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Theatretrain Reviews 

763
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the supportive and passionate staff, who are dedicated to helping children grow and develop. Many people note that their children gain significant confidence and acquire new skills in acting, singing, and dancing. Reviewers frequently mention that their children absolutely love attending, finding the environment fun, welcoming, and engaging. Customers also appreciate the numerous opportunities provided, including performances at prestigious venues, which contribute to memorable experiences. The overall service is consistently described as excellent, fostering a family-like atmosphere where everyone feels supported and included.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their incredible dedication,... See more

Service

Clients share positive opinions on service, with many expressing that it has been amazing for their children,... See more

User experience

People report positive experiences with user experience, highlighting how it fosters confidence and provides... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight over the quality of the... See more

Location

Customers had positive experiences with various locations, with many highlighting performances at the Royal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TheatreTrain Harborne My son, Victor, has been with this company for about 3 years now. His level of confidence and self esteem have increased significantly, and he’s improved his communication too.... See more

Company replied

Rated 5 out of 5 stars

Our daughter has been attending Theatretrain Harborne for 4 and a half years, the increase in her confidence in that time has been amazing. Mel and the team have been supportive from the start. She lo... See more

Company replied

Rated 5 out of 5 stars

Our daughter has been attending Theatretrain Minis for just over a year now and she absolutely loves it! She looks forward to her class every single week and always comes out bursting with excitement... See more

Company replied

Rated 5 out of 5 stars

Theatretrain King’s Lynn is an exciting opportunity for children to express themselves in acting, singing and dancing. My daughter loves it. Over 3 years she grew in confidence, learnt lots of new ski... See more

Company replied


Company details

  1. Performing Arts Group

Written by the company

Theatretrain is a franchise performing arts company offering professional classes in singing, dancing and acting for 4 to 18-year-olds at almost seventy centres across England and Wales. Established in 1992 by educator, author and industry expert Kevin Dowsett, Theatretrain has become synonymous with excellent teaching standards and large scale national performances at prestigious venues such as The Royal Albert Hall and O2 Arena. Kevin has always believed in the power of the performing arts to enhance young people's lives and provide them with the necessary skills to reach their full potential in any career they choose. A solid foundation in teamwork, communication skills, resilience and confidence can take you anywhere! Theatretrain centres are known for their warm welcome as well as their professional attitude. No auditions are necessary and all levels of ability are catered for. For students wishing to get a taste of the professional world of film, TV, stage and live events work, professional representation is available on completion of six months Theatretrain membership.


Contact info

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(763)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harborne TT

My daughter attends Harborne TT! Mel makes sure all students are welcome and part of a family! The shows and every performances we have seen have been fab ensuring all students get a part to show their skills. Would highly recommend.

July 11, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars and recommendation.

Rated 5 out of 5 stars

Absolutely wonderful theatre club

Absolutely wonderful theatre club. My
son adores it and has come on leaps and bounds in confidence and skills in singing dancing and acting. The teachers are a delight and very, very good at bringing out the best in each child. Highly recommend.

July 11, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars.

Rated 5 out of 5 stars

It was absolouteky brilliant all of the…

It was absolouteky brilliant all of the students where fantastic showing loads of energy and enthusiasm. It was also very impressive how it was all put together and learnt so well done :)

July 11, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the review. We're glad you enjoyed the show.

Rated 5 out of 5 stars

Love & Gratitude

Love & Gratitude
Theatre Train Colchester has been one of the best investments we have ever made for our children.
The team is professional, caring, supportive, and passionate about helping children grow in confidence, creativity, communication, and teamwork. Both of my children have developed so much since joining. They have become more confident, expressive, and willing to step outside their comfort zones.
What I appreciate most is that every child is encouraged and valued. The atmosphere is positive, welcoming, and inspiring, and the teachers create a safe environment where children can learn, perform, and have fun.
As a parent, I am truly grateful for everything the team does. Theatre Train has given my children skills and experiences that will benefit them for life.
Thank you to everyone at Theatre Train Colchester for your dedication, hard work, and the positive impact you have on so many young people. Highly recommended!
★★★★★

July 5, 2026
Unprompted review
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Reply from Theatretrain

Thank you for the 5 star review and recommendation. It is so nice to read your positive comments about our Colchester company.

Rated 5 out of 5 stars

My child goes to Theatretrain

My child goes to Theatretrain. The staff make him feel so welcome and safe when there. He cannot wait to go back each week as he has so much fun. Thank you to all staff for welcoming my child and letting him express himself. The show they've just put on was brilliant! Well done everyone!

July 9, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review Charlotte.

Rated 5 out of 5 stars

Just got home from watching a fabulous…

Just got home from watching a fabulous show by Theatretrain. My daughter has only been going for a few months but absolutely loves it. I was so proud of her tonight on stage doing Oklahoma . 100% cannot recommend Theatretrain enough

July 9, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the review and recommendation. We're so pleased that you enjoyed the show.

Rated 5 out of 5 stars

TheatreTrain Bristol - My daughter loves it!

My daughter Cobie goes to TheatreTrain Bristol on a Saturday run by Sue and her wonderful team. She absolutely loves going and enjoys every minute. We always get a repeat performance back home of everything she has learnt. Its really helped with giving a bit more confidence and learning new skills. Thank you to all the TheatreTrain Bristol team for making Cobie's weekend so enjoyable.

July 4, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars. It's lovely to hear how much your daughter enjoys our classes.

Rated 5 out of 5 stars

The Loughton branch running AMAZING…

The Loughton branch running AMAZING classes, my child enjoys them so much.
The end of year production was incredible so much hard work and effort put in by the staff and children both. All of us adults were gleaming with pride and joy and probably a few tears.
Thank you to Jack, Gill, Jess and everyone in the team x

July 5, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review. We're so glad that you enjoyed the show.

Rated 5 out of 5 stars

Colchester Theatretrain

Colchester Theatretrain
A fantastic enterprise that nurtures the children’s creativity and enables them to perform in a way they never thought possible. The staff are friendly, professional and clearly dedicated. My child’s confidence has grown immensely, going from standing in the back of the chorus (her choice) with a very small voice, to auditioning for main parts and being comfortable performing in front of 100s of people at the Royal Albert Hall.

July 5, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars. It's lovely to hear how much your child's confidence has improved.

Rated 5 out of 5 stars

Colchester Theatre Train

Colchester Theatre Train
What a absolute gold mine I stumbled across.
My son n has come on leaps and bounds since joining .
Great for children's confidence 😄
Excellent price
All the amazing staff that make these shows happen 😁

July 8, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review.

Rated 5 out of 5 stars

Hertford and Ware Theatretrain

My 4 children have attended Hertford and Ware Theatretrain over the past 10 years, and 3 of them still go today. From the moment you walk through the doors, you can feel the warm, family atmosphere - it really is such a welcoming and supportive environment.

The staff are absolutely fantastic. They are caring, encouraging, and genuinely invested in helping every child grow in confidence. My youngest struggles with anxiety, and thanks to their patience and support, she has come out of her shell so much that she now confidently performs on stage. Seeing that transformation has been incredible.

Over the years, my children have had so many amazing opportunities, including performing at the Royal Albert Hall, as well as taking part in a variety of other productions and performances. They have loved every minute of it.

Theatretrain has also helped them build lasting friendships and given them a fun, creative outlet that gets them away from their iPads and engaged in something they truly enjoy.

A special mention has to go to Shannon. She is amazing! Always smiling, approachable, and supportive to both the children and parents. She goes above and beyond to make everyone feel welcome 🫶

I couldn’t recommend Hertford and Ware Theatretrain highly enough. It has given my children confidence, friendships, unforgettable experiences, and a real love of performing.

Thank you ❤️

July 7, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the super 5 star review Poppy. It is so nice to read how much all of your children have enjoyed our classes and performances.

Rated 5 out of 5 stars

Absolutely brilliant

Theatre train is such a wonderful experience for my son. He has been there for four years and absolutely loves the ladies who teach him and he has learnt so much and has so much confidence performing!

July 8, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the great review Hayley.

Rated 5 out of 5 stars

We have tried quite a few theatre…

We have tried quite a few theatre classes in the area and my daughter hasnt ever really taken to any of them, since joining last October she has loved every minute of it and cannot wait to get back every week. I can honestly say the staff are exceptional and really do have your childs best interest at heart!! Overall would recommend these guys alway!!

July 6, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars and recommendation. We're glad your daughter is enjoying our classes.

Rated 5 out of 5 stars

My daughters absolutely love coming…

My daughters absolutely love coming every Saturday and count down the days, all the teachers have encouraged and nurtured their talent and wow they blew me away in the July show Annie

July 6, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars. We are so pleased that you enjoyed the show.

Rated 5 out of 5 stars

Thanks Theatretrain!

Our daughter, Chloe, is finishing at Theatretrain in Ware this year as she goes off to University. She has had the most amazing few years with Theatretrain and they have really helped her to come out of her shell and now exudes confidence when she is up on stage. She is really sad to be leaving the group and intends on going back to see everyone as and when she can and maybe join in with the odd session here and there! Would highly recommend to anyone looking for something exciting and fun for their children to do whilst at the same time developing their personal skills interacting with other children and teachers, building their confidence with each and every lesson. Thanks to all the teachers over the years. Chloe really is going to miss the class and everyone greatly!

July 6, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 stars and super recommendation. We want to wish Chloe all the best for the future.

Rated 5 out of 5 stars

My daughter loves it

My daughter loves theatretrain here in Bristol. Is a lovely experience for her and every weekend she cannot wait to go there and enjoy 90 minutes of pure art and entertainment.

July 3, 2026
Unprompted review
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Reply from Theatretrain

Thanks for the 5 star review. It's lovely to hear how much your daughter enjoys our classes.

Rated 5 out of 5 stars

The latest show

The latest show went really well it was really inclusive and everyone had a part.

July 5, 2026
Unprompted review
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Reply from Theatretrain

Thanks so much for the review. We're glad you enjoyed the show.

Rated 5 out of 5 stars

The latest show Frozen junior was…

The latest show Frozen junior was excellent. The quality of the performance, the cast and the production was outstanding. Congratulations on your best show yet.

July 5, 2026
Unprompted review
Theatretrain logo

Reply from Theatretrain

Thanks for the 5 stars. We're glad you enjoyed the show.

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