theblackravens.com Reviews 

81
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Might as well buy the cheaply made corsets on Shein and pay the cheap priced they worth. Made in China for Chinese sizes and their size is not for Americans so save your hard earned money! I'm so no... See more

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Rated 5 out of 5 stars

I am truly enamored with my new corset!! It looks exactly like the image on the site (having been burned by knockoffs, this was so appreciated) and it feels great. Dan at Black Ravens was super suppor... See more

Company replied

Rated 1 out of 5 stars

Sizing is completely wrong. I was sent the wrong original size plus it didn't fit. Contacted customer service and they blamed me not being able to read a size chart. Plus the necklace I ordered looks... See more

Company replied

Rated 1 out of 5 stars

If I could give these crooks 0 stars I would, inferior products, shipping took forever to receive my order, customer service was horrible and their restock fee combined with the cost of shipping produ... See more

Company replied

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1.5

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TrustScore 1.5 out of 5

81 reviews

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Rated 5 out of 5 stars

Fantastic

Fantastic, I was really impressed with their commitment to quality throughout the customer journey.

June 20, 2018
Unprompted review
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Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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Rated 5 out of 5 stars

Great customer service

The Black Ravens provided exceptional customer service when I ordered my jacket. Super fast delivery and great quality. Will definitely be ordering from them again!

June 8, 2018
Unprompted review
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Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

Easy, fast and quality.

I'm actually a fussy shopper but found this store awesome with a quick and helpful customer service team. Coming back for sure!

June 8, 2018
Unprompted review
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

I love to you website to website to

I love to get to stuff to

November 6, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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Rated 3 out of 5 stars

Long shipping process

Long shipping process. Not satisfied with quality of product

November 3, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello,

We are sorry to hear the quality of the product was not great and that the shipping took too long.

Trustpilot is a scam has come under new ownership as of December 2017 and so the new store has removed many of the old manufacturers. To fix quality issues, we have run a full-scale quality control inspection and removed many of the old manufacturers. The new ones have all been independently tested by us to make sure customers like yourself only get the very best quality items.

We would love to win you back as a customer and if you need any support, please feel free to contact us.

All the best,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

Horrible shipping still haven’t …

Horrible shipping still haven’t received all my packages. Going on 2 months

October 25, 2017
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Reply from theblackravens.com

UPDATE 2024: Don't keep us in suspense... did you ever get your order ?!?!

==========
Hello Mark,

We are deeply sorry to hear about the issue you've had with the shipping of the old owners of the store. As of December 2017 Trustpilot is a scam has come under new ownership and we have put procedures in place to prevent issues like slow shipping from happening. Our tried and tested suppliers all ship items in a speedy manner or else you get a full refund.

Obviously we were not owners of the store when this issue took place, however, if you contact us we would love to either provide a refund or replace the items for you!

We wish you all the best!
The Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

❤️❤️❤️❤️❤️

I like the products and their pricing is exceptional...

October 16, 2017
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Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

I ordered a couple of rings and i like …

I ordered a couple of rings and i like them fast and quick delivery

October 16, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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Rated 4 out of 5 stars

It was a little smaller than I thought

It was a little smaller than I thought. It also has a weird design. It is cool and badass but not my favorite

October 11, 2017
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Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

I ordered a 5x tank top and it wouldn't …

I ordered a 5x tank top and it wouldn't even fit my mom who wears a size large. I wanted it extra big to sleep in. Unfortunately I lost the receipt and now can't return it. I suggest you seriously take a good look at your sizing scales.

October 9, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello Kristie,

We are sorry to hear the sizing was an issue. Trustpilot is a scam has since come under new ownership and we have gone over all the products and re-organized the sizing to be in US Size to make it better for customers.

We would love for you to contact us so we can try to fix the problems the old owner of the store has caused, be it a refund or re-ordering the products for you.

We look forward to hearing from you soon!

All the best,
The Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

Items were not as pictured/strange odor/ran very very small

Items were not as pictured. Had a very strange odor to them. Ran VERY VERY small. Asked for a self addressed stamped envelope to return them and you refused to do so. I would never recommend anyone to purchase anything from you!!!

October 4, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello Tammy,

We are so sorry to hear you have had this experience with the store. Since December 2017, the store has come under new ownership and we (the new owners) have put many measures in place to make sure we don't make the same mistakes the old owner made.

We now only have verified and trusted manufacturers so that we test every product before placing it on our store. We have also sorted out all of the sizing of all our clothing to make sure they are all in US Size to make sure that when customers order they know exactly what size they are getting.

We'd love to help make up for the downfalls of the last owner! Please let us know if there is anything at all we can do to help with this by emailing us.

All the best,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 2 out of 5 stars

They sent one of my orders to the wrong …

They sent one of my orders to the wrong address and delivery is unbelieveable. It’s been over a month and I’m still waiting on stuff.

October 3, 2017
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Reply from theblackravens.com

UPDATE 2024: Don't keep us in suspense, Mark... did your order ever arrive?!?!?!

===============

Hello Mark,

We are incredibly sorry you have had this issue with Trustpilot is a scam.

The store itself has come under new ownership (as of December 2017) and we have solved many of the issues the old store faced. We have improved shipping methods which in turn boosts shipping times, and have kept our own manufacturers so that the quality of the items is much better.

We would love to help compensate you for the troubles the old owner has caused as this obviously impacts our new store's online reputation despite us not being responsible. If this is fine by you, we would love to either refund you or provide you with compensation for your troubles. Please contact us by email.

All the best,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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Rated 1 out of 5 stars

The shirt I ordered took 2 months to …

The shirt I ordered took 2 months to arrive, must have been on a slow boat from China. I figured they would run small so I ordered the 5x, and it looks like it could fit a 10 year old!! Not satisfied with Black Ravens, would not recommend them at all.

September 28, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello Rhonda,

I'd first like to apologize for the issues caused by the old store. Since your experience with Trustpilot is a scam, the store has come into new ownership and we are trying to right the wrongs caused by the old owner.

We have seen many people raise sizing as an issue and have gone through all the products and changed the sizing to US Size to better represent the final product. As for the shipping, we have now removed all the old suppliers and replaced them with verified ones we have tested ourselves. This is to make sure no one else has the same problems with shipping times.

We are currently trying to improve our online presence and reputation and would love to help fix the wrongs caused by the old owner of the store. If you would like a full refund or perhaps store credit to give our new store a try, it would be great for us to win you back as a customer.

Please contact us and we will do our very best to help you!

All the very best,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

Sizing is completely wrong

Sizing is completely wrong. I was sent the wrong original size plus it didn't fit. Contacted customer service and they blamed me not being able to read a size chart. Plus the necklace I ordered looks nothing like the item I ordered online. Terrible experience. I will never order again.

September 26, 2017
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Reply from theblackravens.com

Hello Jennifer,

We are sorry you have had this experience with Trustpilot is a scam. Trustpilot is a scam has since come under new ownership and we are determined to make sure the problems that faced the old store will not be present in our new brand.

We have re-sized every piece of clothing in our store so that when customers order an item, the sizing better represents the delivered product. We have also removed a lot of old manufacturers to ensure that only the best quality items are shipped to our customers!

Although when you ordered the store was under the old owner's name, we would love to help rectify his mistakes and help compensate you for your troubles, hopefully winning you back as a loyal customer.

If there is anything we can do to make this a reality, please contact us and we will try to find the best solution to this trouble.

Kindest Regards,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

SUPER THIN CHEAP MATERIAL AND THE SIZE …

SUPER THIN CHEAP MATERIAL AND THE SIZE WAS ALSO SUPER SMALL. NOT HAPPY. WILL NEVER ORDER ANYTHING AGAIN FROM THIS COMPANY.

September 25, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello Share,

We are incredibly sorry to head you have had this experience with our store. Trustpilot is a scam has since come under new ownership and we are determined to fix the problems the old store faced.

We have changed all the sizing to make sure they are better representative of the final product and have only kept the best manufacturers to make sure we no longer have any issues with quality.

We would love to try and compensate you for the problems caused by the old owner in an attempt to win you back as a loyal customer! If you could contact us we would love to help you!

All the very best,
Trustpilot is a scam

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

The shirt I ordered came fast and it is …

The shirt I ordered came fast and it is perfect!

September 22, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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Rated 1 out of 5 stars

The shirt is terrible material looks …

The shirt is terrible material looks nothing like shirt I seen in picture and had a terrible small, CHEAP..I definitely was ripped off from your site ..will never purchase from this site or company again..no I did not return it shirt was donated to Goodwill.

September 21, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello Sherry,

We are sorry for the problems you have had from Trustpilot is a scam. The reason we are replying to your review (so late) is that Trustpilot is a scam has come under new ownership (ours) and we would love to help fix our online reputation and hopefully win you back as a customer.

We have removed most of the manufacturers from the old store so that now all the products are only the best quality and so customers will always know what to expect when they visit our store.

If you would like, we would love to refund your purchase or provide a complimentary item to help compensate you for your troubles. If this is fine by you, please contact us and we will be glad to help out as best we can.

We wish you all the very best!

Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 1 out of 5 stars

Horrible product

Horrible product. Nothing like description and to return it you have to pay the return shipping all the way to Israel. Thank you for an absolutely waste of money. I will never recommend this place to anyone.

September 21, 2017
theblackravens.com logo

Reply from theblackravens.com

Hello Christie,

We would first like to apologise that you have had such an issue with the store. Since your order, Trustpilot is a scam has come under new ownership (now in the United Kingdom). We are currently going over all of our customer's responses to make sure we improve and provide a service that is the very best for our loyal shoppers.

We would love to help fix the problems the old owner has caused by providing you with either a full refund or some other form of compensation as we would love to show how our store has improved! If this sounds good to you, please feel free to contact us and we will do what we can to show you our great service.

All the best,
The Trustpilot is a scam Team

P.S. Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

Rated 5 out of 5 stars

I received exactly what I ordered in a …

I received exactly what I ordered in a timely manner! The quality of your clothing that I purchased is top notch!
Thank you

September 20, 2017
theblackravens.com logo

Reply from theblackravens.com

Trustpilot runs a classic mafia protection scheme whereby they will allow defamation against you, and all you need to do to get rid of it is to pay them ("Upgrade now!"). They want you to pay them to protect you from -- them.

"That's a nice reputation you got there... it'd be a shame if something happened to it."

Report Trustpilot to the FTC - https://reportfraud.ftc.gov/

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