Theclarkefamily Reviews 

9
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.1

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(9)

7 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

very poor quality cheap polyester..the…

very poor quality cheap polyester..the picture showed a dress with embroidery and lace..a polyester printed dress arrived very cheap material .There is no response from company to return dress ..a scam !!

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Not what I expected -

Just received a dress that did not match the color as advertised. Very cheap material. That was a lot of money and the quality isn't there. Should have looked up reviews before purchasing. I'm not spending more money to return it.

September 18, 2026
Unprompted review
Rated 1 out of 5 stars

The Clarke Family Merchandise is terrible…

Merchandise ordered was not what I received. Long delivery time, cheap 100% polyester (advertiesed as 100% linen/cotton) summer dresses. Only the pattern was accurate, but dresses are terrible quality and unwearable. Requested a return. Told that return shipping would be expensive. Compromised by accepting a portion of my payment as a refund rather than shipping my order back to CHINA. Not to a sleepy town boutique in North Carolina. Refund has not been forwarded, although they claim they sent it. Ongoing battle to get that rather small, but psychologically important, refund into my account. I will NEVER buy from them again. And a warning to all who do - this is a scam. They should not be allowed to advertise the merchandise they claim to offer. Merchandise is awful, cheap, unwearable. Getting a refund is proving impossible...next step would be a legal attempt, but for the money involved it's not worth it. That is what this company is relying on. Stay away from them.

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I purchased a dress. Poor quality, not even the length it was supposed to be, nothing on the tag to tell were it was made or how to laundry! I need to check out another place that was supposed to be from Texas... think I got snookered there too.

September 4, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese polyester

I should have known better! These clothes will cost more aggravation for me to return than to donate. Forget the cute southern storefront. This is the cheapest polyester. They look like linen on the models. I would not wear these to take out the trash.

September 13, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor quality

Extremely poor quality. Laughable product received; looks like a distorted, fuzzy photograph of the advertised image!!! Terribly overpriced and too embarrassing to give as intended gift! No response to repeated requests! I lost good money…don’t make the same mistake!

September 13, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. They are not in South Carolina. This is a Chinese SCAM! The dress was not true to size and made of cheap polyester, NOT COTTON. Getting a refund is a joke!

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

Clarke Family return policy negates returns

The whole "clarke Family store and story is AI. All their items are cheap polyester. Because they are 'on sale' and appear to be a deal, and the whole family story leads you to believe these are indeed items worth the original price. Here's the catch.
All the items are made and shipped from China . You guess at the size you normally wear but if anything is wrong, the return policy is you pay shipping back to CHINA AND A 20% restocking fee. Basically, they have made it so costly to reject the item, you have just paid for something you cannot wear. The sizes are not true to size, very cheaply made, no labels as to fiber content, so beware. This is not a sweet family in South Carolina with a storefront. It is a company shipping chinese goods.

September 3, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look