Theavotree Reviews 

553
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional freshness and rich creamy texture of the produce, noting that items always arrive securely packaged and in pristine condition. Consumers also deeply appreciate the remarkably efficient delivery service, helpful ripening instructions provided in every single box, and the overall ease of regular ordering. Some reviewers were not happy with occasional quality inconsistencies, mentioning specific problems such as early browning, dark spots, or unwanted bruising upon opening. A few customers also experienced unexpected overripening or other minor issues related to transit conditions, storage, and occasional delivery delays.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the avocados arrive in excellent condition and... See more

Quality

Users describe positive interactions with quality, consistently praising the fresh, creamy taste and the... See more

Delivery service

Consumers find delivery service to be consistently prompt, with orders frequently arriving within twenty-four... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a clear website that makes... See more

Service

Reviewers express high satisfaction with the service, highlighting impeccable delivery and spot-on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did what you said, put ripen avos in fridge ate my last one from last months order this morning, was skeptical but was fresh reamy iin great order. New order arrived this morning so will do it again... See more

Rated 5 out of 5 stars

OMG, these Reed Avocado's look fabulous. More than happy with how these beauties were packed safely for the journey and arrived unscathed. My very first order from The Avo Tree and I'm impressed, no... See more

Rated 5 out of 5 stars

I am a relatively new subscriber but extremely impressed already with the quality of the avos we've received. They are just perfect! You know that perfect avocado when you slice it open and reveal no... See more

Rated 5 out of 5 stars

Fast efficent, very well excuted communication,polite and understanding, best avos out fresh and tasty havent bought a store avo for months. Packaged well never any damage. Cheers keep it up. My fav w... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(553)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend Avo tree

100% recommend Avo tree, have been purchasing from them for a long time, every avo received is perfect, delicious not full of bruises like supermarket ones as the are not squeezed by everyone. Thank you Avo Tree great job

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Speedy delivery and the avocados were packed well, and delivery instructions followed perfectly. Now we wait patiently to eat those delicious avocados - and I’m sure they will be well worth the wait.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing got a message to say order has…

Amazing got a message to say order has been collected, today at aprox 9.15am there's a box on the back step. There's a few extras this time more than happy with this arrangement. Super fast,great communication and last but not least the best Reeds avocardo I've ever recieved.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Happy in the end

There was a quality issue.
After a few emails the avo tree very generously sent me three boxes to replace the one. All good quality 🙂

April 20, 2026
Unprompted review
Rated 2 out of 5 stars

Wrong avos and no response!

Have had three deliveries of delicious Reed avocados but this subscription delivery wasn’t Reed’s!
No notification from the company, so I’m really disappointed and have cancelled my subscription.
Have tried to contact them by email before and they just don’t reply!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Avo guarantee.

Just got an email saying if any fruit is not up to standard just send a photo and they'll credit you next order, that's pretty damn good A+++

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

The Avo Tree are an outstanding company…

The Avo Tree are an outstanding company to purchase from. I have two subscriptions ( one for myself and one for my mum), plus I also send to various friends throughtout NZ. So easy to order from and if there are any issues - the Avo Tree are very fast to sort out. Outstanding - if you want the most delicous avos come here.

April 12, 2026
Unprompted review
Rated 4 out of 5 stars

I enjoyed the service just 1 thing I…

I enjoyed the service just 1 thing I was concerned for next order is that the mixed sized box contained only small avocados. Hopefully that can be altered in the service otherwise Fantastic!!! Thank you.

April 8, 2026
Unprompted review
Rated 3 out of 5 stars

Reed avocados not for me

Tried the Reed avocados, disappointing, will not be buying them again. Was hard to tell when they were ripe and I ended up throwing out half of them that went brown quickly, even when stored in the fridge, some also started browning around the stalk area very early so had to cut that part off and just use the remaining. The ones that were a good ripeness, I didn't like the taste & texture as much as the Haas ones, so will stick with haas in future

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Firstly, the guarantees that come with their product are second to none. Have been a customer for many years. Most of my orders have been absolutely perfect over that time but any time there has been an issue with fruit quality I’ve emailed them photos and have been refunded without delay. They had a blip last year (maybe Oct/Nov) with a new grower’s fruit so for the first time we received a couple of dud boxes with the fruit full of strings and brown bits - the team was so good: explained that they have a new system of coding which grower/orchard the fruit is from and they’re no longer using that particular orchard. Refunded without any issue. Every avo since then has been brilliant.
I have to comment on some of the reviews where I’d say it’s a bit hard to help some people! It’s very clear in the info provided that the avos will arrive unripened so why would you give a bad review saying you expected to be able to eat the fruit on opening? And the person who took the ripening guidelines as gospel and didn’t open their box for 9 days and found them all over-ripe - why would you do that? It totally depends on how hot or humid your room is, these are a fresh food product so keep an eye on them - they tend to ripen at different rates within the box, which is ideal!!
Love the concept, it’s so easy and you know the fruit has been picked very close to when it was packed and couriered.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Reeds are wonderful

Since I have been getting the Reed Avocados I have been super pleased with my experience. They are delicious and last well. Several of the hass avos were not so good and was not always happy. They seemed bruised and didn't last long even in the fridge.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Love them with breakfast food

I have watched your company online for sometime and always hesitated to go the next step! Last week received my first order and they are simply delicious….now to see how long they last in a 1 person household.

March 28, 2026
Unprompted review

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