving promptly and in perfect condition. Some people were dissatisfied with the delivery service, mentioning issues with parcels being left in unsecured locations or exposed to the elements, despite the company's efforts to ensure quick dispatch and good packaging.

What people talk about most

Product

Clients share positive opinions on product quality. Many customers are delighted with their purchases,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise Ryan and his team for their... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast shipping, with some... See more

Quality

Consumers consistently find the quality of products to be excellent. Many reviewers report that items, such... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the fair and competitive... See more

Based on these reviews

Rated 5 out of 5 stars

fantastic service. Ryan sold some pedals and a guitar for me, serviced the guitar and the photography is superb. Communication is on point and the payment was made quickly. Booked by appointment... See more

Rated 5 out of 5 stars

Funky guitar shop with a wide selection of guitars, pedals & amps. Ryan is a cool guy & really easy to deal with. Nothing appears to be too much trouble & communication is top quality. I happily trave... See more

Rated 5 out of 5 stars

Ryan is genuine and honest guy who is a pleasure to deal with. Amazing range of guitars with accurate descriptions and very fair and reasonable pricing! Gave me a brilliant rate on a part exchange for... See more

Rated 5 out of 5 stars

Ryan is a breathe of fresh air to deal with in the modern world. Coming from a music retail back ground, I understand the importance of striking whilst the iron is hot. I dropped Ryan a message and vi... See more


Company details

  1. Guitar Store

Written by the company

Specialists in vintage & high end guitars. Based in St Albans, Hertfordshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

363 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great, professional service. Very nice selection of quality instruments for sale. More than happy with the items purchased. Thank you.

March 20, 2026
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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. I sold a guitar on consignment with 58 Sound and Ryan is an absolute pleasure to deal with. Really important to support great places like this and I can wholeheartedly recommend.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great guitar with service to match

I bought a second hand Larrivée on-line. Ryan was quick to get back to me to answer the questions I had prior to purchase. The guitar arrived the next day and was every bit as good as the advert and photos had suggested. All in all a very satisfactory buying experience.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop, rare pieces. I bought a very rare hollow body guitar, mint conditions, even better then expected! Super-fast shipping.
Very positive experience.

Thank you

March 2, 2026
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Rated 5 out of 5 stars

I bought a Rickenbacker from ‘The 58…

I bought a Rickenbacker from ‘The 58 Sound’ and had it shipped to Queensland, Australia. All communication was polite, extremely helpful and prompt. The shipping procedure was instigated without delay and I received the guitar exactly as described in the listing, meticulously packed without any transit damage whatsoever. To any potential customers Ryan and his team are efficient, trustworthy and highly recommended,

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I strongly recommend this shop ryan the…

I strongly recommend this shop ryan the owner provided a fantastic consignment service i honestly wouldn't go anywhere else for all your guitar needs this is the place to be fantastic range of musical instruments for sale complete with sound advice and a wealth of knowledge if you play the guitar or your in a band or your just starting out and your in st albans area drop in on ryan and see what he can do for you .......5 stars satisfied customer
best of luck in the future ryan

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

A Great Servcice

I am very pleased with the Service that The 58 Sound gave me.
Courteous, Professional and True to His Word]
Very Impressed and will definitely recommend The 58 Sound to my Musical Mates

February 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Thanks is not enough

At extremely short notice, Ryan took on the task of selling my Brothers extensive collection of Guitars and equipment after his sudden passing in April 2025. No mean feat as ther was over 20+ items including 18 High End Guitars. Guitars ranged from Bass to Electric and semi Acoustic and from Hofner to Gibson Les Pauls. Ryan gave me an honest price and kept me informed along the journey. After returning to Australia Ryan kept up his marketing for us and eventually sold all I had entrusted to him. We will forever be grateful to The 58 Sound and Ryan being there in the right place at the right time! Thank you.

January 29, 2026
Unprompted review
Rated 4 out of 5 stars

What a gem of a spot

What a gem of a spot! Tucked away in the basement in St Albans, this place boasts an impressive collection of beautiful guitars. Ryan makes the experience fantastic, and trading in my guitar was a breeze with fair pricing. Left very satisfied and will definitely return. Convenient parking at the back adds to the ease of visiting. Thanks, Ryan!

January 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service from the purchase so I…

Great service from the purchase so I cannot complain one bit about that hence the reason for the 5 stars,the huge problem I have is with parcel force.who emailed me to say they’d left it in my safe place which I hadn’t even stated,it said it was in my enclosed porch which I don’t even have,only to come home from work and find it leant up against the wheelie bin in the rain

January 13, 2026
Rated 5 out of 5 stars

fantastic service

fantastic service. Ryan sold some pedals and a guitar for me, serviced the guitar and the photography is superb.

Communication is on point and the payment was made quickly. Booked by appointment which is a really nice way of doing things. The shop itself is a little gem packed with incredible gear!

Will use the 58 sound for buying and selling gear as my go too in the future

December 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Great guitar. Excellent service.

Absolutely delighted with my new guitar. Ordered online on Saturday evening. It was dispatched first thing on Monday morning and arrived promptly the next day. Been playing every day since!

January 3, 2026
Rated 5 out of 5 stars

Really good experience.

Really good communication, easy to set up an appointment and Ryan was very flexible with timings. Loads of great stock and a nice atmosphere to try our lots of guitars. Great buying experience.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Online Order Cancelled :-(

Bought a second hand pedal online, received a thank you for your purchase e mail, later that day receive another e mail saying we have to cancel your order as someone else purchased it. So the money left my account on the Saturday, didn't go back in until Tuesday, and someone else has the pedal I "bought".

Not worth the energy complaining until an e mail comes in after all of this asking "How did we do?'

If you had to ask...

December 27, 2025
The 58 Sound logo

Reply from The 58 Sound

Hi Hamish. Thanks for the review.

I'm sorry your experience wasn't positive. Unfortunately the pedal you bought was purchased on another platform right before you bought it. I try my best to take everything down that sells on other platforms as quickly as possible. On very rare occasions where two people buy the same item on different platforms in very quick succession, this can happen. Unfortunately there isn't any way we can automate items that sell on other platforms to automatically be taken down so i do it all manually. Sorry i fell short on this occasion.

I can only apologise for the inconvenience again, as i did on email. I'm sorry the money didn't land back with you straight away. We refunded immediately but the banks will need a few days to process.


Thanks,

Ryan

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