One star but is minus star After 21 days i received one bottel of fake parfume instead of 3 mark parfum i ordered The fake parfum Smells like cat pee Disgusting Very dissapointed
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It is the definition of a long lasting cologne (8hrs), not too strong nor too weak. But this is not something to be worn in warm nor hot weather as the spiceness will be magnified by 5 fold. Leather i... See more
Two weeks ago i ordered but i didn't receive ne outhing yet , i dent recomonde this websit.
How can I rate you any other way when you need an answer I it still has not delivered? Maybe you should figure out what is going on before you ask for a rating. Finally got the package delivered!... See more
Company replied
Company details
About The Aromi
Written by the company
Welcome to The Aromi
We are an online perfume store, and we are on a mission to demystify fragrance for our customers. We can show you how to confidently pick fragrances that you will love to wear.
The Best Perfumes and Colognes
Discover all your favorite perfumes and colognes at The Aromi. You can explore over 7,000+ designer perfumes, niche fragrances, and celebrity scents. In addition to the traditional scents for men and women, we offer a wide selection of modern unisex fragrances.
Looking for a new scent?
Explore your choice of exciting new fragrances with our perfume samples or our mini perfumes, which are perfect for trying out new fragrances. Or use our perfume finder to get our personalized recommendations.
Looking for discount perfumes?
We have authentic brand-name perfumes and colognes on sale for you, at prices up to 80% off.
Our Trusted Reputation
Our customers value our deep discounts and our authentic perfumes, as well as our quick shipping and our helpful customer service.
Giving Back
We are a partner with The Other Side Academy, a non-profit organization that focuses on behavior modification in adults who have struggled with addiction, crime, job loss, and homelessness. Everyone deserves a second chance and we are proud to support this organization.
We are an online perfume store, and we are on a mission to demystify fragrance for our customers. We can show you how to confidently pick fragrances that you will love to wear.
The Best Perfumes and Colognes
Discover all your favorite perfumes and colognes at The Aromi. You can explore over 7,000+ designer perfumes, niche fragrances, and celebrity scents. In addition to the traditional scents for men and women, we offer a wide selection of modern unisex fragrances.
Looking for a new scent?
Explore your choice of exciting new fragrances with our perfume samples or our mini perfumes, which are perfect for trying out new fragrances. Or use our perfume finder to get our personalized recommendations.
Looking for discount perfumes?
We have authentic brand-name perfumes and colognes on sale for you, at prices up to 80% off.
Our Trusted Reputation
Our customers value our deep discounts and our authentic perfumes, as well as our quick shipping and our helpful customer service.
Giving Back
We are a partner with The Other Side Academy, a non-profit organization that focuses on behavior modification in adults who have struggled with addiction, crime, job loss, and homelessness. Everyone deserves a second chance and we are proud to support this organization.
Contact info
United States
- thearomi.com
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Fast shipping and service
Fast shipping and service. When the minis came in, they weren’t damaged at all and exceeded expectations.
February 15, 2021
Reply from The Aromi
Great! So glad to hear you're enjoying your mini perfumes set!
Well packaged and exactly what I wanted.
February 14, 2021
Reply from The Aromi
Thanks so much for the feedback! Glad you're enjoying your fragrances.
Still waiting for order
Thearomi wants me to review an order I have not yet received - hence the 2 stars. That's all I've got.
February 14, 2021
Reply from The Aromi
Thanks for your feedback! I tracked your package and it's at a USPS distribution center about 30 minutes from your house so I'm very hopeful that it will arrive tomorrow or Tuesday at the latest. We'll keep an eye on it and I hope you enjoy it when it does arrive!
Reply from The Aromi
Appreciate your feedback, glad you're enjoying your perfumes!
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Went to wrong company. Sorry. Suposed to go to AOMEI
Issue resolved. Wrong Vendor.
February 1, 2021
Unprompted review
Reply from The Aromi
** Update after review edited: Thanks for the update Eric & Debra! I hope you get things resolved with the correct vendor!**
Hi Eric & Debra,
We're very sorry to hear you've had a negative experience with us! Could you please tell us a little more? We're a perfume retailer and the only pop-ups on our site is for a discount code on your first purchase, it should appear once and after you close it, not bother you again.
For feedback, we send emails for reviews from customers — we don't ask for feedback directly on the site so I'm a little confused what pop-ups you're seeing?
Of course, we want to create a great customer experience so we'd love to get more details on your feedback. We checked our emails and don't see any complaints or orders from an Eric & Debra but without an email address or last name, it's hard to track — please feel free to reply here or email us directly. We look forward to discussing with you!
Best,
The Aromi
Great customer service
Great customer service. Responsive and easily resolved my issue (changing shipping address). Love the products too- thank you.
January 22, 2021
Reply from The Aromi
That's good to hear you're enjoying the perfumes and glad everything worked out with the change of address!
Trustworthy company
I bought a small test size of a Calvin Klein fragrance a while back and loved it. A lot of vendors seem untrustworthy or dilute their fragrances. The Aromi had the product I was looking for at a competitive price, and I will keep going back in the future.
January 17, 2021
Reply from The Aromi
Thanks so much, we only sell authentic fragrances and we're happy to hear you're enjoying them!
Congrats Aromi.
On time with shipping.
Quick response to queries.
Excellent prices for Excellent perfumes.
January 17, 2021
Reply from The Aromi
Appreciate the review and hope you're enjoying your new scents!
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I loved everything except for the…
I loved everything except for the perfume I ordered lol it doesn't smell like I hoped it would...not your fault. Everything else was great I ordered you shipped it came early even I was thrilled until I smalt it. But I will definitely order again from you . Thank you
January 17, 2021
Reply from The Aromi
Thanks for the review and sorry to hear that you aren't enjoying your fragrance. We'll email you privately to follow-up!
Customer service made a mistake right
Update: the company has contacted me and corrected the mistake. The package is in route, a coupon provided for future orders, and the order refunded for inconvenience. I'm very happy with this resolution.
Original: I placed an order that was supposed to arrive by Christmas. The package was delivered to a completely different state according to the fedex delivery confirmation. I reached out to customer service and was told a claim would be filed with FedEx and given a $5 off coupon. After a couple days I reached back out to find out if the package was being resent. I did not receive a reply. I reached out to Fedex and I was told that thearomi sent them the New York delivery address. I reached back out to thearomi to find out if I am getting a refund or if they can resend the package, still no response. I reached out again today.
January 1, 2021
Unprompted review
Reply from The Aromi
** Thanks for the update, we're glad we got things worked out but most importantly, we're happy that you're happy. Have a good start in 2021! **
Hi Jess,
I'm very sorry about your poor experience ordering with us this year. I just tracked your package and it is in route to you in Alabama but unfortunately there's been long delays with shipping this year across all carriers and is still listed as delayed and in-transit. Since this doesn't help you with your holiday gifts, I've refunded the full amount. When you do get the fragrances, feel free to keep and enjoy them.
Very sorry that the delivery services have been slow this holiday season and caused you additional stress and anxiety. All the best in 2021.
The Aromi
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Festive scents
They have a wide selection of perfume to choose from. They also have scented candles which I personally love! I'll recommend this to my family and friends.
December 24, 2020
Unprompted review
Reply from The Aromi
Thanks so much, glad to hear it. We love a good candle too!
Great communication
Great communication! Very professional and to the point. Arrived on time and in great condition. Excited to try out the different colognes!
November 13, 2020
Reply from The Aromi
Very glad to hear it and glad everything arrived on time!
Great product
Great product, fast shipping and fair prices. How could I have asked for more. I will return to buy again. :)
November 12, 2020
Reply from The Aromi
And we look forward to working with you again!
I had other things in my check-out cart…
I had other things in my check-out cart that didn't show up. There was a sample that I wanted to buy that didn't show-up.
November 1, 2020
Reply from The Aromi
Thanks for your review, I'm sorry to hear that you were disappointed with your order!
I just pulled up your records and it looks like we only received an order for the 3-fragrance mini set which has been delivered. I'll reach out to you via email regarding the additional samples, we use Shopify for the website which generally runs very smoothly and accurately but we'll figure this out for you!
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Products were easy to order
Products were easy to order, shipped on time, and were in excellent condition.
October 15, 2020
Reply from The Aromi
Thanks so much!
Thank you for the perfume samples and…
Thank you for the perfume samples and very fast delivery.
October 13, 2020
Reply from The Aromi
Glad to hear that! Hope you're enjoying the samples!
Excellent!
I really love the delivery service, really fast. Do not understand reviews where guys have some troubles with the orders. Product is exactly what I ordered, so definitely great purchase! My mom loves the aroma I have ordered to her. I would recommend them to my friends.
September 29, 2020
Unprompted review
Reply from The Aromi
Glad to hear your mom likes the scent! Yes, I think USPS was having some issues a few weeks ago but fortunately it seems to have improved and things are getting delievered quickly again. Whew! :)
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