The Career Coach Reviews 140

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I contacted this group to help with employment.Ian was fanastic always worked around my timing for calls.Gave as much time as needed for the call.Helped me with my CV, portfolio and cover letter.excel... See more

Rated 5 out of 5 stars

I am currently working with Ian Richardson from The Career Coach with to help find the next step in my career. He is very easy to talk to and very helpful. Working with him has helped me define the di... See more

Company replied

Rated 5 out of 5 stars

Career Coach transformed my job search! I had been struggling to get any responses, but after working on my CV and LinkedIn profile with them, I’m already seeing interest from recruiters. Their guidan... See more

Rated 5 out of 5 stars

I recently had an interview Prep session followed by a Mock interview with Ian and it was wonderful, gave me confidence and belief I was a valid candidate. Yesterday I got word that I was being offere... See more

Company replied

Company details

  1. Coaching Center
  2. Business Development Service

Written by the company

The Career Coach is Europe’s top career coaching consultancy – and has helped more than 10,000 people land their dream jobs, all in less than 30 days. Our team of Coaching Experts and our proven strategies and methodologies can take your career to the next level. We have had the distinct pleasure of working with clients of all shapes and sizes across the length and breadth of Europe and the UK, so no problem is too BIG or small for our team to help. We are effectively positioned at the cutting edge of innovation and market dynamics so irrespective of a clients need we have the solution.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

Fantastic Service

Ian has been amazing, helping me with cv, cover letter and interviewing prep. Amazing man, really reccommend this company if you need help

June 2, 2026
Unprompted review
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Rated 2 out of 5 stars

Did not live up to expectations

Unfortunately, the service did not live up to either my expectations or the promises made during the sales process.

Most of the advice provided was very generic and could easily have been found through ChatGPT, social media, or freely available online resources. Even their proprietary AI tool offered little value beyond what is already publicly accessible.

The consultant assigned to me was pleasant and professional, and I followed the recommended guidance. However, after almost a year, I have not secured a job, received a single interview, or even had a follow-up conversation to review progress or adjust the strategy.

To make matters worse, there is a strong push to subscribe to their online platform, and cancelling the subscription is unnecessarily inconvenient, requiring direct email communication rather than a simple self-service option.

Overall, I found the service expensive for the value delivered and was disappointed by the lack of tangible results, ongoing support, and accountability.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

I contacted this group to help with…

I contacted this group to help with employment.Ian was fanastic always worked around my timing for calls.Gave as much time as needed for the call.Helped me with my CV, portfolio and cover letter.excellent content and very fast.I would recommend this organisation.I am very happy with this group

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I am currently working with Ian…

I am currently working with Ian Richardson from The Career Coach with to help find the next step in my career. He is very easy to talk to and very helpful. Working with him has helped me define the direction I want to take my career and the steps to take. He has a great insight as to what recruiters are looking for and how best to show those sides of your experience and how better to develop your network.

April 27, 2026
Unprompted review
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Reply from The Career Coach

Thanks Oisin

Rated 5 out of 5 stars

I recently had an interview Prep…

I recently had an interview Prep session followed by a Mock interview with Ian and it was wonderful, gave me confidence and belief I was a valid candidate. Yesterday I got word that I was being offered the job. I am delighted. Thank you Thank you Thank you

April 2, 2026
Unprompted review
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Reply from The Career Coach

Thanks Stuart

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Rated 5 out of 5 stars

First session with Ian, TCC

To say Ian was an immensely insightful and excellent help would still be an understatement. Ian was exceptionally pleasant, personable and impactful in not only helping me formulate a viable career path (just in first session), but provided critically useful advice on how to tailor my CV for my career goal. I cannot recommend Ian and the wider TCC services enough. Worth every penny and every second. My only regret is not contacting them sooner!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

"An excellent first session with Ian”

"An excellent first session with Ian. He was friendly, open and approachable and from the outset his enthusiasm was infectious. He had with lots of suggestions for career options and new directions I would previously never have considered. I’m looking forward to future sessions, some more in depth work, and hopefully a new career in 2026. "

January 5, 2026
Unprompted review
Rated 4 out of 5 stars

I was hesitant at first

I was hesitant at first, 30 days sounded too good to be true. But here I am, three weeks later, with a new job offer and a massive confidence boost. The Career Coach is the real deal. So glad I joined when I did!

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

A complete waste of time/money

Rating overall: 1
Likelihood of recommending: 1
((I’m assuming 5 good and 1 bad)

Thoughts:

Honestly was an absolute waste of money.

Thought the facilitator seemed like a nice person but that’s the only positive.

Felt the whole process from start to finish felt purely transactional with no real care or interest if it was a good service.
Tried and made all changes by facilitator with zero and I mean zero difference. Didn’t even get one interview.
As someone who has a wealth of experience in my industry and sector (30 years) I have a huge amount of talent and skills, but the advice given by your people was basic at best.
Felt you could have partnered me with someone slightly more experienced as somebody with 30 years' experience and somebody with 3 years' experience are probably looking for different things/approaches.
Didn't even do session 4 (interview prep) as rather pointless considering the service itself did not lead to even 1 interview
Hugely disappointing as put a lot of time into researching the right career coach and your website made lots of positive statements but your service was mediocre at best.

ADDENDUM:
Got an email from the Delivery manager on Friday saying he wanted to chat with me because I had given a negative review, His email read verbatim --> "I really appreciate the feedback it's not something we are used to hearing, but nesesscary to hear if this is your honest opinion. I would like to rectify this issue, would you be available for a call next Tuesday?"

I replied to him straight away with a time to talk on Tuesday. Today is Friday ---> still waiting for that call.

Not exactly a good omen...

May 5, 2025
Unprompted review
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Reply from The Career Coach

We really appreciate you taking the time to share your feedback. We actively seek feedback from all of our clients, positive or negative, because it’s the only way we can continue improving. Even when it risks a bad review, we’d much rather know how you feel and find a way to resolve things, which is why our Delivery Manager reached out personally.

I’m really sorry for the delay in following up. Unfortunately, they were unexpectedly out of the office due to a personal matter, which couldn’t be helped. They will be in touch to arrange another suitable time to connect.

We truly apologise again for the inconvenience and disappointment this has caused. Our intention is always to ensure every client feels supported and receives genuine value from the process. Thank you again for highlighting your experience, it’s extremely important to us.

The Career Coach

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Rated 5 out of 5 stars

Reference for John Kelly

Service Reference for John Kelly

I am delighted to provide this reference for John Kelly, my outstanding job coach, whose support has been truly life-changing.
From the very beginning, John demonstrated exceptional professionalism, patience, and understanding.
He took the time to listen, assess my strengths, and guide me towards realistic and rewarding career opportunities.
His advice on CV preparation, interview techniques, were second to none.
John’s encouragement and positivity gave me the confidence I had been missing.
He constantly motivated me to believe in my potential and stay focused on my goals.
Through his expert coaching and tailored approach, I successfully returned to work.
John’s knowledge of the job market and dedication to his clients is truly remarkable.
He goes above and beyond to ensure that each person he supports reaches their best outcome.
Thanks to John’s guidance, I found a role that suits my skills and aspirations perfectly.
I am deeply grateful for his commitment, insight, and belief in my abilities.
I could not have achieved this success without his help.
I highly recommend John Kelly to anyone seeking a professional, caring, and effective job coach.

– Patricia Lowe

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great Guidance on CVs, Applications, and Career Direction

The career coach has been extremely helpful in showcasing my transferable skills and encouraging me to explore roles I hadn’t considered before. I’ve really enjoyed my sessions with Ian, and his feedback on my CVs and applications has been invaluable. The resources provided through the Career Success Programme have also challenged my thinking and helped me re-evaluate my relationship with my career. I now feel empowered and have come away with a clear new strategy for approaching applications.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

US to Ireland career help

As I'm navigating a career search from another country, Ian and The Career Coach have been an invaluable resource to guide me along the way. I came in with an idea of what I wanted to do, but needed guidance on how to get there, and he has been so helpful every step of the way. I would highly reccomend their services if you're looking for some on the ground help.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Effective...

For someone who likes to figure things out, I finally had to admit I was missing some pieces and sought help from TCC. Currently working with Ian Richardson. He's insightful, understanding and gets playing field so brilliantly. I feel like I have a roadmap and I am already moving forward with a lot more confidence in my search. Overall, TCC's work is effective and as a company, they are responsive.

June 5, 2025
Unprompted review
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Rated 1 out of 5 stars

No refunds -

Where do I start

Misleading discounts shown on website.- show sizeable discounts on their products but it goes against consumer protections (ccpc 2022)
When I raised this, they said it didn’t pertain to them as it’s digital/service sales. They then remove the discounts on their website.

Communication-
My coach went silent on me for weeks, it was put down to a tech issue.

Refunds-
They don’t do them

Product-
They don’t have the customers best interest at heart is the biggest thing I’ve taken from this.
The initial pitch is a heavily scripted, trained to counter objections, sales person. It feels manipulative.

Buyer beware

Update to reply :
While I was given guidance on a pay rise , your statement is misleading. There was a blanket company wide increase, and I was looking on how to push for more. While I was given advice, I didn’t get a further raise. Your comment suggests that it was because of the CC I got an increase, this is not true and don’t appreciate your misinformation.

May 26, 2025
Unprompted review
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Reply from The Career Coach

Thank you for taking the time to leave your review.

We’re always open to feedback, but we’d like to clarify a few key points.

You received a €100 discount during a legitimate and time-specific promotional campaign. This was applied to our standard programme price, which has remained consistent for over 12 months. All pricing, including discounts, are fully compliant with CCPC guidelines and clearly outlined prior to purchase.

During your time with us, your coach supported you in securing a pay rise and assisted in negotiating an even higher offer. Our last contact with you—before any concerns were raised—was to continue offering support toward your goals.

As highlighted from the outset, our programmes are self-paced, giving clients full control over when to schedule sessions. This was initially something you appreciated, particularly given your busy work schedule. To later raise this flexibility as a concern, alongside having received a discount, feels inconsistent with the overall experience and outcomes achieved.

Regarding refunds, we’re transparent from the beginning that, like many digital services, we operate with a no-refund policy due to the nature of the resources, access, and personalised coaching provided. Our focus is always on delivering results—and in your case, that included both progress and practical outcomes.

That said, we remain committed to supporting you should you wish to take the next step and continue your journey.

Rated 5 out of 5 stars

I recently worked with John Kelly (The…

I recently worked with John Kelly (The Career Coach Waterford) as my coach, who I met at the Jobs Expo in Cork. I couldn’t be more pleased with the whole experience. John’s deep knowledge of my desired sector, combined with his patient and thoughtful guidance, helped me successfully secure a new role in the industry. Throughout all of our sessions, he provided tailored advice, helped sharpen my CV and interview skills, and gave me the confidence to navigate the job search effectively. I would thoroughly recommend his services to anyone looking to advance or transition in their career. The expertise and supportive approach I experienced from John made all the difference. Thank you John.

May 6, 2025
Unprompted review
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Reply from The Career Coach

Thanks Mihai our team are really enjoying working with you

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Rated 5 out of 5 stars

For my second session with Career…

For my second session with Career Coach, I was shown how to setup my LinkedIn profile in a more professional manner. He pointed out a few tweaks and "hacks" that would make my profile more visible to recruiters and potential employers. I'm really chuffed with the course so far.

April 1, 2025
Unprompted review

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