Thebestpdf Reviews 

37,407
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 13,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for its ease of use and overall usefulness, making various processes simple and quick. Many people highlight the excellent service received, noting that it was exactly what they needed. Reviewers consistently commend the team for their fast, friendly, and professional responses, often solving issues promptly and efficiently. However, some customers encountered significant issues with the subscription system, finding it confusing and unclear, which led to unexpected and much higher charges than anticipated. Several reviewers expressed dissatisfaction with the pricing structure, feeling it was not worth the cost for the limited use or the actual service provided.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the process easy to follow and quick,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the responsiveness, professionalism,... See more

Response time

Customers had positive experiences with response times, frequently highlighting the quick and effective... See more

Subscription

People report ambiguous experiences with subscription, with many expressing frustration over unexpected... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over hidden charges and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went abov... See more

Company replied

Rated 4 out of 5 stars

You need to tell the user that the signature will be printed higher in the document. The user can then move it to the proper location. Another thing: I accidentally subscribed to your service becau... See more

Company replied

Rated 4 out of 5 stars

After (too many) emails back-and-forth, and rebuffing multiple sales attemps to get me to subscribe to a service I made clear I did not need, my account was credited. If not for the aforementioned, I... See more

Company replied

Rated 4 out of 5 stars

I was unaware that I had signed up to a monthly subscription as it was not at all clear However my money was refunded after contacting the customer service team

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(37,407)

20,660 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick response

Quick response

July 17, 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Jacobi,

Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the quick response!

We hope TheBestPDF continues to meet your needs efficiently. Have a wonderful day!

Rated 5 out of 5 stars

The person was too helpful who handled…

The person was too helpful who handled my complaint at first.

July 17, 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your positive experience with us. We're so glad to hear that the person who assisted you was able to handle your concern so helpfully.

We appreciate your kind words and look forward to serving you again in the future.

Rated 5 out of 5 stars

Genuine understanding and professionalism

The company actually listened to my needs, and provided me with more options than I could’ve imagined, while still doing what I’ve requested.

July 17, 2026
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Reply from Thebestpdf

Dear Eva,

Thank you for your kind words and for sharing your experience with TheBestPDF. We're so glad to hear that our team truly understood your needs and provided a variety of options while staying true to your requests.

We appreciate your trust and look forward to assisting you again in the future!

Rated 2 out of 5 stars
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your feedback. We're sorry to hear that you couldn't achieve what you intended with TheBestPDF.

If you have a specific feature or functionality in mind, we’d be happy to assist further. Based on the product's capabilities, it offers tools like editing PDFs, merging files, converting formats, and much more. For detailed assistance or to clarify any feature, please reach out to us at social@thebestpdf.com.

Best regards,
TheBestPDF Team

Rated 4 out of 5 stars

A huge thank you to the customer…

A huge thank you to the customer service team! They were extremely kind, professional, and efficient throughout the whole process. We had quite an intense email exchange, and they truly went above and beyond to help me solve the problem.

Thank you so much for your support!

Luisa

July 17, 2026
Unprompted review
Thebestpdf logo

Reply from Thebestpdf

Dear Luisa,

Thank you for your kind words! We're so pleased to hear that our customer service team could provide the support you needed and that their professionalism and dedication made a difference.

We’re always here to help whenever you need us.

Rated 5 out of 5 stars

I signed up for a subscription and…


I signed up for a subscription and would like to cancel it now.
Thank you.

July 17, 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your experience with TheBestPDF. We're glad to have had you as a subscriber and appreciate you reaching out.

If there's anything we can assist you with in the future, we'd be happy to help.

Rated 5 out of 5 stars

My experience has been great

My experience has been great. Keep it up. Thank you.

July 16, 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and encouragement! We're so glad to hear that you've had a great experience with TheBestPDF.

We truly appreciate your support and look forward to continuing to serve you.

Rated 5 out of 5 stars

Quick Response

Quick Response

July 17, 2026
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Reply from Thebestpdf

Dear Chris,

Thank you for your kind review! We're so glad to hear that you appreciated the quick response.

We’re always here to help and appreciate your support!

Rated 5 out of 5 stars

I am not happy with the experience as…

I am not happy with the experience as my purpose to convert adobe acrobat file to excel, has not been compeleted.

July 17, 2026
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Reply from Thebestpdf

Dear Valued Customer,

We're sorry to hear your experience with converting an Adobe Acrobat file to Excel didn't meet your expectations. We understand how important this feature is and regret that it didn't fulfill your needs.

Please reach out to us at social@thebestpdf.com so we can assist you further.

Kind regards,
TheBestPDF Team

Rated 5 out of 5 stars

Response was quick!

July 17, 2026
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Reply from Thebestpdf

Dear Emile,

Thank you for your kind words! We're so glad to hear that you found our response time quick — efficiency is something we always aim for.

We appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Automatic download.

July 17, 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind review! We're glad to hear that the automatic download feature in TheBestPDF worked well for you.

We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Get answer soon and the pay back also

Get answer soon and the pay back also ! Thank you

July 16, 2026
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Reply from Thebestpdf

Dear Andrea,

Thank you for your kind review! We're so glad to hear that you received prompt answers and that the process, including the payback, met your expectations.

We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fast and good support

Using the best pdf was really effective and good and I advise to people

July 17, 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words and recommendation! We're delighted to hear that TheBestPDF was effective and met your expectations.

We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

quick results

quick results

July 17, 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind review. We're glad to hear that TheBestPDF delivered quick results for you. Efficiency is something we always aim for, and it's great to know it made a difference for you.

We appreciate your support!

Rated 5 out of 5 stars

Good and easy

July 16, 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words! We're glad to hear you found TheBestPDF both good and easy to use.

We appreciate your support!

Rated 3 out of 5 stars

Was beautiful

Was beautiful

July 16, 2026
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Reply from Thebestpdf

Dear Valued Customer,

Thank you for sharing your thoughts. We appreciate your feedback and are glad to hear that you found the experience beautiful. If you have any specific questions about using TheBestPDF or its features, please feel free to reach out.

For further assistance or inquiries, you can contact us at social@thebestpdf.com.

Best regards,
TheBestPDF Team

Rated 5 out of 5 stars

Lightning fast response and nothing was…

Lightning fast response and nothing was to much trouble.

July 16, 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Richard,

Thank you for your kind words! We're so pleased to hear that our team provided a lightning-fast response and made everything effortless for you.

We truly appreciate your support and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great

Great amazing

July 16, 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Chris,

Thank you for your kind words and for sharing your enthusiasm about TheBestPDF. We're thrilled to know you had such a great experience with it.

We truly appreciate your support!

Rated 5 out of 5 stars

Very quickly and effective answer from…

Very quickly and effective answer from the part of the team, you already solve my problems in one hour, thanks!

July 16, 2026
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words! We're so glad to hear that our team was able to resolve your issue within an hour and provide you with a quick and effective solution.

We appreciate your trust in TheBestPDF and are here whenever you need assistance.

Rated 5 out of 5 stars
Thebestpdf logo

Reply from Thebestpdf

Dear Valued Customer,

Thank you for your kind words! We're delighted to hear that you found our customer service responsive. Ensuring timely and helpful support is very important to us.

We appreciate your feedback and look forward to assisting you again in the future.

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