Order football boots on the 11th of April it's now the 5th of May order an item which was apparently in stock to then get told it would take 18-21 days to manufacture, had 0 updates 0 emails don't wan... See more
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See what reviewers are saying
Great experience buying a lovely pair of Adidas boots. The website was easy to use and was able to purchase the boots without any hassle. The boots arrived quickly and in amazing condition. I will def... See more
The best customer service I have received from an online store, polite and friendly. Although they are a business they offered a fair price and we're flexible on the delivery times. If you need new b... See more
How to turn things around... Original order was lost, no communication due to system changes and a relaunch then immaculate service and communication. If only all online retailers were as ambitious... See more
Company replied
Company details
Written by the company
Merseyside Based Company who buy and sell used football boots, providing football boots a second life and ensuring a better viewpoint towards recycling and remaining positive towards the environment.
Contact info
19 Prescot Street, CH45 9JN, Wirral, United Kingdom
- 07794880628
- thebootcycle@gmail.com
- thebootcycle.com
100% Great service would recommend
Great service, boots came as described and in quick time! Continued communication throughout and unreal price. Would recommend!
Shoe lace holes ripped which weren’t…
Shoe lace holes ripped which weren’t clear in photo and not in description
I was really impressed with the very…
I was really impressed with the very efficient service and fast delivery. My son was delighted with the football boots - good quality perfect sizing. I would have no hesitation in recommending The Boot Cycle
Brilliant service came with in a couple…
Brilliant service came with in a couple of days
Only 3 stars because we had no…
Only 3 stars because we had no confirmation of order so no idea of timescale. All fine, just would prefer information.
Quick and easy
Great guy. Good communication . Great prices . No problem with postage or anything. Quick and easy ✅
Class
Class, ordered twice both boots came just as they were explained to be. very fast and a brilliant idea!
The best customer service I have…
The best customer service I have received from an online store, polite and friendly. Although they are a business they offered a fair price and we're flexible on the delivery times.
If you need new boots or need to sell some 100% recommend.
Amazing customer service with good…
Amazing customer service with good replies. Very friendly and always at service. Definitely recommend.
Boots ordered unwearable
The website didn’t explain how badly damaged the boots were. They were completely unwearable
Great Boots!!!
Excellent experience was in contact with the owner on Instagram full time he answered my questions quickly and fully. Boots came right time, great boots comfy exactly what I ordered. Would definitely recommend to anyone very trusted website and social media etc.
Serious Service
Football boots
I have still not yet recieved the…
I have still not yet recieved the football shirt i ordered and have been ignored on facebook messenger
boots absolutely spot on
boots absolutely spot on! Really chuffed. Great value and even better service! Hidden gem of a company 👌
Good customer service but long delivery…
Good customer service but long delivery time still didn’t get mine

Reply from The Boot Cycle
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