Kirstie and her team make the most beautiful, treasured pieces. It’s become a little predictable that I always buy my wife something from Alkemistry but they are all instant favourites. Customer servi... See more
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Fabulous experience getting pierced at the Floral Street store. The staff were great, really helpful and the piercer made my needle-phobic daughter feel at ease. If we didn't live so far away we would... See more
Company replied
Brilliant mum and daughter experience with lots of support and reassurance. Thea guided us through choice of earrings and Frederika is a wizard with a needle - quick and precise. We bought some numbin... See more
Company replied
Cancelled my 8 year old daughters appointment hours before it was due. Staying they had run out of standard earrings and if I wanted her appointment it would have to be with fine jewellery only.... See more
Company replied
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Service and delivery were very…
Service and delivery were very efficient and I love my necklace
Great experience
Great experience, Rai was very kind and informative, it is what I expected, however, I would live it if they were able to get a reader in to convey the full report.
All my friends will now be going!
I went to The Alchemistry on my birthday to take an aura picture with my family (yes, it's a jewellery shop but they do this too!). I was at first a little sceptical but we all had such a great experience with Nilza - it was fun, informative and she was very positive and lovely to speak with. I've since convinced all my friends to go do their aura pictures too, and will be going again. Thanks for the memorable experience!
Speedy delivered and beautifully wrapped
Speedy and beautifully wrapped . Delighted with this present for my dear sister
Good quality
Good attention, nice persona lots of patience. Very good quality of the product
Amazing buying experience
Visited Floral Street London last week, another amazing experience. Rachel and her staff are so helpful, this is the second visit to the store within five months and I’ve already made three purchases.
I love the Alkemistry brand jewellery, it’s so delicate and just that bit different.
My first purchase was the pear multi drop necklace (18ct yellow gold) given to our daughter on the morning of her wedding, she absolutely loves it, however it needed to be altered just slightly, I posted it down to London two weeks before my next trip to the capital. Job done perfectly and it was ready for me to collect during my visit, the alteration charge was minimal at £25.00. A perfectly smooth and easy experience.
The wrapping on all of my purchases was beautifully done, it just makes the items that extra bit special.
Looking forward very much to my next visit to Floral Street Covent Garden.
Beautiful jewel ♥️
Wasted journey
My daughter arrived for a pre-booked appointment to have her welded bracelet cleaned. The person who was supposed to clean the bracelet wasn’t there and nobody else could help. No contact since to offer new appointment.
Nice staff. Great products.
The staff was incredibly nice and knew who we were once we walked through the door (we made an appointment a few weeks prior).
We had two eternal bracelets customized and the whole process was smooth. I love the result and enjoy the bracelet every single day!
Item broke within 48hrs of wear
Perfect gift
Easy to place order via the website and it was delivered as planned.
The jewellery ordered was perfect and the gift wrapping gave it that special touch.
You screwed up my order
You screwed up my order - sending the wrong necklace. My wife was expecting a pearl necklace on our Pearl anniversary - at our anniversary dinner she opened a opal one! I am still waiting for it’s replacement.
This is my first order from Alkemistry. I won’t be coming back.
Always a pleasure to visit the store on…
Always a pleasure to visit the store on floral street Covent Garden! Amazing staff and beautiful store with intricate and beautifully designed jewellery!
A Fun and unique experience
Excellent service and location. Beautiful surroundings. We had a fun and worthwhile experience.

Reply from thealkemistry.com
The team member Nina was great
The team member Nina was great, and let me try on everything which I was curious over before I made the decision to buy 2 pieces

Reply from thealkemistry.com
Awful no stock and no response but they…
Awful no stock and no response but they have taken the payment

Reply from thealkemistry.com
The aura photo experience was really…
The aura photo experience was really lovely and insightful, well thought and explained by the staff there too! Alkemistry is a lovely jewellery store with warm energy, I would go again and recommend to anyone looking for a fun experience!

Reply from thealkemistry.com
The necklace is so cute
The necklace is so cute. Quality is good. I wear it daily and color doesn’t change. I love it.

Reply from thealkemistry.com
Amazing service and staff
Amazing service and staff. My daughter had her ear re done. They did not hurry her when she was upset.

Reply from thealkemistry.com
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