The installers, Sam and Alyssa Maywood, were very conscientious, dedicated, hardworking, knowledgeable and professional. They treated the bath/shower install as if they were doing their own while they... See more
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Extremely bad experience the sales person lied to us over and over after I asked about upgrades the install took months to get everything so it was overpromise and under delivered. Then I wrote them a... See more
Company replied
Workers Dave and his partner were on time, took care with surroundings and cleaned up well afterwards. Protecting the wood floors during installation. Work ethics were very professional and finished... See more
Company replied
We had John Decarlo and he came out on time to assess our bathroom and give us a quote. He was very professional and informative: he answered our questions and pointed out all options for us to cons... See more
Company replied
Company details
Written by the company
At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first!
Contact info
24801 Rockside Road, 44146, Bedford Heights, United States
- 8665392284
- support@thebathauthority.com
- thebathauthority.com
3.8
Great
43 reviews
Hasn’t replied to negative reviews
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Good price,and easy financing
Good price,and easy financing, installers Dave and his assistant were prompt,professional, polite,left no mess when they were done
May 8, 2023
Unprompted review
Reply from The Bath Authority
Patti, we are thrilled to hear Dave and his assistance provided you with an excellent installation experience. Thanks again for choosing us for your home-improvement project.^J
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Overall Great Job
First, they were here when they said they would be. From the first appointment with the salesmen to the arrival of the material and the installation.
The installers were friendly and knowledgeable. They kept us informed throughout the installation process.
April 10, 2023
Unprompted review
Reply from The Bath Authority
Ed, we are thrilled to hear our team provided you with a professional experience from start to finish. Thanks again for trusting The Bath Authority with your home-improvement needs.^J
Wonderful Walk in Shower Install
Workers Dave and his partner were on time, took care with surroundings and cleaned up well afterwards. Protecting the wood floors during installation. Work ethics were very professional and finished the new walk in shower very efficiently and quickly. Very personable and made us feel comfortable with this expensive job. Great job Dave.
March 2, 2023
Unprompted review
Reply from The Bath Authority
Hello, Michael. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at The Bath Authority with your home improvement project! ^J
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