Had a requirement for a new washing machine after ours died as soon as we returned from holiday! I contacted The Appliance Company as they're local to me, and honestly, I can't thank them enough.... See more
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See what reviewers are saying
The price of the our new induction hob couldn’t be beaten, so very pleased! Order processing was prompt. But lost a star on slightly slow feedback on subsequent emails. And unfortunately they couldn’t... See more
Company replied
Fantastic customer service. The company helped us out immensely with a slot in oven which needed hard wiring. Their prices are extremely competitive. All A grade appliances. I won’t be buying from any... See more
Company replied
Superior customer service and a wealth of knowledge on all their products sets this company in a league of its own. You feel welcomed and important which is a rare thing in this consumer world. The... See more
Company replied
Company details
Written by the company
Founded in 2016 as the Fridge and Freezer Company, we began by supplying premium Liebherr products with full logistical support, from stockholding to nationwide trade shows. As demand grew, we expanded into sourcing high-end, graded appliances at unbeatable prices, partnering with leading brands across the industry. Today, as The Appliance Company, we offer a wide range of premium graded and brand-new appliances to customers across the UK. Our specialist two-man white glove delivery service ensures a seamless experience, whether you’re purchasing discounted graded models or the latest releases. At The Appliance Company, our goal is simple: exceptional products, exceptional service, every time.
Delivery Service
Written by the company
- White Glove Delivery Service
- We operate a specialist two-man white glove logistics service for several high-end brands, delivering premium VIP home delivery experiences with a strong focus on professionalism, care, and customer service.
Contact info
Denton Road, NN7 2BG, Northamptonshire, United Kingdom
- 01234391144
- enquiries@theappliancecompany.co.uk
- theappliancecompany.co.uk
4.7
Excellent
76 reviews
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Hasn’t replied to negative reviews
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Great product and delivery!
Great product and the delivery was so simple and the guys were so kind!
May 16, 2026
Unprompted review
Reply from The Appliance Company
Becca, we are happy to hear that you had a swift purchase from us and we hope to hear from you again for all your home upgrades.
Great service!
Delivered at the time they said they’d be there. They installed it at took away all the packing….much better than any other supplier I’ve used
July 1, 2026
Unprompted review
Reply from The Appliance Company
Hi Neil, We are happy to hear you had a 5 star experience with our delivery team that always strive to do the best for our customers. We hope to hear from you again for any of your appliance needs.
Reply from The Appliance Company
Hi Jay, we are happy to hear that your purchase and re delivery went smoothly and we are happy to hear you had a 5 star experience.
Brilliant customer service
Had a requirement for a new washing machine after ours died as soon as we returned from holiday! I contacted The Appliance Company as they're local to me, and honestly, I can't thank them enough.
They delivered a new machine the very same day, removed the old one (which turned out to be quite a tricky job), but they persevered and got everything sorted. They then installed and tested the new machine before taking the old one away to washing machine heaven!
They even cleaned up the mess the old machine had left behind and were lovely throughout. I highly recommend this company, they truly go above and beyond when it comes to customer service.
July 7, 2026
Unprompted review
Reply from The Appliance Company
Hi Karen, thank you so much for your fantastic review. We’re delighted we could help get your new washing machine installed quickly and take away the stress of removing the old one.
Our team always aims to provide a smooth, friendly service, so it’s great to hear your experience reflected that. We really appreciate your recommendation and thank you for choosing The Appliance Company!
The price was unbeatable!
The price of the our new induction hob couldn’t be beaten, so very pleased! Order processing was prompt. But lost a star on slightly slow feedback on subsequent emails. And unfortunately they couldn’t make a requested adjustment with regards to delivery date. But other than that I’m pleased overall. Would use the again!
June 27, 2026
Reply from The Appliance Company
Hi Junior, we are so happy to hear that you are happy with the product and the service that we provided. We do apologise for the lack of feedback and that we were unable to change the delivery date. But we are happy to hear that it was delivered and you are happy with the product.
Great price very helpful delivery men…
Great price very helpful delivery men Would use again
June 26, 2026
Reply from The Appliance Company
We are happy that you chose us for your new appliance and are delighted to hear that you were pleased with our pricing and our 5 star delivery team who always go above and beyond. We hope to hear from you in the future for all you appliance needs.
Excellent service
Customer service was really helpful. The process of buying and paying for installation was straightforward and quick.
The delivery team were excellent and persevered with a really awkward installation until it was right.
The prices are good too.
I will definitely use them again.
June 30, 2026
Reply from The Appliance Company
Anon we are so happy to hear we gave you 5 star service! We hope you enjoy your new appliance and hope you come back for more appliance upgraded.
Delivery was swift
June 13, 2026
Reply from The Appliance Company
Happy to hear that you had such a swift delivery and we hope your enjoying your new appliance.
Top product, top service!Great service
Great service, great products and great prices. They always do a great job and that’s why they are our go to for all our appliance needs!
June 26, 2026
Reply from The Appliance Company
Thank you for your review Chris, we are happy to hear you had such a good process when buying one of our appliances. We are always here for all your future home upgrades.
"The installation went great
"The installation went great. The team was friendly and professional, and they provided a thorough demo afterward. Perfect service!"
June 1, 2026
Unprompted review
Reply from The Appliance Company
Hi James, we are happy to hear that you had a great experience with our delivery team that strive to be the best for all our customers, we hope to see you soon!
Excellent service
Had a great experience from website to doorstep, easy and quick.
June 22, 2026
Unprompted review
Reply from The Appliance Company
Thank you for your review, we take pride in our quality and speedy website to door.
Fantastic Company
Fantastic customer service. The company helped us out immensely with a slot in oven which needed hard wiring. Their prices are extremely competitive. All A grade appliances. I won’t be buying from any other company from now on. A good, transparent and honest company.
June 8, 2026
Reply from The Appliance Company
Hi Janaine, we are so happy that you recieved such great service from website to fitted into place. We hope your enjoying your appliance and come back for all your home and kitchen upgrades.
Reply from The Appliance Company
We are happy to hear you had such a great experience.
Driver delivered my parcel safely and…
Driver delivered my parcel safely and was respectful of my property.
June 11, 2026
Reply from The Appliance Company
We are so happy to hear that our delivery team handled the delivery service to a high standard and we hope you come back for all your appliance needs!
Very professional and great offers!
The Appliance company had great deals on what I was looking for. They were helpful and very professional. I was very impressed by their care on delivery to not touch any walls/doors etc. Would definitely recommend and use again!
February 18, 2026
Reply from The Appliance Company
Hi Victoria, we appreciate the kind review and are happy to hear how impressed you are from site to doorstep and hope to help you with all your appliance and home upgrades.
Superior customer service and a wealth…
Superior customer service and a wealth of knowledge on all their products sets this company in a league of its own. You feel welcomed and important which is a rare thing in this consumer world. The company go the extra mile.
I will certainly be going back to them.
May 21, 2026
Reply from The Appliance Company
Hi Marc, we are so happy to hear that you've had such great experiences with us and we love to hear the feedback. Hopefully we will hear from you soon for all your appliance needs and home upgrades.
Lack of communication
Lack of communication, wrong delivery date given then no indication when item will eventually be delivered.
June 3, 2026
Exceptional value for money and…
Exceptional value for money and excellent customer service. A special mention for Matthew who goes above and beyond. He was very careful not to damage anything when he unloaded and even gave me a free appliance company pen, which writes beautifully.
May 1, 2026
Reply from The Appliance Company
Hi Angela, we are so happy to hear you had a 5 star experience when purchasing from us as well as such a great time with our service from site to door, we cant wait to help you with all your appliance needs in the future.
Purchase was easy trouble free and…
Purchase was easy trouble free and delivery was first class with all the help I needed. Thank you
May 1, 2026
Reply from The Appliance Company
Hi Gordon we are so happy to hear you had a trouble free experience with us and can't wait to help you with all your future appliance needs.
Excellent service and delivery
Excellent service and delivery! Fairly priced and great service.
May 6, 2026
Reply from The Appliance Company
Happy to hear you had such a great experience with us and we can't wait to help you with all your future home upgrades.
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