Theclothingvault Reviews 9

TrustScore 2.5 out of 5

2.4

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Company details

  1. Clothing Store

Written by the company

𝑻𝒉𝒆 𝑪𝒍𝒐𝒕𝒉𝒊𝒏𝒈 𝑽𝒂𝒖𝒍𝒕 𝒔𝒆𝒍𝒍𝒊𝒏𝒈 𝒂𝒖𝒕𝒉𝒆𝒏𝒕𝒊𝒄 𝒅𝒆𝒔𝒊𝒈𝒏𝒆𝒓 𝒊𝒕𝒆𝒎𝒔. 𝑪𝒓𝒆𝒂𝒕𝒊𝒏𝒈 𝒂 𝒘𝒐𝒓𝒍𝒅 𝒐𝒇 𝒉𝒊𝒈𝒉 𝒆𝒏𝒅 𝒇𝒂𝒔𝒉𝒊𝒐𝒏 𝒂𝒕 𝒂𝒇𝒇𝒐𝒓𝒅𝒂𝒃𝒍𝒆 𝒑𝒓𝒊𝒄𝒆𝒔.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

9 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

Placed the order a week ago and there…

Placed the order a week ago and there has been no updates, messaged them on instagram and sent them an email and I’ve received no reply.

May 3, 2022
Theclothingvault logo

Reply from Theclothingvault

Hi there,
We apologise for this inconvenience however Clearpay flagged this order to us as likely to be a fraud purchase. We have refunded your order.

Rated 1 out of 5 stars

Awful

Website is most likely a scam, tired purchasing a shirt twice and they never shipped or even tried to, just cancelled the order on me twice. Do NOT buy from this website or you’re gonna be waiting 5 days to get your money back and then be stuck with nothing. It’s hard to believe real humans actually run this that’s how bad it is, save your money. I’ve also emailed them multiple times and got nothing back

June 10, 2021
Unprompted review
Theclothingvault logo

Reply from Theclothingvault

Hi there Macaulay, we would like to address the reason your order got refunded twice was because our bank flagged both your orders as high risk of fraud. We take our business extremely seriously and offer high level of customer care, all our orders are shipped next day and if in the instants a refund is required it is issued the same day with banks taking 5-7 days refund which is out of our control. As we do not tolerate scam orders we have chose not to ship items to you which was advised by our bank. We hope you have a lovely day and ensure you all orders are refunded which you will know. Kind Regards The Clothing Vault

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