The Aquagenius Reviews 

45
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, polite, and exceptionally knowledgeable during every single visit and interaction. Many individuals appreciate the clear explanations provided regarding how to maintain their systems properly. People consistently note that the plumbing installations and maintenance services are completed quickly and thoroughly, leaving all systems running smoothly. Consumers express deep satisfaction with the quality of the products provided, noting reliable performance and noticeable improvements in daily life. Reviewers emphasize that they would gladly recommend these dependable and professional services to anyone looking for expert assistance.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that plumbing work is consistently reliable,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly demeanor and... See more

Product

People report positive experiences with product quality and performance. Consumers express satisfaction... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our Watet Softner changed by Ross He advised we need to upgrade the water softener and get service yearly Which we appreciate his approach and professional advise which we found very useful

Rated 5 out of 5 stars

We have used Ross for servicing our Water2Buy water softener since he fitted it for us 4 years ago. Reliable friendly service and happy to recommend him.

Rated 5 out of 5 stars

Ross is our go to plumber since we moved to our new flat. He has installed our water softener, and since then has also done the maintenance of it. Recently he installed our filter and as always we cou... See more

Rated 5 out of 5 stars

The 2nd time Ross has serviced my water softener, he is very friendly and explains how to keep how to keep your softener working.


Company details

  1. Water Softening Equipment Supplier

Written by the company

AquaGenius is your smart water system assistant, helping homeowners and businesses solve water issues quickly and efficiently. We specialise in diagnosing water problems, matching the right filtration solutions, and connecting customers with trusted local experts for installation and maintenance. Whether it’s hard water, filter replacement, or system troubleshooting, AquaGenius makes the process simple. Our platform combines technology with real industry expertise to deliver fast answers, reliable service, and high-quality solutions. We’re committed to: • Clear, honest advice • Fast response times • Trusted professionals • Long-term customer support From first question to final fix, AquaGenius is here to make your water system work better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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4.8

All reviews

(45)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Ross

I would highly recommend Ross. Incredible knowledge and so helpful. Particularly like the delivery of salt bags each time he comes. So convenient and I know I am using the right salt.

March 20, 2026
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