excellent service arrived quickly and safely in strong packaging I am delighted with my large rattan garden baskets and they now stand either side of my front door containing large topiary Have... See more
Company replied
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Review summary
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Brilliant company to deal with - made small order online Sam contacted me to explain 1 of the items wasn’t at the standard they would like to send out and explained that the basket will be back in sto... See more
Company replied
I bought a log basket from The Basket Company site which was delivered 16th June. I unpacked it, disposed of all the packaging and then had to wait for some home renovations to be completed before put... See more
Company replied
After seeing some little baskets on Instagram I ordered, very near to Christmas, 2 small baskets for tiny ornamental trees. Not in stock, I was kept informed of when they would be in and on phoning c... See more
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Company details
- Basket Supplier
- Furniture Accessories
- Furniture Accessories Supplier
- Home Goods Store
- Wicker Store
- Willow Basket Manufacturer
Written by the company
We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.
Contact info
Unit 15 Endeavour Business Park, Crow Arch Lane, BH24 1SF, Ringwood, United Kingdom
- 01202 422600
- enquiries@thebasketcompany.com
- thebasketcompany.com
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Nice products and great customer…
Nice products and great customer service. They clearly care about the products as they contacted us about basket colours not matching on a set we had ordered, not wanting to send them without showing us photos and asking what we wanted - great attention to detail
February 2, 2026
Unprompted review
Reply from The Basket Company
Thank you very much for the review and feedback Mary. It’s very much appreciated. We're so pleased you’re happy with your purchase and the service received.
Kindest regards
The Basket Company
Reply from The Basket Company
Thank you so much for the review Christina. It’s very much appreciated.
Kindest regards
The Basket Company
I’m happy with my purchases and arrived…
I’m happy with my purchases and arrived sooner than expected so I’m even happier :)
January 29, 2026
Reply from The Basket Company
That’s wonderful to hear Janet that you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company
Quality product and service!
Quality product, accurate measurements, packaged safely and delivered efficiently, highly recommend!
February 2, 2026
Unprompted review
Reply from The Basket Company
Thank you so much for the review and for recommending us Ms Frantz. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Good quality baskets
Well packaged . Took a while longer than I expected for delivery, no obvious reason but not a loooong wait of course. Baskets nice and robust - just the right size and for my space perfectly
January 29, 2026
Reply from The Basket Company
That’s just wonderful to hear that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company
Excellent quality
We bought a log basket, plant container and small wicker baskets The quality of them all is excellent. Good value and well packed too.
January 27, 2026
Reply from The Basket Company
That’s wonderful to hear that you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company
Great product
Great product, website easy to use very pleased with my baskets, my second order was for my daughter.
January 29, 2026
Reply from The Basket Company
Thank you so much for the review and for recommending us Sheelah. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Reply from The Basket Company
That’s great to hear Yvette. Thank you very much for the review.
Kindest regards
The Basket Company
Reply from The Basket Company
So pleased you’re happy with your purchase and the service received Claire. Thank you so much for the review.
Kindest regards
The Basket Company
Very good basket for my logs just what…
Very good basket for my logs just what I needed. Very good service
January 29, 2026
Reply from The Basket Company
Lovely to hear that you’re pleased with your log basket Peter. Thank you so much for the review.
Kindest regards
The Basket Company
Reply from The Basket Company
Thank you so much for the review and feedback. Much appreciated.
Kindest regards
The Basket Company
Product was ordered and delivered…
Product was ordered and delivered without incident and was as described on the website, one satisfied customer.
February 5, 2026
Unprompted review
Reply from The Basket Company
Thank you for the review and feedback Jane. So pleased you’re happy with your purchase and that it arrived safely.
Kindest regards
The Basket Company
Love the quality of these baskets
Love the quality of these baskets, this is my second order and I am sure I will be persuaded to buy more as my house renovations progress.
Excellent quality, lovely colour and very good delivery times.
Thank you
January 28, 2026
Reply from The Basket Company
Thank you so much for the review and for recommending us Susan. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company
Well made basket
Well made basket. Just the right size and colour. Looks good by the fire. Arrived well wrapped.
January 28, 2026
Reply from The Basket Company
Thank you so much for the review and feedback Mary. We’re so pleased you’re happy with your baskets and that they looks good next to the fire.
Kindest regards
The Basket Company
Reply from The Basket Company
Thank you so much for the review Kevin. It’s very much appreciated.
Kindest regards
The Basket Company
Stunning baskets
Ordered four baskets, they arrived well packaged. They are really well made and well worth the money.
January 27, 2026
Reply from The Basket Company
That’s wonderful to hear Vanessa that you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company
Very helpful staff
Very helpful staff.
The order was placed during a very busy sale period and delivered was expedited without any request from me. Many thanks.
January 27, 2026
Reply from The Basket Company
So pleased you’re happy with your purchase and the service received Wendy. Thank you so much for the review and feedback.
Kindest regards
The Basket Company
Reply from The Basket Company
Thank you so much for the review and feedback Debs. Much appreciated.
Kindest regards
The Basket Company
Reply from The Basket Company
Thank you so much for the review Yvonne. It’s very much appreciated.
Kindest regards
The Basket Company
Reply from The Basket Company
Lovely to hear that you’re pleased with your basket and the service received Gordon. Thank you so much for the review.
Kindest regards
The Basket Company
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