While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The Canopy Collection is a boutique luxury travel company founded in 2025, built on more than 12 years of industry expertise, trusted relationships and exceptional personal service. Specialising in distinctive hotels where genuine hospitality takes centre stage, the company combines expert travel knowledge with commercial insight to create memorable journeys guided by shared values. We're independently owned and operated, and deliberately small, so every client has the personal service and attention to detail of a boutique company. Bookings are made through Colletts Travel Limited, licence holder.
Bristol, United Kingdom
3.7
1 review
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used Hayley to book 2 trips to the USA in the past few years. Both times she was able to offer a range of options and was so patient whilst we made our decisions. She was an excellent communicator and had a great range of knowledge. I would not hesitate to use Hayley again in the future.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
