The Cleaning Doc Reviews 

179
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the super quick and excellent service, highlighting the staff's clear communication and understanding. Many noted the exceptional quality of work, with items like puffers and designer coats returned looking brand new, even with stubborn stains. The team's professionalism and attentiveness are frequently mentioned, ensuring a smooth and satisfying experience. Reviewers often highlight the company's ability to tackle challenging cleaning tasks, restoring expensive garments other cleaners couldn't handle. People appreciate the honesty and transparency throughout the process, with many expressing their intention to use the service again for their designer items. The overall experience is consistently described as excellent, making them a highly recommended choice for garment care.

What people talk about most

Service

Consumers consistently report positive experiences with the service, often highlighting its professionalism,... See more

Product

Reviewers express high satisfaction with the product, consistently reporting great results and noting that... See more

Quality

Clients share positive opinions on quality, consistently reporting that their items, including rare and... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry Cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(179)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Always the best service

I take all of my designers clothes here and they always come back looking brand new i recently gave them 4 pairs of shoes and the suede on my Louboutins and my other shoes came back brand new. The service is always A* and I receive everything back promptly. Can’t fault.

May 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!

I couldn’t recommend The Cleaning Doc enough! Quick and efficient service with excellent communication. They removed an espresso martini stain out of a very delicate dress so they have exceeded my expectations.

March 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Quick and efficient

Excellent company. Helped remove several stains and item returned looking much better. Very honest and transparent throughout. Will definitely be back and recommend to all. Thank you!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

TheCleaningDoc

TheCleaningDoc, amazing service and kept me updated with my jacket & trainers. Amazing job on both, exceeded my expectations by far. Highly recommended !!

March 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Highly recommend! Had 2 jackets collected by the cleaning doc. Stains on both but they both look like new now! Couldn’t praise these guys anymore. Convenient - picked up and dropped back to my house after completion. 11/10 Thank you 😊

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service , quick turn around jacket looks brand new , tried many other dry cleaners none came close to the service the cleaning doc provides

December 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service great communication…

Excellent service great communication had a hole ripped in my palm angels jacket which I did not think it would be fixable but these guys managed to fix it and also dry clean the whole jacket which made it look brand new ! Defo
Recommend these guys if u have any expensive branded items !

December 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Best luxury dry cleaners!

Have used this service a couple of times and it’s such a convenient and fast service. The communication is great, kept up to date with everything from pick up to drop off. Highly recommend for your designer goods.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Experts in designer garments dry cleaning

I can’t praise the cleaning Doc enough, I had my Gucci jacket cleaned by another dry cleaner initially, however they were unsuccessful in removing the stain. I then sent it off to the cleaning doc, and informed me a few days after working on it, they had removed the stain completely. My jacket is like new !

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing from Start to Finish

Amazing from Start to Finish!

Bobby and team were amazing, constantly kept up to date on progress - pics and videos via Insta!
These guys were able to restore my deflated Canada Goose Jacket!

Bobby and team you are a credit to the Industry and keep up the good work!

Highly recommended and would not hesitate to get in touch again for my other designer clobber!!!

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Top restoration!

Massively impressed with TheCleaningDoc's service for rejuvenating my jacket. Their expertise successfully restored its pristine white appearance, impressively reversing the yellowing. Efficient and effective, I highly recommend their jacket cleaning services.

November 30, 2023
Unprompted review
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Rated 5 out of 5 stars

5 ⭐️ clean

Made me coat look brand new tried cleaning my self multiple times nothing to what these what clean like wow looks fresh out shop 20/10 recommend

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Protein milk & LV neverfull

I managed to spill protein milk in my LV neverfull. Contacted the team straight away and within 24 hours they came to collect my bag. They kept me up to date with photos and delivered it back to me within 3 days with the strain near enough gone. Thank you guys x

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Elite service!

Elite service! Removed stains that multiple dry cleaners couldnt! Highly recommend, communication is great, very frequent updates and the teams incredibly thorough! Even found blemishes I didn’t even know were there and sent pictures before they touched the jackets at all. 10/10.

Took over 10 days start to finish so give them 2 weeks if possible, not a last minute thing but it’s worth the wait no doubt, especially if you paid a bit of dough for your items. Sent a Dior and a Burberry goose down for reference.

Definitely the best in the UK at what they do. Cannot recommend enough. Life time customer.

November 17, 2023
Unprompted review

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