Thebedvillageyorkshire Reviews 

1,066
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the fantastic quality of the beds, finding them remarkably sturdy, gorgeous, and very comfortable to sleep on. Many people also warmly praise the delivery team for being incredibly helpful, polite, and exceptionally quick with setting everything up. Some people were dissatisfied with communication issues and experienced difficulties reaching customer support for timely updates. A few reviewers experienced unexpected delays, unreturned messages, or a lack of notifications regarding their delivery schedules. These consumers felt let down by the lack of responses when trying to find out when their items would arrive.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive quickly and within just a few... See more

Product

People report positive experiences with product, highlighting the high quality and affordable prices of the... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beds and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are extremely... See more

Service

Customers had great satisfaction with the service, highlighting prompt communication, punctual delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

Everything about the experience with this firm has been brilliant! From obtaining samples to ordering the product was an incredibly smooth process. Their customer service has been second to none, a... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,066)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Great bed at a great price

Extremely easy to deal with and Ash was very helpful from the day we ordered our bed to the day it was delivered. I would highly recommend The Bed Village Yorkshire.

March 30, 2025
Unprompted review
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Rated 5 out of 5 stars

What a fabulous service ordered bed…Pauline

What a fabulous service ordered bed late Friday now Sunday by 3pm, they had delivered and assembled in my bedroom very careful taking upstairs and took my old bed away, I live Southport they kept me informed by telephone called me 45 minutes before arriving and the bed was very good price and good quality.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Buying beds was a breeze

They were very helpful ensuring that I could get the right beds for our move into our new home. The customer service was excellent and kept me updated throughout the whole process. Will not hesitate to use again. Loved the choice of beds available and the colours & the materials. Also liked you could put the storage drawers where I wanted them.

March 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Seller went above and beyond

Seller went above and beyond to keep me updated about delivery details delivered 2 days earlier than expected . Even offered to build the b3d for me . Excellent product and excellent service

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service great beds

Really happy with the service, communication was great, the beds were great. There was some damage to the wooden fixing on the headboard, we notified them and a replacement arrived the following day. Would recommend to anyone and would definitely use them again.

March 6, 2025
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Rated 5 out of 5 stars

Highly recommended

Highly recommended! Fabulous bed. Fabulous service from start to finish. This is my second purchase from the bed village yorshire ❤️

March 13, 2025
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Rated 5 out of 5 stars

Fab service

Fab service, my son loves the bed and was easy to assemble! Really friendly people nothing was too much trouble.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

No Single bed frame

No problem! Ordered online and contacted same day for delivery. On delivery date was kept up to date with time, very efficient, lovely bed, easy to put headboard on and lovely quality.

March 14, 2025
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Rated 5 out of 5 stars

Excellent service from the bedvillage…

Excellent service from the bedvillage Ash and his team were very good to deal with no high pressure sales talk. The bed they delivered was very good quality at a good price they were recommended by my daughter wouldn’t hesitate to shop there again 10/10

March 12, 2025
Unprompted review

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