BeDaring Reviews 

145
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordering & timeframe of receiving orders has never been a problem. Although your range is extensive, some of your products are faulty and the money lost due to defective quality is disheartening. Upd... See more

Company replied

Rated 3 out of 5 stars

Ordering was easy and the customer service seemed ok but they really need to provide more click and collect options. The warehouse could not be more inconvenient for me to get to, especially at the ex... See more

Company replied

Rated 5 out of 5 stars

Every time I enter Morayfield shop, I am greeted with big smiles and extremely helpful staff who, never once made me or my partner feel embarrassed or uneasy. We have good chats with staff and highly... See more

Company replied

Rated 4 out of 5 stars

It doesn’t always work, it has something rattling around inside it and I’m sending it back! I had no trouble getting the faulty one returned and a replacement sent almost straightaway, very sharp w... See more

Company replied

Company details

  1. Sex Toy Store
  2. Adult Entertainment Store

Written by the company

The BeDaring Group is a privately owned Australian company founded in 1992. We have 3 "bricks & mortar" retail adult shops and also operate several e-commerce websites including www.bedaring.com.au. We have successfully mail ordered adult products since 1992 and launched our first ecommerce website www.bedaring.com.au in 2000. Since launching we have supplied hundreds of thousands of quality adult products such as personal vibrators, sensual lingerie and fantasy wear, condoms, penis pumps, personal lubricants, and adult DVD, books and magazines as well as adult games and novelty items to many thousands of satisfied customers. As leaders in retailing of adult products we have a commitment to our company vision and philosophy which is to sell a quality product at competitive prices while providing excellence in professional customer sales and service. To meet this commitment we focus on what is important to you: Your Privacy Discreet, Fast, Trackable Shipping Discrete Billing Guaranteed 99% 'in stock' Immediate Refund A 1800 FREE-CALL Quality Control & Warranties Your Feedback At BeDaring® we have many new and exciting plans for the future to bring you the customer an ever increasing range of products and services. We thank you, and welcome you as a BeDaring® customer. We are sincerely confident that you will never be disappointed in our product or our performance.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.3

All reviews

(145)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery ,well priced items. Have been a customer for quite a while &will remain so.

November 11, 2018
Unprompted review
Rated 5 out of 5 stars

Great range

Great range, prices were fine, my delivery arrived quickly, I was very happy with the whole experience.

October 31, 2018
Unprompted review
Rated 1 out of 5 stars

Purchase of a Doc Johnson Dong

Purchase of a Doc Johnson Dong. The product I purchased is like many others I have purchased from "BeDaring" and other Adult Shops, it is completely "un-usable" due to the toxic nature of the materials it is made from. It was advertised as made from PVC (inert and harmless to the human body) but is in fact made from a toxic cocktail of synthetic chemicals that, I would not even touch with my hand, much less insert into the body. It emits a highly pungent chemical odour (regardless of how many times it is washed) and in-fact triggers asthma like symptoms in many people (including me and my lady). It is possible to make these products from non-toxic and user-friendly materials that are completely "inert". I have purchased other Dongs from this company before and one or two of them have been made from genuine PVC and we still use them to this day, the others I have purchased (including this last one) are completely "un-usable" and an annoying "waste of money". Not Happy.

July 14, 2018
Unprompted review
BeDaring logo

Reply from BeDaring

Hi Bradley,

We are disappointed and shocked to hear of your experience with the Doc Johnson Dong recently purchased through be♥daring. We do hope that you found our same day dispatch, pricing and service and were all to a high standard. We take all such comments very seriously and will make a genuine and sincere attempt to resolve all customer complaints to the customers satisfaction in a timely manner. We want only happy customers and we will do our very best to address your concern. Let me start by assuring you that Doc Johnson has a world famous reputation for quality and for continuing to manufacture their products under strict supervision in the USA. Doc have been in business since 1976, manufacture over 2,000 lines and employ over 500 staff. We have been selling Doc Johnson products for over 25yrs and our be♥daring general manager has visited the Doc Factory to see manufacture at first hand.
Following your comment we immediately contacted Doc seeking more information about their manufacturing processes in order to address your concerns regarding ‘toxic material’.

In order for us to assist you we will need your direct contact details. If you would like us to pursue this matter for you please email me at web@bedaring.com..au

Sincerely
Ben Boswell
Web Manager

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