The Cleaning Doc Reviews 

186
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptional cleaning results, noting that heavily soiled or stained designer coats, jumpers, and trousers are successfully restored to look completely brand new. Reviewers are consistently impressed by the incredible ability to completely remove stubborn, persistent marks that other professional cleaners simply could not handle. People also mention the remarkably fast turnaround times and the exceptionally efficient shipping process when sending in their valued garments. Consumers deeply appreciate the clear communication, honest guidance, and professional advice provided by the team throughout every single step.

What people talk about most

Service

People report overwhelmingly positive experiences with the cleaning service, highlighting fast and... See more

Product

Clients share positive opinions on product quality, frequently noting that previously ruined or heavily... See more

Quality

Customers consistently note positive experiences with quality, expressing great satisfaction with how items... See more

Staff

Consumers find staff to be positive, professional, and exceptionally friendly throughout the entire process.... See more

Customer service

Users describe positive interactions with customer service, highlighting top-tier assistance and fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry Cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(186)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

10000% RECOMMEND!

Second time back with this company and what can I say they always amaze me by doing a brilliant job! I would 1000% recommend them as they always go above and beyond to make sure my cost was back in pristine condition!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

It’s like my second home here

It’s like my second home here, I ruin my clothes I send them in and they come out brand new. Some marks I didn’t think a magician could remove - but cleaning doc could. Thanks for the quick turn around and professionalism

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

just incredible

just incredible
brought my canada goose back to life and i was blown away with the progress, called to discuss all the info and were extremely responsive and kept me updated the whole way through. really cannot thank and recommend the cleaning doc enough !

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service- after various high…

Excellent service- after various high street dry cleaners refusing to dry my canada goose jacket, we came across this firm, after speaking to the team I didnt realise how delicate these jackets are, unfortunately the dog urinated on the jacket, this company arranged collection of the jacket and delivered it! No hassle and my jacket is still in good shape, smells fresh and clean. Thank you 😊 🙏

February 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect for restoring and maintaining premium clothing

Used the cleaning doc a few times now and every time they’ve been fantastic. Great communication, friendly team and will have your garments looking brand new again! Worth it, especially for down jackets which are sensitive and can get damaged easily in the wash, as well as clothes which need some tlc. Would highly recommend.

January 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Above and beyond

I can’t say enough good things about the team who cleaned my Canada Goose jacket! My white jacket had seen better days, showing signs of general wear and tear, and I wasn’t sure if it could ever look close to its original state again. But they absolutely went above and beyond to bring it back to life.

A special shoutout to Bobbi—what an absolute legend! I’ll admit, I’m not the easiest customer to please, and I was on his case almost every day for updates. Despite my persistence, Bobbi was patient, professional, and kept me informed throughout the entire process. His customer service was top-notch, and I felt confident my jacket was in the best hands.

The results speak for themselves—my jacket looks incredible, and I couldn’t be happier. This team combines expertise, dedication, and fantastic communication, which is rare to find these days. If you need your Canada Goose or any cherished item cleaned, don’t hesitate. Highly recommended!

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Jacket Revival

Quick replies, taken time to listen to what has happened and gave an honest opinion on a possible outcome. Was impressed by what they had managed to do. Will use again

December 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Miracle workers

Miracle workers!
Fantastic service start to finish when these guys took on the challenge of my very very neglected and filthy Canada goose. Extremely efficient service, excellent customer service and communication and I am speechless by the final result. Incredible work, could not recommend the team more highly.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

The Cleaning Doc's work are amazing

The Cleaning Doc's work are amazing. They are efficient and reliable. They always tend to manage your expectations on outset so you are aware of what is possible, but usually, in my experience, surpass those expectations.

I have sent a number tailored and designer coats. My first experience was a blue satin Burberry trench which had been significantly damaged by a high street dry cleaner. The Cleaning Doc were able to bring the material back to an acceptable appearance which meant I was able to wear it again. Following this I sent in a couple of Fendi coats and Chloe trainers. I have never been disappointed.

Shout out to Bobby, who is totally hands on and always willing to help.

October 1, 2024
Unprompted review

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