For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product. The ontact page is limited makes it difficult to contact the company... See more
Company replied
My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to u... See more
Company replied
It is nearly impossible to find the customer portal, login, or account number to process returns under their so-called 60-day guarantee. I canceled my subscription once through email and then found a... See more
Company replied
Company details
- Vitamin and Supplements Store
- also in
- Beauty Salon
- Fitness and Nutrition Service
- Health and Beauty Shop
- Skin Care Clinic
About The Body Firm
Written by the company
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Contact info
United States
- thebodyfirm.com
3.3
Average
931 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feed back from a long term customer
I love the products .I am a long term customer. However, I would like to see long term customers rewarded once or twice per year for their loyalty. Maybe, by offering 1 discounted product.
Also, I don't think every order should have to be 2 or more products. It restricts a customer from trying something new as a single purchase.
September 23, 2026
Easy To Change Shipping Dates
I’ve struggled to postpone my shipment in the past, but this last time I found the website much easier to use. I had delayed my shipment, then realized I wanted it sooner and easily moved the shipping date up in time to arrive before a planned trip.
September 29, 2026
I love the Body Creme and the creme…
I love the Body Creme and the creme for your neck. I appreciate being able to get through to a live person. Easy to reschedule shipments.
The product is a little pricey, which is why I only gave it four stars. It would be great if they had more sales or would reduce the pricing. Then it would be five star for me.
September 29, 2026
Like the body cream.
September 29, 2026
I have been using this same product for…
I have been using this same product for years. Hope they never discontine
September 29, 2026
Wish I saw more of a difference but…
Wish I saw more of a difference but have not.
September 29, 2026
Your product is effective for only a…
Your product is effective for only a few hours.
September 29, 2026
Love these products.
September 29, 2026
I love the products
I love the products. My skin feels and looks so much better. Thank you!
September 29, 2026
I’ve been using this product for years…
I’ve been using this product for years and it works. I don’t ever want to be without it!
September 29, 2026
I had canceled this account 3 times
I had canceled this account 3 times! I hope you got the message that you were still sending me products and sending them to the wrong address!! No more products!! Thank you!!
September 29, 2026
Not working for me…
I have been using the product line for more than 6 months now. With the exception of the face resurfacing serum, I. see virtually no improvement with the other products. I love the scent of the body cream but I can’t continue to spend this much when an over the counter product costs so much less and produces the same results. Maybe it’s better for someone in their 50’s.
September 29, 2026
I recently received charges again
I recently received charges again. CANCEL all transactions and refund the charges as i have not recently received any product
September 29, 2026
reminder email
It would be nice if you sent our a reminder email that my order was shipping soon. I may have wanted to switch out products or add to the order. Also your prices are very expensive compared to Meaningful Beauty that I also received products from.
September 29, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.