The Professional Car Agent Reviews 

528
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

What a company! Honestly, I’m thrilled with the car, but most importantly the staff at TPCA are the most genuine you can come across. The reviews and awards speak for themselves and the staff fully de... See more

Rated 5 out of 5 stars

I recently purchased a car and had a great experience from start to finish. The team were professional and helpful throughout the process, making everything straightforward and stress-free. I'm very p... See more

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Car Inspection Station
  4. Car Service
  5. Finance Broker
  6. Used Car Dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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4.9

All reviews

(528)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Amazing range of cars. Great social media content. Good communication. Luke in the sales team was great. Professional handover.

February 3, 2022
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Reply from The Professional Car Agent

Hi Matthew,
Thank you for taking the time to review us and we hope you're enjoying your new vehicle!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Would highly recommend these guys

Would highly recommend these guys! Luke sourced the exact car, colour and spec all within my budget. Cars amazing and the turn around was all so quick! Everyone is so professional and friendly, Thankyou again :)

February 1, 2022
Unprompted review
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Reply from The Professional Car Agent

Hi Abby,
Thank you for leaving us such a brilliant 5* review and we hope you're enjoying your new Nissan Qashqai!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Very happy with car and whole process

I am very happy with the car and every part of the purchase process. From our very first visit all the staff were very nice. Whoever I spoke to was pleasant, friendly, with no pressure at all. I was regularly kept up to date with any information on when the car would be ready to collect. I would definitely recommend The Professional Car Agent.

January 31, 2022
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Reply from The Professional Car Agent

Hi Nicola,
Thank you for the fantastic 5* review - we're glad that you enjoyed your experience with us and we hope you enjoy your new vehicle!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Very happy customer

I've recently purchaced a new car from The Professional Car Agent and am more than satisfied with the car and the customer service I've received.
Dean and the team took care of every detail, making it a very easy and pleasurable experience.
I would not hesitate to recommend The Professional Car Agent to anybody and I will certainly be using them again in the future.

January 25, 2022
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Reply from The Professional Car Agent

Hi Lee,
Thank you for leaving us a fantastic 5* review - we really hope you're enjoying your new E Class!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Highly recommend

Excellent service throughout the whole process, they made buying a car stress free. Couldn’t thank them enough!

January 25, 2022
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Reply from The Professional Car Agent

Hi Rhian,
Thank you for taking the time to leave us a 5* review - we really hope you're enjoying your new car and thanks for choosing The Car Agents!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Best service you could think of

Best service you could think of , all the little details thought of and met any questions with straightforward answers.

January 25, 2022
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Reply from The Professional Car Agent

Hi Chad,
Thank you for the brilliant 5* review - we hope you're enjoying your new Nissan Qashqai!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Grant customer service really helpful…

Grant customer service really helpful and friendly. Very welcoming

January 21, 2022
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Reply from The Professional Car Agent

Hi Kirk,
Thank you for leaving us a 5* review - we really hope you're enjoying your new car!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Flawless car purchase

Flawless car purchase. Dean was great, everything we wanted was sorted and follow up communication has been great.

Would highly recommend.

January 20, 2022
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Reply from The Professional Car Agent

Hi Tamsin,
Thank you for the brilliant 5* review and we hope you're enjoying your new Hyundai Tucson!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Fantastic cars and the team were AA

Fantastic cars and the team were AA. Many thanks to Luke, what a fantastic Agee

January 18, 2022
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Reply from The Professional Car Agent

Hi Mark,
Thank you for the brilliant 5* review and we hope you're enjoying your Audi A1!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

100% recommend

Second car we have bought from the professional Car agents. Great service as always. Part exchange was really easy to do. Great with the finance options too. Would 100% recommend! They make buying a car super easy!

January 18, 2022
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Reply from The Professional Car Agent

Hi Dan,
Thank you for the brilliant review and we hope you enjoy your new vehicle!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

I recently bought a Ford fiesta mk7 st…

I recently bought a Ford fiesta mk7 st from professional car agents Plymouth.
I have to say they made the experience very easy and enjoyable.
My point of contact was Dean and nothing was too much trouble for him.
All my questions were answered immediately and the final hand over was made very simple by Dean and the team. They even picked me up from the train station as I travelled down from Yeovil.
The drive back home was great and the car lived up to my expectations.
I highly recommend them if you're looking for a used car. 😀👍

January 18, 2022
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Reply from The Professional Car Agent

Hi Simon,
Thank you very much for your fantastic 5* review - we're really glad you enjoyed your experience with us and we wish you many happy miles in your Ford Fiesta Mk7
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

First class service once again

First class service once again, nice easy handover. Highly recommend purchasing from these guys. Very helpful. Will be returning next year for an upgrade.

January 16, 2022
Unprompted review
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Reply from The Professional Car Agent

Hi Darryl,
Thank you for taking the time to review us. Your feedback is greatly appreciated and we hope you enjoy your new vehicle!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Absolutely love my new car

Absolutely love my new car, Luke made sure it was all perfect and ready for when i collected it and I couldn’t be any happier with the service I received

January 15, 2022
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Reply from The Professional Car Agent

Hi Tegan,
Thank you for the brilliant 5* review and we hope you enjoy your new Renault Clio!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Amazing customer service from start to…

Amazing customer service from start to finish, Luke was a great help! Will definitely return in future!

January 14, 2022
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Reply from The Professional Car Agent

Hi Courtney,
Thank you for the brilliant review
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Highly recommend

amazing service all the way throughout, couldn’t fault them at all, friendly staff and made buying a new car easy and stress free, couldn’t recommend enough

January 11, 2022
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Reply from The Professional Car Agent

Hi Holly,
Thank you for the brilliant 5* review and we hope you enjoy your new Audi A3!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Exceptional services always.

The Professionals Car Agent. It’s like coming to see a family member. Every time you step in, everyone has a smile on their faces. You’re made to feel very welcomed. Their priorities are to make sure you go away satisfied, if for any reason you’re not, they’re always there to put it right. On 3 separate occasions I have purchased my vehicle from The Professional Car Agent and every time I get blown away. Exceptional services all the time, they are right at the top of my list and are highly recommended.

Thank you very much to you all at The Professional Car Agent.

December 20, 2021
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Reply from The Professional Car Agent

Hi Kenneth,
Thank you again for taking the time to review us. We really appreciate you choosing to come back to us for the third time and we hope you enjoy your BMW 1 Series
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent

The process was really easy. Dean was particularly helpful and found and sorted the car I wanted within a matter of hours. Excellent service :)

December 19, 2021
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Reply from The Professional Car Agent

Hi Brandon,
Thank you for taking the time to review to us and we hope you enjoy your new vehicle!
Many thanks,
The Car Agent Team

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Rated 5 out of 5 stars

Amazing customer service!

All the guys were super friendly and went above and beyond for us when we purchased our car from them. Would highly recommend!! Brilliant agents

December 18, 2021
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Reply from The Professional Car Agent

Hi Hannah,
Thank you for the brilliant review and we hope you enjoy your new Ford Kuga!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Amazing service from start to finish as…

Amazing service from start to finish as always! Nothing is ever too much trouble. My family will never use anyone else.

December 17, 2021
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Reply from The Professional Car Agent

Hi Ryan,
Thank you again for choosing us and we hope you enjoy your new BMW 1 Series!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Dean is a top bloke

Dean and the rest of the team are highly professional and patient I bought an Audi A4 about a month ago and being based up the line I could only come down on weekends which they was happy to wait, they helped me out with every step of the process. Cheers gents.

December 14, 2021
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Danny,
Thank you for the brilliant 5* review and we hope you enjoy your new car!
Many thanks,
The Car Agent Team

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