My first order was perfect, arrived quickly and all fine. Queries before ordering dealt with really well. Second order took 2 weeks and was not cut accurately. When I rang to explain, I was told send... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have used the store twice. We found the web site well laid out. Ordering was as hassle free as possible. Most importantly we got exactly what we expected, promptly. Our kitchen surfaces could serve... See more
Company replied
Sales staff ... perfect ! Customer services staff ... perfect ! Product .... I've NO idea about it, because they used Tuffnells who have pretended to do a delivery twice now and are on the verge... See more
Company replied
Needed two sheets of acrylic to replace glass broken in the recent wind storms, did not want glass again as my pet nearly cut himself walking on the shards. Older house the panes are not regular s... See more
Company replied
Company details
Written by the company
A leading UK supplier of Cut to Size Plastic sheets for all your requirements.
Contact info
3 Carriage Drive, DN4 5NT, Doncaster , United Kingdom
- 0114 3570329
- sales@theacrylicstore.co.uk
- theacrylicstore.co.uk
4.2
Great
229 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All round good service
Good selection of products at competitive prices. Easy to order and item was delivered promptly and efficiently.
May 7, 2022
Reply from The Acrylic Store
Fantastic. Thank you for your feedback!
Advertisement
Reply from The Acrylic Store
Brill! Thank you very much
Excellent service
Excellent service, item arrived well packed and exactly to specifications. Also one of the few companies I tried that don't have a ridiculous minimum order charge that would have doubled the cost.
May 4, 2022
Reply from The Acrylic Store
Thank you for taking this time to give us this feedback
Came quicker than I expected
Came quicker than I expected but the delivery was guy was a star
May 4, 2022
Reply from The Acrylic Store
Thank you for your feedback!
Advertisement
Reply from The Acrylic Store
Thank you for your feedback!
My order was received very well…
My order was received very well packaged and the two sheets of acrylic were accurately cut to size to my measurements. This made my installation very easy, will use again when I require any more. Thank you.
April 27, 2022
Reply from The Acrylic Store
Brilliant to hear! Thank you very much for taking to the time to give us feedback, we appreciate this
good service but only sent one sample…
good service but only sent one sample when i paid for two , this was however rectified straight away and delivered the next day , other than that no problems
April 14, 2022
Reply from The Acrylic Store
Many thanks for your feedback. Apologies for the mishap here. We are glad to hear our Customer Service Team rectified this for you. We hope all is in order
Advertisement
Excellent service and very fast…
Excellent service and very fast delivery for urgent requirement.
April 8, 2022
Reply from The Acrylic Store
Many thanks for your 5 star review
Very accurately cut and fits perfectly
Very accurately cut and fits perfectly, very prompt delivery
April 6, 2022
Reply from The Acrylic Store
Many thanks for your 5 star review
Highly recommended
First classs service, helpful friendly staff. Couldn’t believe next day delivery so quick and efficient.
Over the moon with my orange acrylic pieces all perfectly cut to size.
Highly recommend this company
April 6, 2022
Reply from The Acrylic Store
Amazing news! Thank you very much for your 5 star review. We have personally passed this message onto Isabella
Kept us informed of delays
April 6, 2022
Reply from The Acrylic Store
Fantastic. Thank you for your feedback
Advertisement
Reply from The Acrylic Store
Thank you so very much!
Reply from The Acrylic Store
Many thanks for your lovely 5 star review
Like magic
Hi
We wanted an extra shelf in our fridge
Ordered with rounded edges and corners to ensure safety
Arrived quicker than anticipated
Works superbly
Well done to the Acrylic Store
First class
April 5, 2022
Reply from The Acrylic Store
Amazing! Thank you very much for your 5 star feedback
Good experience
The backsplash was delivered really quickly and spot on for what I wanted. Would use them again without question 👍
April 5, 2022
Reply from The Acrylic Store
Wow - Thank you so very much for your lovely review. We hope to see you again in the near future
Advertisement
Easy to order the goods I required and…
Easy to order the goods I required and delivery within in a couple of days excellent service
April 5, 2022
Reply from The Acrylic Store
Amazing! Thank you for your 5 star review
I stupidly did not finish my order…
I stupidly did not finish my order properly - I got a very nice call from The Acrylic Store, asking me if it was a mistake - they then put me through to the sales team in order that I could complete my order request.
My goods came in good time, in good condition and are of good quality.
I intend to order further.
April 3, 2022
Reply from The Acrylic Store
Many tanks for your lovely review. Thrilled we could be of help and service to you
Wow what a service
Wow what a service, ordered some samples on Sunday and they were dispatched 8am Monday and with me next day. I will definitely be putting in an order with them now as I am well impressed with their service so far.
April 3, 2022
Reply from The Acrylic Store
Brilliant news! Please don't forget that if you place a subsequent order over £50, we will refund your full sample order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.