I have been shopping at The Ark for many years and was so so thrilled to have it come to Mitcham I love the classical styles and still have clothes from many years ago. Staff are very helpful especi... See more
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These clothes used to be fabulous - great fabric, designs, consistent sizing, long-lasting, well-priced. Now - customer service is non-existent, sizes are only approximate, fabric is cheaper and desi... See more
Company replied
Staff were very helpful in getting the correct size in a jumper and organized this to be sent to my local store.
I like that The Ark have some Australian Made clothing as I prefer to support local. The clothes are very practical and good quality. I have consistently experienced very good Customer Service not onl... See more
Company details
Written by the company
Since our humble beginnings over 30 years ago, The Ark Clothing Co. has been designed and made in Melbourne by a community of like-minded people who believe design should always be imbued with integrity. Making small runs of our beautiful designs locally in Australia and supporting the talented makers we are lucky to work with every day is at the heart of who we are and what we do.
Contact info
302 Chesterville Road, 302 Chesterville Road, Moorabbin, Australia
- (03) 9912 2713
- sales@theark.com.au
- theark.com.au
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I have been shopping at The Ark for…
I have been shopping at The Ark for many years and was so so thrilled to have it come to Mitcham
I love the classical styles and still have clothes from many years ago. Staff are very helpful especially Dimmi who very kindly dropped off my purchases last week n her way home.Many thanks for such wonderful service.
Staff were very helpful in getting the…
Staff were very helpful in getting the correct size in a jumper and organized this to be sent to my local store.
The customer service is friendly and…
The customer service is friendly and obliging. The knitwear is 100% wool and so cozy and warm in Winter!
Staff and product classy
Staff - Helpful service in store. Staff know the product, yet aren't too pushy.
Product - classic and well made
A satisfied customer! I’ve had quite a few garments from Ark…
I’ve had quite a few garments from Ark & have been delighted with each one. Their production values are great (ie quality & country of origin) and the company seems to have Australian manufacturers as a priority.
Have always loved The Ark in Malvern and St Ives
Have always loved The Ark in Malveryan
and St Ives
Pleasant shopping experience
Very helpful staff and lovely quality clothing. Everything is easy- comfort and style!
Excellent follow up and information
Excellent follow up and information. Personalized attention
Fabulous service! Great textiles, classic designs
Honestly so grateful the store has opened in Sydney! Worth the visit
The Ark always have quality clothing…
The Ark always have quality clothing and a flattering cut.
Staff are always helpful and have a good knowledge of their products.
I like that they have Australian Made and Excellent Customer Service
I like that The Ark have some Australian Made clothing as I prefer to support local. The clothes are very practical and good quality. I have consistently experienced very good Customer Service not only in-store but also whenever I have sent Customer Support Queries. The Warehouse Staff are also very helpful.
Always welcoming
Always welcoming. Had a style of silver earings I needed. Looked at what was on sale and new in - and no hard sales push.
Loved the Roma pant and top
Loved the Roma pant and top. The sales assistant Lucia was a great help and a lovely person 😊 I have been buying from the Ark for years such a great place.
Shipment was fast and the product…
Shipment was fast and the product looked like the pictures and description online. Very easy transaction.
I have always loved The Ark clothing…
I have always loved The Ark clothing and shopping instore is a lovely experience with helpful & friendly staff.
I bought a fabulous red dress this Christmas and everyone commented how beautiful it looked. And amazing that it was made in Australia. We should support businesses who support our local manufacturing.
Love your clothes.
Love your clothes.
Good fabric, and good cut - which I like.
And importantly a few of the items which I bought said Made in Australia ✅
Assistant very helpful
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