My first order was perfect, arrived quickly and all fine. Queries before ordering dealt with really well. Second order took 2 weeks and was not cut accurately. When I rang to explain, I was told send... See more
Company replied
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My first order was perfect, arrived quickly and all fine. Queries before ordering dealt with really well. Second order took 2 weeks and was not cut accurately. When I rang to explain, I was told send... See more
Company replied
We have used the store twice. We found the web site well laid out. Ordering was as hassle free as possible. Most importantly we got exactly what we expected, promptly. Our kitchen surfaces could serve... See more
Company replied
Sales staff ... perfect ! Customer services staff ... perfect ! Product .... I've NO idea about it, because they used Tuffnells who have pretended to do a delivery twice now and are on the verge... See more
Company replied
Needed two sheets of acrylic to replace glass broken in the recent wind storms, did not want glass again as my pet nearly cut himself walking on the shards. Older house the panes are not regular s... See more
Company replied
A leading UK supplier of Cut to Size Plastic sheets for all your requirements.
3 Carriage Drive, DN4 5NT, Doncaster , United Kingdom
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Dipika was amazing, kept me updated all the way through even though I received the wrong order(not her fault), she was efficient and corrected the new shipment. 💯 for customer service - an asset to the company. I would use again

Reply from The Acrylic Store
We have now been buying from The Acrylic Store for a while now and never had any issues. Product is very good quality and customer service great and always on hand to help out.

Reply from The Acrylic Store
Terrible company, god knows how they’re still in business with how it’s run. Placed my order on a Tuesday morning, which should’ve been ready for collection on the Friday. Drove to collect, on arrival said they didn’t have the material in stock, apologised and said it would be in stock next Tuesday and will be delivered to my home for my troubles.
After not hearing anything, I called the Thursday for an update, which I was told their machine had broke (bearing in mind this is a big warehouse so must deal with big orders) & that it “might” be fixed today or tomorrow, sounded like a load of rubbish but gave them the benefit of the doubt.
Called again the following Monday for another update, this time was told the wrong material had been ordered. Asked for a refund, let’s hope they can manage that. Do not use!

Reply from The Acrylic Store
Good product and very prompt delivery but too expensive to be 5star for value.

Reply from The Acrylic Store
After an initial problem the company turned up trumps and solved the issue promptly. Very satisfied.

Reply from The Acrylic Store
Really helpful and the secretary went out of her way to help me collect my order when the warehouse was closed.
Full marks for quality of work and would definitely use again.

Reply from The Acrylic Store
I phoned the order through and the goods arrived within a couple of days. The goods actually look better than what I was expecting.

Reply from The Acrylic Store
The first 2 was delivered broken and the customer was not happy!!!! Having to wait for 3 weeks

Reply from The Acrylic Store
Very good service arrived on time and in perfect condition, exactly to my specification.

Reply from The Acrylic Store
Service was great.....just advuse customers better on where to collect. The ind. Estate is not well signed and the Company nane is different on the building.

Reply from The Acrylic Store
Not impressed with service, sent drawings of my windows with number of pieces required, and sent wrong amount.

Reply from The Acrylic Store
Good value for money, easy to order, mirrors arrived as stated.
I ordered two acrylic mirrors. One was good but one was scratched. E-mailed the company and they replaced it immediately at no extra cost. Staff were polite and helpful.
Would recommend this company.

Reply from The Acrylic Store
Cut precisely to my dimensions and safely delivered on time

Reply from The Acrylic Store
Prompt service with correct over the phone with dimensions as quoted turning up.

Reply from The Acrylic Store
Took 4 attempts to supply 10 small pieces!! Ridiculous 🤣 either wrong size or broken. Outstandingly bad.
Customer service was excellent and the small mix up over one order, was very quickly resolved! Would definitely use again.

Reply from The Acrylic Store
I received samples that I ordered online, but they weren't the colours I requested. I requested 2 of each so that I could keep one and give the other to a customer. There was no note or email to advise of the change.

Reply from The Acrylic Store

Reply from The Acrylic Store
Ordered 2 oversized polycarbonate sheets. Excellent quality and delivered on time

Reply from The Acrylic Store
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