The Branche Reviews 71

Easy to book, exceptional value for money

The order was delivered on the correct date, and the flowers were of very good quality and very attractive.

I left a message for the birthday boy and they did not finish it, they did not notify me that the flowers had been delivered and on the invoice it said that I received a message with this

I ordered a special plant package for Mothers Day, when I went in to collect my order, Suzi and her team, although very busy preparing orders and dealing with walk in customers took time out to check if I was happy with what I ordered. We ended up changing the plant on Suzi recommendation to something even more spectacular for no price change. Everything was beautifully packaged and presented. I'll be back!

I ordered my product online
which was easy. The proprietor phoned me to double check something for which I was grateful and impressed. The product was delivered on time.

The flowers are beautiful, the ordering process is simple and the service is exceptional. Love ordering flowers through The Branche.

As an Expat in America, it has been difficult to order flowers for my loved ones in Australia. First not knowing if you are getting the flowers you ordered and then trying to complete the transaction using your American credit card. The Branche made all of my past issues just disappear. No problems on the website entering in my American info and no issues with contacting them to confirm that it is a delayed order. They responded quickly to reassure me that my order for my Mom will happen. Thank you so much. What a relief. I will be using The Branche as my Melbourne Florist of choice.

The Branche delivered a beautiful bunch of flowers on time and were prompt to reply to my query.

Easy to use website and great follow-up customer care. Flowers were absolutely beautiful!

great flowers (love jar), great service

Friendly and kind, knowledgeable and experienced staffs.
Gave very well advice about looking after the flowers to and gave pet-friendly advices about the flowers and cats.

Lovely to deal with and were willing to help out and add to my flower delivery. The flowers I ordered were so pretty.

Friendly follow up confirming my order. Easy shopping experience. Great service every time I go in to the shop. Obviously also online too.

Needed to send a thank you present to a friend in Melbourne who loves paeonia flowers in particular. Delighted this option was available at various price points. She was delighted!

Easy on line ordering.
Good options
Helpful response when I phoned to add to the order. Delivery on time.

Professional and responsive service. Lovely flowers.

Beautiful flowers and seamless delivery - trusted and appreciated local

I have been sent a photo of the flowers and they are really lovely. Thank you.
The family were very impressed that they were already in a vase.

Loved the easy to use website to order flowers online, beautiful choices of arrangements, quick service and the flowers delivered look amazing. Very happy.