The Career Academy Reviews 

10,931
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and patient staff, who provide clear answers and support throughout their learning journey. Many appreciate the well-structured and easy-to-follow course content, finding it practical and informative for their studies. Reviewers also highlight the excellent customer service, noting prompt feedback, encouraging communication, and the smooth user experience of the platform. However, some customers also noted that certain parts of the course material were challenging to understand or felt that some content might need updates.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of navigation... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and patience.... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Service

Users describe positive interactions with service, with many enjoying their studies and finding the learning... See more

Product

Reviewers mention positive feedback about the product, with many finding the courses interesting,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had questions about my course extension and they were all answered, I am honestly very impressed by how swiftly they acted and corrected the problem. As a student, it really helps to receive clear a... See more

Company replied

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,931)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

we were able to discuss topics I was…


we were able to discuss topics I was having difficulty understanding. She gave me several examples to help. Very friendly and personable.

May 7, 2026
Unprompted review
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Reply from The Career Academy

Hi Jacqueline,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Professional setup

Professional setup. Tutor always quick getting assignments back which is important

May 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Ruth,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Mariah was so helpful & supportive…

Mariah was so helpful & supportive during our phone call. I could not have got through it without her. I was at my end ready to give up entirely and with only one assessment to complete my entire course. So good.

May 8, 2026
Unprompted review
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Reply from The Career Academy

Hi Vickii,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 4 out of 5 stars

Communication and Support

The communication and support from the moment I signed up was brilliant. Had a couple of small issues which were addressed quickly and to more than my satisfaction.

April 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Helen,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I would highly recommend The Career Academy due to flexibility and material making more difficult concepts easier to understand through detailed examples in the course material.

I appreciate the flexibility of the programme. I moved house and it caused delays in my studies for two months whilst packing and then unpacking, but due to the detailed study material I managed to work my way through the material. Examples and course material makes it easy to understand, especially where there are more technical concepts.

May 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Ilse,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Up to date, relevant and accessible Study

I really enjoy studying via The Career Academy. This is in fact my second certificate studied with them.
The courses are extremely thorough and easy to follow.
The information learnt I can apply immediately to my current career.
Thank you for providing an amazing study opportunity to those of us who are unable to commit to studying in a classroom during the day and can instead learn in our own time online.

May 6, 2026
Unprompted review
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Reply from The Career Academy

Hi Lynley,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Excellent service

May 5, 2026
Unprompted review
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Reply from The Career Academy

Hi Maria,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I really appreciated the conversation I…

I really appreciated the conversation I had with Tracy yesterday. She is one of the tutors at the Career Academy. She was so helpful in regards to my query concerning my assessment I was undertaking at the time.
Also she was happy to know that I am really enjoying this course and took the time to listen to me and listened intently to why I have chosen this particular course. Thank you so much Tracy I really appreciate your input and encouragement.

May 4, 2026
Unprompted review
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Reply from The Career Academy

Hi Luke,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The Career Academy make it easy to…

The Career Academy make it easy to learn, and the tutors give great feedback on assessment work that you hand in, so you can improve if needed. The course itself is self-paced, so you don't feel rushed and feel like you can fit it in around everything else you have going on. I am really enjoying doing this course.

May 4, 2026
Unprompted review
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Reply from The Career Academy

Hi Tina,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Business Administration Course.

Completed.
The enrolment process was very easy.
I was able to understand and navigate my way through the course with ease.
Suitable payment plan .
I felt very supported throughout my course with encouraging feedback .
I would like to thank The Career Academy in helping me achieve my goal .
You are all very much appreciated .

April 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Jane,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The courses are easy to understand and…

The courses are easy to understand and well structured.

April 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Adal,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

What makes dealing with The Career Academy so great!

What makes dealing with The Career Academy so great is that if the is a query I have that is beyond the scope of the chatbot, the help desk is available and has the answer to my query available immediately. Great service!

April 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Thorsten,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Excellent course and good customer service.

My experience with Career Academy is excellent. Good customer service, and they are very helpful. Love doing the course instructions is clear and easy to log into course. I am enjoying studying with The Career Academy. Thank you.

April 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Sonja,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 3 out of 5 stars

Completed

It was good fun tricky but got there in the end

April 26, 2026
Unprompted review
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Reply from The Career Academy

Hi Iranui,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Thank you for your help and support

I have been with The Career Academy from 2023 to 2026, and I completed four certificates: Xero, MYOB, Accounts Payable and Receivable, and Business Bookkeeping. My tutors and The Career Academy have been very helpful and supportive of my courses. Thank you!

April 23, 2026
Unprompted review
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Reply from The Career Academy

Hi Karon,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

A very nice and easy way to learn

It was a very easy going, fun and welcoming way to learn, the website is easy to navigate and the support team is very nice

April 21, 2026
Unprompted review
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Reply from The Career Academy

Hi Taidgh,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

The curricWhere Compassion Meets Craft: A Transformative Journey in Groomingulum struck a perfect balance…

The curriculum struck a perfect balance between rigorous safety protocols and the delicate art of animal handling. From mastering equipment maintenance to understanding canine behavior and professional business management, every lesson was a step toward excellence. This course taught me how to provide not just a service, but a sanctuary of calm and well-being for every dog. I now feel fully equipped with the confidence and professional expertise to turn my passion into a high-standard practice. Truly a life-changing chapter in my professional journey.

April 3, 2026
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Reply from The Career Academy

Hi Parisa,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

I found the text easy to read and very…

I found the text easy to read and very informative, the process was straight forward

April 20, 2026
Unprompted review
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Reply from The Career Academy

Hi Steel,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I loved it

I loved it! Help when you need it, left alone when you want it. It was really the best of both worlds

April 20, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Samuel,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

As the course was on line I was able to complete the course in line with my family needs and personal circumstances.

As the course was on line I was able to complete the course in my own time with the flexibility to pause learning to suit my situation.
Promt, clear responses to my questions was apprecaited along with clear instructions on how to complete the course and resources required.

April 18, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sarah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

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