A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more
Company replied
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Review summary
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Reviews shaping this summary
You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more
Company replied
After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more
Company replied
I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team
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4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Thanks and GOOD
July 16, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and positive feedback! We're glad to know you're happy with TheBestPDF.
We appreciate your support and look forward to continuing to serve you.
cancellation was quick
July 16, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words. We're glad to hear that the cancellation process for TheBestPDF was quick and met your expectations.
We appreciate your feedback and hope to assist you again in the future if needed.
simple , and it works beaut.
For a person not very savy with computers like myself the process was easy to follow and works beaut.
July 16, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're so glad to hear that TheBestPDF was easy to use and worked well for you, especially as someone who doesn't consider themselves tech-savvy.
We appreciate your support and hope you continue to enjoy using our product!
The speed and accuracy of the file…
The speed and accuracy of the file conversion was excellent
July 15, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with TheBestPDF. We're delighted to hear that you found the speed and accuracy of the file conversion excellent.
We appreciate your feedback and look forward to serving you again!
Reply from Thebestpdf
Dear Valued Customer,
Thank you so much for your kind words and recommendation! We're delighted to hear that TheBestPDF has been so helpful for you.
We truly appreciate your support and look forward to continuing to serve you.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for highlighting our quick and fair response. We're so glad to hear that you had a positive experience with TheBestPDF.
We appreciate your support and look forward to assisting you again in the future!
Reply from Thebestpdf
Dear Valued Customer,
Thank you so much for sharing your positive experience with TheBestPDF. We're delighted to hear that our prompt response and kind tone made a great impression on you.
We truly appreciate your support and look forward to serving you again!
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive experience with TheBestPDF. We're glad it helped you complete your work successfully.
We appreciate your support and look forward to assisting you again!
Very helpful & understanding & replyed…
Very helpful & understanding & replyed ver quick
July 15, 2026
Reply from Thebestpdf
Dear Sharon,
Thank you for your kind words! We're so pleased to hear that you found our team helpful and appreciated the quick response.
If you ever need assistance again, we're always here to help.
Reply from Thebestpdf
Dear Roy,
Thank you so much for your kind words! We're thrilled to hear that you found our customer support to be the best you've ever experienced.
We truly appreciate your feedback and look forward to continuing to provide you with excellent service.
CANNOT download the product I PAID FOR…
CANNOT download the product I PAID FOR without writing a review!! NOT GOOD SERVICE!
July 15, 2026
Reply from Thebestpdf
Dear Veronika,
We’re sorry to hear your experience with downloading TheBestPDF didn’t meet your expectations. We understand how frustrating it must be to face issues accessing a product you’ve purchased.
Please reach out to us at social@thebestpdf.com so we can assist you directly with resolving this matter.
Best regards,
TheBestPDF Team
The customer support team was very…
The customer support team was very responsive and helpful. They understood my situation, canceled my subscription, and processed my refund successfully. I truly appreciate their professionalism and kindness. Thank you for the excellent support! ⭐⭐⭐⭐⭐
July 15, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for sharing your experience. We're so pleased to hear that our customer support team was responsive and helpful in resolving your situation by canceling your subscription and processing your refund smoothly.
We truly appreciate your recognition of their professionalism and kindness. If you ever need assistance again, we're here to help!
My email was responded to promptly
My email was responded to promptly. However i await the refund of the charges make on my account which i did not authorize.
July 15, 2026
Reply from Thebestpdf
Dear Valued Customer,
We appreciate you sharing your experience with us. We're sorry to hear your expectations regarding the refund process have not yet been met. Ensuring a smooth resolution is important to us, and we’d like to assist you further.
Please reach out to us at social@thebestpdf.com so we can look into this for you.
Kind regards,
TheBestPDF Team
That you emailed to alert me to the…
That you emailed to alert me to the costs and let me cancel
July 15, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words and for sharing your experience. We're glad to hear that our email notification about costs was helpful and allowed you to cancel as needed.
We appreciate your feedback and hope to assist you again in the future!
great experience so far
July 15, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your positive feedback! We're delighted to hear you're having a great experience with TheBestPDF so far.
We appreciate your support and look forward to continuing to meet your expectations.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're glad to hear that you found TheBestPDF to be excellent and quick to use.
We appreciate your support and look forward to serving you again.
Nice tools to edit PDF
July 15, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your kind words! We're delighted to hear that you find TheBestPDF tools helpful for editing PDFs.
We appreciate your support and look forward to serving you again.
Reply from Thebestpdf
Dear Valued Customer,
Thank you for your 5-star review of TheBestPDF! We're glad to see your positive rating, even if you haven't had much experience yet.
We hope you continue to enjoy using our service!
no mejoro su resolucion
July 15, 2026
Reply from Thebestpdf
Estimado Cliente Valorado:
Lamentamos saber que su experiencia con TheBestPDF no cumplió con sus expectativas. Entendemos lo frustrante que puede ser cuando la resolución de los archivos no mejora como esperaba al utilizar la función de compresión.
Por favor, envíenos un correo a social@thebestpdf.com para que podamos ayudarle a resolver este problema.
Positive Review for the customer service
Signed up for a trial and got charged before I had a chance to cancel. I reached out to support, and they refunded me in full. They were responsive, professional, and didn't hide behind policies.Good service overall.
July 13, 2026
Reply from Thebestpdf
Dear Valued Customer,
Thank you for sharing your experience with us. We're glad to hear that our support team was able to assist you promptly and provide the refund you needed. Professional and responsive service is something we strive for, and it's wonderful to know it made a positive impression.
We appreciate your kind words and look forward to serving you again in the future.
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