The Botanists Reviews 3

TrustScore 3.5 out of 5

3.4

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Company details

  1. Art Studio

Written by the company

At The Botanists, we are passionate about infusing the natural world into your living spaces with high-quality botanical artwork. Our carefully curated pieces celebrate the intricate beauty of plants, offering a serene and vibrant connection to nature. Crafted with premium materials and an artist’s touch, each artwork is designed to transform your home into a sanctuary, where the wonders of the botanical world come to life on your walls.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 1 out of 5 stars

Appalling customer service

Went to the botanist in Sunderland for New Year’s Eve. On the website it stated free cocktail on arrival and bubbles at midnight. When me and my partner got there the manager advised it was a specific cocktail only to which I was allergic to. I was told well it’s that or nothing and was very dismissive and rude. Be careful when booking for any special offers, tried to sort this out with a complaint direct to the botanist, they did offer a £25 voucher, however the tickets purchased were £15 each and with the appalling customer service I didn’t think it was good enough, replied to them and heard nothing back.

December 31, 2025
Unprompted review
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