Do not order from this company!
Before I say anything else let me assure you this is a scam outfit and has nothing to do with Boston boots which is an honorable and legitimate company based in the United States. I did not know just that when I ordered two pair of orthopedic shoes to be delivered Within two to three weeks per their website, which also said I would receive a tracking number when they shipped. Over a week later I had not received the tracking number so contacted them for email. Multiple Email exchanges back and forth well into April never gave me a tracking number but a canned response that I should be receiving my order Within 7 to 14 days or some emails said 7 to 21 days and some said 7 to 15 days. These emails did not come from the Boston boots company I ordered from, they were apparently a third party processor of orders and then they had a fourth party delivery system for orders and no means to contact the delivery party. To make a long story short it it was right at $74 for both pair of shoes and one was nothing more than the rubber slides that you would wear on the beach or in the shower. Finally I contacted PayPal whom I had paid through requesting a dispute resolution and spending the all the time that takes to input my case. Less than a full minute after I entered my dispute with PayPal it must have popped on their shtf system because up Pops a correspondence from them to both PayPal and me saying that I had ordered these on April 1st and they were being processed however because I had included copies of my receipt for them thanking me for my order dated March 10th I was given immediate reimbursement by PayPal for the pair of beach slides which was a little over $33. The other pair was almost $39 and I had to fill out an entirely different dispute with PayPal against this company on that pair of shoes because they were two separate orders with two separate receipts. They then sent tracking information to PayPal and myself that the shoes had left the Boston boots facility and were at customs in some place in China! The address for this company had been in California when I ordered BTW. PayPal advised that they would keep this investigation open until April 25th or until I had received the product or received a refund. Again to make a long story short these two pair of shoes both arrived together packaged in the same plastic bag. At that point PayPal sent me a message that both pair have been tracked as delivered to my home and did I want to reimburse the $33 because I had received the shoes but I said no and my reason was they were so very cheaply made and I could have gotten a pair much like them from Amazon for 20 bucks on next day delivery for no extra charge. The so-called Orthopedic sneakers would be hard for anyone with foot problems to use because they had no cushion just what appeared to be some kind of mixture of heavy paper and plastic and totally flat no arch support nothing that would classify it as orthopedic in nature. I did not waste any more of my time nor PayPal's money trying to get my money back and chalked it up to be careful who you place online orders from! I am affiliated with a group that Gathers clothing shoes and other Goods for the homeless in my community so they were donated to them because some of them don't even have shoes. I usually check trust pilot before ordering from an unknown online companies but I thought this company was Boston boots. They are tricking people by calling themselves the Boston boots company! Beware and always check trust pilot before you order and if you have not already donated to trustpilot to help maintain their platform please do so.


