The Cat's Pajamas Reviews 702

TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

Beautiful design, unfortunately, the fabric is incredibly thin and I’m not sure how long they will last until the cotton wears through.

Rated 2 out of 5 stars

Disappointing. Cotton wrinkles so badly and they shrink. Beautiful Prints and rich colors but…Sizing way off and rise too short, even in “smaller” sizes. Who designed these ill-fitting pj’s? Top is ok... See more

Rated 2 out of 5 stars

I bought this at a local retailer. Very soft material, but the button holes were WAY too big and the buttons kept falling out. Who wants to wander around the house with your coffee and all of a sudden... See more

Rated 1 out of 5 stars

Expensive and poor quality. Feels cheap, shrinks, poor sizing… you name a problem, pajamas from cat’s pajamas probably has that problem (other than design imo but even that is becoming more stale)

Company details

  1. Lingerie Store
  2. Clothing Store

Information provided by various external sources

The Cat's Pajamas designs fun, sophisticated pajamas. Once you try them, you'll never want to sleep in anything else.


Contact info

2.1

Poor

TrustScore 2 out of 5

702 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Very Disappointed, Poor Quality

I used to love Cat's Pajamas, but the quality has really gone downhill. They are still expensive, but are no longer worth the price. The fabric looks and feels cheap.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Expensive and poor quality

Expensive and poor quality. Feels cheap, shrinks, poor sizing… you name a problem, pajamas from cat’s pajamas probably has that problem (other than design imo but even that is becoming more stale)

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Lost a clients cat

Lost a clients cat! Denied it then threatened the client when they when to the public. Deleted all bad reviews! Let’s get this place shut down

March 16, 2024
Unprompted review
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Reply from The Cat's Pajamas

Hi there. So sorry about the missing cat! That’s terrible. But we are a pajama company and a friends to all cats.

Rated 2 out of 5 stars

Disappointing

Disappointing. Cotton wrinkles so badly and they shrink. Beautiful Prints and rich colors but…Sizing way off and rise too short, even in “smaller” sizes. Who designed these ill-fitting pj’s? Top is ok. Boxy but I appreciate the style. Bottoms are so big and LONG. Hemming required. Hips, legs of a x-small & small just too big. Purchased on sale but will not purchase again even on sale. Customer Service is excellent.

December 4, 2023
Unprompted review
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Rated 1 out of 5 stars

Had my cats there for over 10 days

Had my cats there for over 10 days
Was improperly informed about payment. I said on drop off I’d pay cash. When I got home I asked for my bill amount which I paid immediately via e-transfers. I was told if I needed a receipt it would cost me more. I did not want won’t one so paid e-transfer. Couldn’t pick my pets up until o paid the 50 dollars. I’m now home and one of my cats is so sick I have to take her to the vets.

October 11, 2023
Unprompted review
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Reply from The Cat's Pajamas

Wrong business. We make women's pajamas

Rated 2 out of 5 stars

The buttonholes are WAY too big!

I bought this at a local retailer. Very soft material, but the button holes were WAY too big and the buttons kept falling out. Who wants to wander around the house with your coffee and all of a sudden your parts are on full display? I tried sewing them shut myself. But save yourself the stress and do NOT buy any pima cotton knit with buttons, or test them out before purchasing. You'll see.

November 16, 2022
Unprompted review
Rated 1 out of 5 stars

Sorriest service EVER !

Sorriest service EVER !
Manager is a jerk with a Boy George hat. Manager is complete punk..threatened to call police on customers complaining that good took an hour. Food blows too

July 17, 2022
Unprompted review
Rated 1 out of 5 stars

Waiting for for four weeks and they…

Waiting for for four weeks and they cannot tell me a ship date or notify me of the delay or expected ship date. Terrible customer service. I won't be ordering from them ever again and will be cancelling this order

December 12, 2021
Unprompted review
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Rated 2 out of 5 stars

I received these as a gift from my mom

I received these as a gift from my mom. Packaging was worth more than the fabric the PJ's where made from. I received the peacock print which is beautiful to look at but that is it. The fabric is the worst quality with zero stretch or give. When the fabric is worn it feels and sounds like paper crinkling. A wash and dry did not help. For the amount of money spent I was appalled. You could find better quality fabric at Target. My poor mother was robbed. Do not buy this product.

November 4, 2021
Unprompted review
Rated 1 out of 5 stars

Not as soft as they advertise, customer service did not help me

These are advertised as some of the softest PJs. The fabric is soft enough, but the seams are awful. They are thick and the thread is so rough. If you are sensitive stay a mile away. Unfortunately I washed them not realizing how rough they were. No returns. Also the Capri length is actually ankle length on a person 5'4"

March 26, 2021
Unprompted review
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Reply from The Cat's Pajamas

Thank you so much for emailing us earlier today to let us know you were going to post this review. We always take back any pj that a customer is not satisfied with, including our sale pjs like the one you bought.....unless they've been washed. As you can imagine, it's not very sanitary. We always try to encourage folks to try the pjs on before you wash them. While this is a first time we've had this particular complaint, we appreciate your feed back.

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Rated 5 out of 5 stars

Love the quality and fabric…

Love the quality and fabric design/texture. I did return them for a smaller size, and it was a very smooth and easy process. Will definitely be a repeat customer!

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

These are the finest Pajamas’s you can…

These are the finest Pajamas’s you can buy .
The fabric is premium quality that last wash after wash for at least a few years of everyday wear. Don’t waste your money on other brands that rip after a month.

May 27, 2020
Unprompted review
Rated 5 out of 5 stars

I was sorry to see that you no longer…

I was sorry to see that you no longer carry voile pajamas in long sleeves - my beloved pajamas I purchased over two years ago need to be replaced. I'm trying the lux pima but I would have preferred voile.

May 24, 2020
Unprompted review
Rated 5 out of 5 stars

Gift giving time!

It was a pleasure purchasing a gift from your company!
Hoping it’s as lovely as it appears online!
Thank you!

May 24, 2020
Unprompted review
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Rated 4 out of 5 stars

I ordered pajamas in a style I normally…

I ordered pajamas in a style I normally do t get. They did not work for me. I’ll keep 2 of the 4 I ordered. A packing slip was not sent with my order, and said they would send one. I am having to follow up. Next time I may order through Amazon.

Love your product, service not the easiest for me.

May 22, 2020
Unprompted review

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