The Art Print Company Reviews 

174
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful selection of art prints, robust and protective packaging, and exceptionally quick delivery times that arrive safely. Consumers also deeply appreciate the truly stunning print quality, vibrant colors, solid frames, and helpful customer service when ordering custom sizes or bespoke items. Some reviewers were not happy with the external courier services, mentioning inconsistent tracking information, unexpected schedule changes, and completely disorganised updates regarding arrival times. A few people also noted occasional issues involving high delivery costs for smaller items or minor product details missing from their initial orders.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the excellent print... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent canvas prints and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy arrivals and... See more

Order

Customers had great satisfaction with the order process, highlighting the ease of placing custom size... See more

Service

Customers consistently note positive experiences with service, frequently praising the efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really great choice of prints and styles. I chose a huge print on photographic paper that arrived rolled (and is currently at the framer’s) and a large canvas which I love, although the detail is a... See more

Company replied

Rated 5 out of 5 stars

We ordered a print and were pleased that we could order a custom size instead of the standard sizes available. This was very easy do. Their response to any communication from us was prompt. When the p... See more

Company replied

Rated 5 out of 5 stars

Another great purchase from this company! I have taken a lot of time to make my choices but the website is really excellent as regards being able to zoom in to see the colours and also to see the pic... See more

Company replied

Rated 5 out of 5 stars

This was the 7th purchase from The Art Print Company over the last few months in a bid to jazz up plain walls in our house. Really pleased with the choice of pictures, ease of ordering, good packaging... See more

Company replied


Company details

  1. Print Shop
  2. Art Gallery
  3. Photo Printing Service

Written by the company

Browse our collection of world art ranging from classic old master's paintings, modern pieces to contemporary street art. Choose your preferred print format from wrapped framed canvas, rolled canvas print or photo poster print and we will make your request to order by hand with the upmost care and attention.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(174)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

My print has warped badly

Bought a large Bauhaus 'dot' print in December last year. It was kept in a room where the temp never falls below 21-22C. It has warped badly. Contacted the company on July 30. Zero response.

Edit:
Apparently my email went to their junk folder. They have just sent out a replacement 13.08.2025. So the issue is resolved.

July 30, 2025
Unprompted review
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Reply from The Art Print Company

Hi T Vaughan,

Thank you for your feedback, and we're genuinely sorry to hear about the issue with your print.

We’ve checked our records and, unfortunately, we haven't been able to locate any previous communication from you. Please could you confirm the email address you sent it to? Our correct contact email is hi@theartprintcompany.co.uk. Alternatively, you're very welcome to call us directly on 01752 260423, and we’ll be happy to help.

We take quality concerns seriously and want to resolve this for you as quickly as possible. Please do get in touch at your earliest convenience.

Best regards,
The Art Print Company

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Rated 5 out of 5 stars

Good print

Good print. I bought 24 x 24 on canvas. Will buy again. Delivery on time even though it was Evri.
Definitely recommend.

July 4, 2025
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Reply from The Art Print Company

Thank you so much for your kind words! We're delighted you’re happy with your canvas print and that delivery was on time. We really appreciate your recommendation and look forward to serving you again soon.
The Art Print Company team

Rated 5 out of 5 stars

Good print at a sensible price

Good print at a sensible price, delivered as expected. Will use again

June 5, 2025
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Reply from The Art Print Company

Hi Trevor,
Thank you so much for the great review! We're really glad you were happy with the print and service. We look forward to helping you again in the future!

Best regards,
The Art Print Company

Rated 5 out of 5 stars
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Reply from The Art Print Company

Thank you so much for the 5-star review! We're glad to hear your order arrived quickly and in perfect condition. We really appreciate your support!

Best regards,
The Art Print Company

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Rated 5 out of 5 stars

Really high quality canvas print

Really high quality canvas print, I love it!!!

May 15, 2025
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Reply from The Art Print Company

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you love your canvas print and are happy with the quality. Your support means a lot to us, and we hope to see you again soon!
The Art Print Company

Rated 5 out of 5 stars

Excellent quality and great value for…

Excellent quality and great value for money. This company goes above and beyond to ensure you get exactly what you need.

April 17, 2025
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Reply from The Art Print Company

Hi Diane,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you're happy with the quality and value of your order. It means a lot to us that you noticed the extra effort we put into making sure everything is just right. We really appreciate your support!

Best wishes,
The Art Print Company Team

Rated 5 out of 5 stars

Top quality as always

This is my third time ordering from The Art Print Company and it's never been anything other than a first class experience. This time I accidentally chose the wrong border colour and emailed them asking if it was possible to change that and they replied straight away saying it's not a problem. So yeah, top quality customer service, great products, fast delivery - what more could you ask for?

April 15, 2025
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Reply from The Art Print Company

Hi Josh,

Thank you so much for your continued support and for leaving such a fantastic review!

We’re really glad to hear that you’ve had consistently great experiences with us – and no worries at all about the border colour, we're always happy to help however we can. It means a lot to know that our customer service, products, and delivery are hitting the mark for you.

Looking forward to your next visit!

All the best,
The Art Print Company

Rated 5 out of 5 stars

Great experience

Great experience . Easy website to find . Beautiful art work . Very pleased

April 10, 2025
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Reply from The Art Print Company

Hi Sharon,
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you had a great experience and that you're pleased with the artwork. We really appreciate your support and hope to welcome you back again soon!

Best regards,
The Art Print Company

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Rated 5 out of 5 stars

Great print quality and speedy delivery.

Great print quality and fast delivery, very pleased.

April 5, 2025
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Reply from The Art Print Company

Hi Graham,
Thanks so much for the great review! We're really glad to hear you're pleased with the print quality and delivery speed. We hope to see you again soon!
Best regards,
The Art Print Company Team

Rated 5 out of 5 stars

Great print on the canvas :) I…

Great print on the canvas :) I recommend!

March 14, 2025
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Reply from The Art Print Company

Hi Kamila,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your canvas print. Your recommendation means a lot to us!

If you ever need anything else, don’t hesitate to reach out.

Best regards,
The Art Print Company

Rated 5 out of 5 stars

Fantastic

Great communication, fast delivery and perfect prints.

March 22, 2025
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Reply from The Art Print Company

Thanks for your kind feedback. We are really pleased that you are happy.

The Art Print Company

Rated 5 out of 5 stars

Excellent quality & value for money

Excellent quality & value for money. Good turnaround. Very happy indeed.

March 21, 2025
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Reply from The Art Print Company

Hi Malcolm,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re happy with the quality, value, and turnaround of your order. We truly appreciate your kind words and your support. If there’s anything else we can do for you, don’t hesitate to reach out!

Best regards,
The Art Print Company

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Rated 5 out of 5 stars

Easy ordering .delivered on time and…

Easy ordering .delivered on time and lovely quality print

March 16, 2025
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Reply from The Art Print Company

Hi Lorraine,

Thank you so much for your kind 5-star review! We’re thrilled to hear that you had a smooth ordering experience and are happy with the quality of your print. We truly appreciate your feedback and look forward to serving you again in the future.

The Art Print Company

Rated 5 out of 5 stars

Authentic Appearence.

Prints arrived quickly. The frameless mounting looked appropriate.
Perhaps you should enclose some tips on the best way to hang them?

March 16, 2025
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Reply from The Art Print Company

Hi Eric,

Thank you for your 5-star review and valuable feedback! We’re glad to hear your prints arrived quickly and that you’re happy with the finish.

Regarding your suggestion, the Canvas Framed Print can easily be hung using just a couple of nails or screws. You can use the recess on the back of the frame to ensure it sits flush against the wall for a clean, polished look.

We appreciate your input and hope you enjoy your prints!

The Art Print Company

Rated 5 out of 5 stars

Extremely helpful customer service

Extremely helpful customer service: I had a couple of questions prior to ordering, which were answered really quickly via online chat. Having received the prints now, I can say that they are of very high quality and are very clear. I am very pleased and will most certainly use this company again.

March 13, 2025
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Reply from The Art Print Company

Hi J Gregory,

Thank you so much for your kind words and for taking the time to update your review! We're thrilled to hear that our customer service was helpful and that you're pleased with the quality of your prints. We truly appreciate your feedback and are so glad to know you'll be returning in the future. We look forward to serving you again!

Best regards,
The Art Print Company

Rated 5 out of 5 stars

The Art Print company went above and…

The Art Print company went above and beyond to send out and adjust a print for me with short notice so that it arrived in time for a birthday. Fantastic customer service. I will be a returning customer. The recipient of the print was delighted. Thank you very much. I highly recommend this company.

March 6, 2025
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Reply from The Art Print Company

Hi Karen,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that we could help make the birthday celebration special with the print. Your kind words about our customer service mean a lot to us, and we’re so happy to know the recipient loved it as well.

We truly appreciate your recommendation, and we look forward to welcoming you back as a returning customer. If there’s anything else we can assist with, don’t hesitate to reach out!

The Art Print Company

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Rated 5 out of 5 stars

Thanks for the beautiful printing and…

Thanks for the beautiful printing and painting. I would like to take this opportunity to thank your personnel , Gavin, who has been really smart and sharp and bother to write to me to give me a chance to correct the mistake I made in placing order. Thanks much really Gavin for help. I have received all three paintings and they look amazing.

February 28, 2025
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Reply from The Art Print Company

Hi Sy,

Thank you so much for your kind words and your fantastic 5-star review! We’re thrilled to hear that you’re happy with the paintings. It was a pleasure working with you, and I’ll be sure to pass on your thanks to Gavin — he’s a valuable member of our team and will appreciate hearing that his efforts made a difference.

Rated 4 out of 5 stars

Get what you pay for.

Easy to place order. Made in England. Fast delivery.
Very good price.
Would be good to show photos of the back of the canvas, so buyer can see it is a wooden frame with no wires or hangers.

March 3, 2025
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Reply from The Art Print Company

Hi Sheelagh,

Thank you for leaving us such a thoughtful review! We're really pleased to hear that you found the ordering process easy, and that you're happy with the fast delivery and competitive pricing. We also appreciate your suggestion about showing photos of the back of the canvas. It's a great idea, and we’ll definitely consider adding this detail to help our customers make more informed decisions.

Thanks again for your feedback, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Simple ,straightforward process.

Superb choice of prints available, ordering was easy. Product was well packed and delivery was within timescale given.

February 12, 2025
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Reply from The Art Print Company

Thank you so much for your 5-star review! We're thrilled you found our selection superb and had an easy ordering experience. We take great care in packing our prints and ensuring timely delivery, so it's wonderful to hear your feedback. Enjoy your print, and we hope to see you again

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