The Case Farm Reviews 

497
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The case itself is as solid as it’s been advertised. Though the memory form in the case for each watch isn’t really ‘memory’ Form and NOT as soft as I expected as it’s still very hard and will stretch... See more

Company replied

Rated 4 out of 5 stars

placed a order and with in a few days order arrived fitted work mates were watching as cutting went on after it was done for two drills and two batters all liked it over cut in to but guled it back wo... See more

Company replied

Rated 5 out of 5 stars

A great website with down to earth descriptions and very accurate dimensions for their cases. Very fast dispatch and exactly what I expected. You can pay a lot more for a named version or be savv... See more

Company replied

Rated 5 out of 5 stars

I ordered a case for my drone, custom foam fits it perfectly and it arrived next day. I’ve ordered a few cases from here now and it’s always been seamless and the cases really are top notch, if you ca... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

The Case Farm is a humble outfit with well over £6 million of case customisation facilities and a team of nine case experts and five designers at our disposal. We sell a wide range of cases with and case-related products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

497 reviews

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4.8

All reviews

(497)

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Rated 5 out of 5 stars

Great service and products

This company is great, they ship the items very well protected and lightning-fast. Quite reasonable prices, shipping a bit on the pricey side, however I would buy from them in the future anytime, they come highly recommended. Items are exactly as described.

January 2, 2021
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Reply from The Case Farm

Thanks Hector, glad to hear your service was as expected. Do let us know if there's anything we can do to help in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered fast
Case is excellent
Highly recommend will buy again

January 1, 2021
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Reply from The Case Farm

Thanks Rachel, glad to hear you're pleased with your case!

Rated 5 out of 5 stars

Will definitely use The Case Farm…

Will definitely use The Case Farm again.
Everything went smoothly from order to delivery.
Well done!

December 31, 2020
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Reply from The Case Farm

Thanks for such a positive review! If you do come to use us again, let us know if there's any way we can help you.

Rated 5 out of 5 stars

I’ve been looking to buy my case for a…

I’ve been looking to buy my case for a couple of years now I have a decent collection of timepieces I now have the best protection for them in purchasing this great product

December 30, 2020
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Reply from The Case Farm

Thanks Stephen, great to hear you're enjoying your watch case. Please let us know if we can help any further!

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Rated 5 out of 5 stars

Great products

Website is easy to use. Delivery time was very quick.
Nice solid case.

December 29, 2020
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Reply from The Case Farm

Thanks for the feedback, glad to hear you're pleased with your case!

Rated 2 out of 5 stars

Not a good product..

Not a good product... it was made to sound a lot easier and also the pictures made it look way higher quality ... very disappointed... no improvement on Pelican standard foam

December 29, 2020
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Reply from The Case Farm

Sorry about your product issues Vincent, I've been made aware that a member of our team will be in touch to help. Do let me know if there's anything I can do to help in the mean time.

Rated 3 out of 5 stars

The foam was delivered quickly

The foam was delivered quickly, nicely presented and exactly as ordered. My only reservation is that the layers doe not separate as easily as I feel I was led to believe but, a week later, the blisters on my finger tips have now healed.

December 29, 2020
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Reply from The Case Farm

Apologise for your issues with peeling the foam Peter. Peeling off layers should be relatively easy as long as you cut below the height of the layer being peeled all the way round, but this feedback is really useful and we can pass it back onto our team in order to investigate why there's difficulty when peeling back. Thank you for your feedback, let me know if we can help you any further!

Rated 5 out of 5 stars

Ordered 2.58pm and at 3.56pm had email…

Ordered 2.58pm and at 3.56pm had email with tracking. Delivered the following day. That’s what I call service. Fantastic

December 29, 2020
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Reply from The Case Farm

Great! Happy to hear your product reached you quickly, we hope you're pleased with your purchase.

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Rated 5 out of 5 stars

Great service

Great service. Quick turnaround and item was exactly as described.

December 26, 2020
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Reply from The Case Farm

Thank you for taking the time to leave such a positive review.

Rated 4 out of 5 stars

Great product

Excellent product, so happy with it.
However it didn’t arrive when stated & I had to contact them to remind them to dispatch it.

December 26, 2020
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Reply from The Case Farm

Glad to hear you're enjoying your product, we do apologise for any issues with delivery and hope to reassure you we try our best to deliver our products as quickly as possible.

Rated 5 out of 5 stars

Amazing end to end service.

Amazing service from ordering to delivery to the Middle East in record time, communications were great throughout will be using again!!

December 24, 2020
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Reply from The Case Farm

Great to hear Matthew, let us know if you need help with anything else!

Rated 5 out of 5 stars

This is the best product

This is the best product when it comes to watch protection in the world.

December 21, 2020
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Reply from The Case Farm

Glad you're enjoying your case! Do let us know if you need any further help..

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Rated 5 out of 5 stars

Full Recommend

Full Recommend, been using those guys for last couple of years and all good always!

December 18, 2020
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Reply from The Case Farm

Thanks for taking the time to leave such a positive review! Please contact us if we can help you further.

Rated 3 out of 5 stars

I’ve had more emails about reviewing…

I’ve had more emails about reviewing the product than I have about it’s delivery.
Still waiting for it to arrive so can’t comment on the case itself.

December 16, 2020
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Reply from The Case Farm

Sorry about the mix up with your case's arrival Helen. I've had a member of our team get in touch to help resolve the issue you've faced. Thank you for your patience, do let us know if we can help you with anything else.

Rated 5 out of 5 stars

Excellent service

Excellent service. Unfortunately the last time I can order there due to Brexit and the coming Import taxes!

December 15, 2020
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Reply from The Case Farm

Thank you! Whatever happens with Brexit, we'll be doing our best to stay competitive so we do hope we'll be able to assist you again in future.

Rated 5 out of 5 stars

To fit a custom frame

The customisable foam was for a custom shadow box frame I had ordered to house some commemorative coins. The foam looks smart when fitted and was easy to trim down to what I needed and to create the recessions for the coins. Whilst I don’t think this is the main intention for the foam (more focussed on tools) it does a great job for a good price. Thank you!

December 15, 2020
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Reply from The Case Farm

Great to hear you've found good use for your foam Jasmine. Do let us know if we can help any further!

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Rated 5 out of 5 stars

Dave cases

Very quick, efficient and super friendly staff. My second order from The Case Farm.
Perfect for my storage needs.

December 14, 2020
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Reply from The Case Farm

Thanks for taking the time to leave such a positive review! Glad you're pleased with your order.

Rated 5 out of 5 stars

Excellent product

Excellent product. Just what I needed to complete my Aviation Mechanic Contractor tool box as most maintenance bases now insist on better tool control.

December 10, 2020
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Reply from The Case Farm

Great to hear! Thank you for taking the time to leave such a positive review.

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