The CCTV Store Reviews 

247
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders often arrive the very next day in secure and reliable packaging. People also highlight the knowledgeable team members who take plenty of time to explain technical specifications and help choose the right security systems. However, some people mentioned occasional problems with delivery delays or orders not arriving on the expected schedule. A few other people also felt that receiving incorrect products or facing unexpectedly high shipping fees was quite disappointing. Buyers appreciate the responsive support overall, though these specific issues created frustration for a small group.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Product

Clients share positive opinions on product quality, functionality, and performance. Consumers appreciate the... See more

Service

Reviewers mention positive feedback about service, highlighting professional assistance that is fast and... See more

Order

People report positive experiences with order, highlighting fast and reliable delivery times as well as... See more

Staff

Customers had positive experiences with staff, praising their helpful advice and knowledgeable approach.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... See more

Rated 5 out of 5 stars

I was unsure about which products to purchase and so I had a good call with the sales team who talked me through everything in detail, differences in spec and additional products I would need. Very he... See more

Rated 5 out of 5 stars

Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... See more

Rated 5 out of 5 stars

Great prices and the equipment is delivered really quickly. I've ordered a full Dahua CCTV system in the past which was really good, so when I moved house I went straight back to CCTV Store to order a... See more


Company details

  1. Security Equipment Store

Written by the company

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(247)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great choice

Great range of NVRs and cameras on the website, notifications on shipping. Arrived within 2 days. Great.

May 13, 2025
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Rated 5 out of 5 stars

Excellent company

Excellent company, bought a couple of systems so far and both times they delivered very quickly and called to discuss when there might be a delay. Would recommend to anyone.

April 2, 2025
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Rated 5 out of 5 stars

Excellent and speedy service

Wide range of products, well detailed product pages, well priced, fast ordering and payment system, fast delivery, all round excellent service.

March 13, 2025

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