The Bike Shed Company Reviews 

53
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I bought the Pedalbase 3 Bike Shed in a natural finish. It's a really beautiful, well made shed, which people often comment on. Very easy and practical to use. There were a few delays with delivery th... See more

Company replied

Rated 5 out of 5 stars

Great communication from the outset. Really clear pricing and options on website, no 'hidden' costs when I received final quote. Product delivered and installed exactly when they said it would be - Sa... See more

Company replied

Rated 5 out of 5 stars

Lovely company - pleasant and efficient to deal with. They genuinely seem to care and it reminds you how small, well-run companies stand out from the big faceless corporates these days! Bike shed ar... See more

Company replied

Rated 5 out of 5 stars

Such a gorgeous storage solution - made to measure for our space! It accommodates everything we needed to shift out of the ramshackle old shed - all our cushions, tools, and several storage boxes. Wi... See more

Company replied

Company details

  1. Garden
  2. Manufacturer

Written by the company

The Bike Shed Company designs, builds and fits sturdy, timber bike sheds which look great, are designed for usability and provide a high level of security. We have a range of models to suit most needs and spaces. And we offer a bespoke service to accommodate everything else. We aim always to provide excellent customer care so that we can be proud of everything we do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.7

All reviews

(53)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Safe and sound

Absolutely chuffed with our bikeshed (Pedalbase 2 with bi-fold doors) which we've had for two months (my husband Ben dealt with the company). First and foremost our two bikes are now securely housed which gives us peace of mind after a couple of our bikes were taken earlier in the year - that's what prompted us to get secure storage.

I use my bike multiple times a week and every time I use the shed I think what a quality piece of craftsmanship it is. All the mechanisms run smoothly and it just looks great in our little back yard. In fact it's enhanced the look (as well as the utility) of that space - we chose the colour Bishop Blue which looks great.

Couldn't be happier with what we got!

October 16, 2024
Unprompted review
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Reply from The Bike Shed Company

Alan - Thank you!

Thank you for buying from us. And thank you for taking the time to write such a nice review. We're chuffed!

It's true that it's good for business that we get good reviews. But honestly we love the positive feedback and appreciation even more!

Rated 5 out of 5 stars

If you need a super smart bike shed buy one from these guys!

This is the second Bike shed I've had from these guys, my first was over ten years ago and in a previous house. I loved it so much that when I moved recently I bought another. Their service is great and their Bike sheds are superb, they work brilliantly and they look great.

October 15, 2024
Unprompted review
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Reply from The Bike Shed Company

David,

Thank you for taking the time to give us that brilliant endorsement. It's MUCH appreciated.

A well cared for shed will last for years and years. I think it's really helpful and reassuring for people to hear that message from actual customers.

Thank you!

Rated 5 out of 5 stars

High quality attractive storage

High quality attractive storage - strongly recommend!
This is my second Bike Shed Company experience as I was able to increase the size of my shed after some building work so sold the original and replaced it with a new one. I was a bit unsure of the right dimensions in what is still an awkward space but the team were super patient whilst I worked through the best solution, and we got there in the end. The sheds are not cheap, but are worth it for an attractive and practical long term solution

July 9, 2024
Unprompted review
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Reply from The Bike Shed Company

Thank you A!

We LIKE working with awkward spaces and tricky challenges. It makes it interesting and there's a satisfaction in finding a solution that works neatly and efficiently.

And we LOVE good reviews. It's good for business AND makes us feel appreciated!

Thank you!

Rated 5 out of 5 stars

The whole team at The Bike Shed Company…

The whole team at The Bike Shed Company were so helpful and responsive from start to end, listening to our client's brief and working to create a bespoke solution for their bin store. A total pleasure to work with.

June 10, 2024
Unprompted review
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Reply from The Bike Shed Company

Thanks so much for recommending us to your client. And then for taking the time to come and give us a review. It's very much appreciated.

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Rated 5 out of 5 stars

Great bespoke service from the Bike Shed Company…

Great service from the Bike Shed Company. They built and installed a 2-bike pedalbase shed with bi-fold doors. They also designed and built an adjoining fence with a gate to allow me to deposit wheelie bins onto the pavement with ease.
I was very impressed by the care of all the Bike Shed Company staff in answering questions, revising the designs and ensuring that installation matched the final plan.
A thoroughly bespoke and cost-effective service. Highly recommended.

June 6, 2024
Unprompted review
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Reply from The Bike Shed Company

Thanks for this review. It was fun working on this project with a really clever solution (all credit to you!). We love how it's worked out and are delighted you're pleased too.

Thank you! :)

Rated 5 out of 5 stars

Spokeshed3 - what a shed!

I originally purchased a Bike Shed Co shed I think about 10 years ago - I have the spokeshed3. I have to say this product is not only incredibly useful and a really safe place to store bikes but it seems to last forever! I have just re-painted it for the second time I think and really does look like new - I'd like to post a few photos here but not sure I can. Anyways thank you Bike Shed Co, amazing.

June 6, 2024
Unprompted review
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Reply from The Bike Shed Company

Richard - we're so chuffed with this review. Most of our reviews are from recent customers. A review from someone who can talk from experience about the longevity of our sheds adds something really important to our TrustPilot site. Thank you!

EDIT: You've now emailed me the photos and I've posted them on our website here: https://thebikeshedcompany.com/news/customer-review

Rated 5 out of 5 stars

Great experience all round

Great experience all round. Excellent customer service both from the people who handled the ordering process to the people who installed the shed. I even got some much appreciated tree care advice from one of the installers! A great product and a great team - highly recommended

May 23, 2024
Unprompted review
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Reply from The Bike Shed Company

Thank you for taking the time to give us the review which is greatly appreciated. And best of luck with the tree!

Rated 5 out of 5 stars

A wonderful product and a great company

A wonderful product and a great, listening company. Nothing but praise for the way they dealt with me.

May 21, 2024
Unprompted review
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Reply from The Bike Shed Company

We're really sorry we made the initial mistake and happy that we've been able to fix things promptly. Thank you for taking the time to give us a review which is much appreciated.

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Rated 5 out of 5 stars

Pedalbase 3

This is a brilliant company to work with. We moved from a large property in Suffolk to a Victorian terraced house in west London with a small front garden. Taking bikes through the house was not a long term option so I researched into obtaining a bike shed which was complicated as I even had to get planning permission as we are in a Conservation Area. From the outset, Ioana and her colleagues were so helpful, firstly providing details to satisfy the Council and then outlining the process and the concrete base required. When it came to installation, this was on the day arranged and expertly erected notwithstanding some incessant rain. Their guys provided a clear explanation of the locking process and left the shed for us to use and enjoy. Firstly, it looks excellent and fits into the confined space brilliantly. We have received quite a number of favourable comments from neighbours. Furthermore, it is very secure and the locks provided will take some serious effort to break into. My two bikes tell me (yes they can talk!!) they are extremely happy in their new home and most pleased to avoid being carted through the house - as is my wife!!! The level of service from Bike Shed has been excellent throughout and we are extremely satisfied. Thank you!

March 12, 2024
Unprompted review
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Reply from The Bike Shed Company

Thank you very much for taking the time to write this generous review. It's great that people who are researching their options and thinking about going with us can see what existing customers think of us (and can see that ALL of our reviews so far are 5 star!!). It also makes us feel really proud!

Rated 5 out of 5 stars

Outstanding product and incredible service

We recently ordered a pedal bike shed from the Bike Shed Company and were extremely impressed.
They installed the shed in a timely fashion and the quality is outstanding. When we realised that the size installed was too small to conveniently fit our four adult pedal bikes and the colour wasn’t as expected, the company rectified the issue swiftly and modified the shed to suit our needs and expectations.
It’s rare to come across this level of product quality and service delivery these days. At every step in this process, the team has been responsive, friendly, and genuinely accommodating. Tremendous service and product, a rare find! I highly recommend the Bike Shed Company to anybody looking for a bike storage solution.

March 15, 2024
Unprompted review
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Reply from The Bike Shed Company

Thank you very much for taking the time to write a review. We try hard to make our customers happy and it's great when reviews like this let potential future customers to know that. Thank you!

Rated 5 out of 5 stars

Pedalbase 5 Perfection

We recently bought and took delivery of a Pedalbase 5 bike shed. What a fabulous product with an equally wonderful team behind the product. Prior to our purchase I had lots of questions and each was answered patiently and knowledgeably by various members of staff. We were looking for a heavy duty shed with an exceptional appearance and this shed does not disappoint. Superbly engineered and finished, with the added bonus of being easy and satisfying to put together as a DIY project. We live in Scotland so rather than waiting for an installation team to come and put the shed together, we decided to do it ourselves. The self assembly instructions were detailed and easy to follow - all down to the wonderful engineering and attention to detail of the Bike Shed workshop. This was undoubtedly a fairly pricey shed but it is worth every penny and I shall be saving up to buy another.

March 22, 2024
Unprompted review
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Reply from The Bike Shed Company

Guys, thanks so much for your generous review. It helps other people find us and trust that we're going to do a good job - and we rely on that! Chatting to and helping customers get projects that suit them is part of what we enjoy about the job and it was a pleasure working with you. :)

Rated 5 out of 5 stars

Bespoke bin store

We asked the Bike Shed Company for a bespoke bin store - to fit the various bins supplied by our council - waste, paper recycling, plastics, food. They offered nice, clear designs, and were incredibly helpful and understanding when we had to adjust our designs a few times, including on the final day before production. The bin store itself looks really good - it's exactly what we wanted. We'd highly recommend them.

March 15, 2024
Unprompted review
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Reply from The Bike Shed Company

Thank you! I love coming and responding to our reviews. It's so rewarding to get such positive feedback! We're delighted you're pleased.

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Rated 5 out of 5 stars

Well designed high quality products

We received well designed high quality bike and bin sheds, delivered with excellent friendly customer service from initial enquiry through to on site installation.

February 29, 2024
Unprompted review
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Reply from The Bike Shed Company

And in return you were kind enough to come and give us a positive review. For which we're very grateful. Thank you!

Rated 5 out of 5 stars

An excellent product and all round…

An excellent product and all round customer service - a pleasure to deal with. Many thanks indeed.

February 6, 2024
Unprompted review
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Reply from The Bike Shed Company

Many, many thanks back. It's rewarding beyond money that when you provide a good service people are grateful and kind enough to give us a helping hand by leaving a positive review. Thank you!

Rated 5 out of 5 stars

Superb service from sales through pre…

Superb service from sales through pre sales to installation. Everything was delivered on time and to spec.

My Bike Shed has changed my life

February 15, 2024
Unprompted review
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Reply from The Bike Shed Company

At last - acknowledgement of the tremendous importance of our work ;)

(Thank you for a VERY generous review).

Rated 5 out of 5 stars

Professional Product for the Discerning

Quality, well built product. The service throughout the design and order is top rate. Nothing is too difficult. Every angle of your bike shed is covered. The shed is built to last and to withstand attack. All the products used are top grade. Customer care is excellent. My bikes will be cherished in this shed. It may appear pricey but I can assure you with the price of wood and quality of product it is worth it. None of these plastic monstrosities please. The staff are superb and listen. A great British local firm. Worth every penny and it looks good too.

February 12, 2024
Unprompted review
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Reply from The Bike Shed Company

Thanks so much for taking the time to write your review. We're delighted you're pleased!

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Rated 5 out of 5 stars

Quality products, professional team

As Architects we are delighted to have found The Bike Shed Company. The products are high quality and the team is helpful, responsive, and professional. We look forward to working together on more projects!

February 1, 2024
Unprompted review
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Reply from The Bike Shed Company

Thank you for that great review. We always aim to provide a good service, but it's so much easier to do a good job when clients are as clear and straightforward as you have been. Thank you! Looking forward to working on the next project. :)

Rated 5 out of 5 stars

Quality products, precision engineered.

Dan and the team supplied a Pedal Base 3, which I installed myself, and a custom made cabinet for my gas meter with a top box for deliveries that matches the Pedal Base 3. Both were perfect, quality materials precision engineered and fit like a glove. Easy to assemble. Especially impressed with the matching custom cabinet designed and built to measurements I gave, and it fits perfectly. Really makes the front garden pop!

December 20, 2023
Unprompted review
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Reply from The Bike Shed Company

It's been a real pleasure working with you on this project. Thank you for asking for our help and thank you for this very kind review!

Rated 5 out of 5 stars

Excellent Bike Shed and Service

We are delighted with our bike shed. The team were super helpful and efficient in assisting us when we were choosing the shed and the team doing the installation were great too. Would highly recommend!

November 28, 2023
Unprompted review
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Reply from The Bike Shed Company

Thanks so much for taking the time to reply. And thank you for recommending. It's much appreciated. :)

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